Exterior

Reviews of Holiday Inn Express Shanghai Pudong Airport, an IHG Hotel

3.5 out of 5
Holiday Inn Express Shanghai Pudong Airport, an IHG Hotel
NO. 850 AIRPORT AVENUE PUDONG, Shanghai

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 118 reviews" "
Rating 8 - Good. 45 out of 118 reviews" "
Rating 6 - Okay. 16 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 7 out of 118 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

HAOJUN, Shinjuku

Disliked: Staff & service, amenities
near the airport
Stayed 2 nights in May 2024

6/10 Okay

Nicholas

Liked: Amenities, property conditions & facilities
First things first , the girls on the reception were nice but the language barrier was a bit of a problem. I’m sure English is spoken all over the world but I found many Chinese people still don’t get in with foreigners. The police well where can I start ….
Stayed 1 night in May 2024

10/10 Excellent

Real

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to be next to the airport in transit
Stayed 3 nights in Apr 2024
Response from Tom on 11 May 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Lorraine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free shuttle to airport. Clean, functional facility with pleasant buffets. Definitely will recommend to colleagues needing to overnight near Shanghai airport
Stayed 1 night in Apr 2024
Response from Tom on 11 May 2024
Thank you for your wonderful review! We're delighted to hear that you found our location convenient, our facilities clean and functional, and enjoyed our pleasant buffets. We appreciate your recommendation and look forward to welcoming your colleagues in the future. If there's anything else we can do to make your next stay even better, please let us know!

8/10 Good

Lu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive late and not much dining options
Response from Tom on 11 May 2024
We apologize for any inconvenience regarding the limited dining options due to your late arrival. Your feedback is valuable, and we will strive to improve our services to provide more dining choices for guests arriving late. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
Room is not bad, price is 5 charge but facility is 3 , however the cleaners is very good , bath room , the door of the show box is no good, coming off anytime , there is a health and safety issue
Stayed 1 night in Apr 2024
Response from Tom on 24 Apr 2024
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Pudong Airport. We're glad to hear that you found the room satisfactory and the cleanliness to your liking. However, we apologize for the issues you encountered with the bathroom facilities, especially the shower door. Your safety and comfort are our top priorities, and we take reports of such issues very seriously. We have alerted our maintenance team to fix this problem immediately to prevent any safety risks. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Gloria

Stayed 2 nights in Apr 2024
Response from Tom on 11 May 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

8/10 Good

Yong

Clean and quiet
Stayed 1 night in Apr 2024
Response from Tom on 24 Apr 2024
Thank you for your feedback. We're glad to hear that you found the Holiday Inn Express Pudong Airport clean and quiet. We strive to provide a comfortable and serene environment for all our guests. We look forward to welcoming you back soon!

8/10 Good

Kwaku

Stayed 1 night in Apr 2024
Response from Tom on 11 May 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tom on 24 Apr 2024
Great to hear that everything was perfect during your stay! We look forward to welcoming you back to the Holiday Inn Express Pudong Airport in the future.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Breakfast is always good
Stayed 1 night in Apr 2024
Response from Tom on 24 Apr 2024
We're thrilled to hear that you enjoyed your stay at the Holiday Inn Express Pudong Airport and found it very nice and clean. It's great to know that you also enjoyed the breakfast. We appreciate your kind words and look forward to your next visit!

8/10 Good

QIANGANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and the price is acceptable
Stayed 1 night in Mar 2024
Response from Tom on 8 Apr 2024
Thank you for your positive feedback regarding our location and pricing. We're delighted to hear that you found our hotel conveniently located and our rates to be reasonable. At the Holiday Inn Express Pudong Airport, we strive to provide great value to our guests by offering comfortable accommodations at competitive prices, along with easy access to the airport and nearby areas. We look forward to welcoming you back in the future and continuing to meet your expectations. Thank you for choosing us for your stay!

8/10 Good

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a reasonable airport overnight hotel. The rooms are very simple, clean and practical. The shuttle back and fore to the airport is not as frequent as the counterparts in the USA.
Stayed 1 night in Mar 2024
Response from Tom on 8 Apr 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms to be simple, clean, and practical for an overnight airport stay. It's great that these aspects met your needs.Regarding the shuttle service, we appreciate your feedback. We constantly strive to improve our services, and insights from our guests are invaluable for this process. We'll look into our shuttle frequency and explore ways we might align more closely with the expectations set by our counterparts in the USA to enhance convenience for our guests.Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for choosing the Holiday Inn Express Pudong Airport, and we look forward to welcoming you back.

8/10 Good

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的服務工作人員 早餐也很棒
Stayed 1 night in Mar 2024
Response from Tom on 8 Apr 2024
非常感谢您的正面评价和对我们服务工作人员以及早餐的赞扬!我们很高兴知道您对我们的服务和早餐都感到满意。上海浦东机场智选假日酒店团队一直致力于为客人提供优质的服务和美味的早餐,希望能为每位客人的旅程增添美好的记忆。您的认可是对我们最大的鼓励和动力。期待您的再次光临,我们将继续努力为您提供更加完美的服务体验。再次感谢您的支持!

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had 11 hours between flights and this hotel was ideal for some sleep, a shower, breakfast and a shuttle bus back to the airport.
Stayed 1 night in Mar 2024
Response from Tom on 8 Apr 2024
Thank you for choosing our hotel for your layover needs. We're delighted to hear that we could provide you with a comfortable place to rest, refresh, and refuel during your travel. It's great to know that our location, along with the amenities such as the shower, breakfast, and shuttle bus service, contributed positively to your journey. We understand how important it is for travelers like yourself to find a convenient and comfortable spot between flights, and we're glad we could offer just that. We look forward to being your choice of accommodation again when your travels bring you back our way. Safe travels!

8/10 Good

Kai, Folsom

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay if you have flight overnight transfer.
Stayed 1 night in Mar 2024
Response from Tom on 19 Mar 2024
Thank you for sharing your thoughts! It's good to hear that our hotel served as a convenient option for your overnight flight transfer needs. We aim to provide a comfortable and hassle-free stay for travelers, especially those in transit. If there's anything specific you enjoyed or think we could improve on for future stays, please let us know. Looking forward to welcoming you back next time you're in need of a restful stopover. Safe travels!

8/10 Good

David

Stayed 1 night in Feb 2024
Response from Tom on 8 Apr 2024
It's great to hear you'd rate your experience as four out of five! It sounds like things were mostly positive. If there's anything specific that stood out to you or areas you think could use improvement, I'd love to hear more about it. Your feedback is valuable in helping to enhance experiences.

10/10 Excellent

Liping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like very much.
Stayed 1 night in Feb 2024
Response from Tom on 19 Feb 2024
Dear Guest,We're thrilled to hear that you've enjoyed your stay with us very much! Thank you for choosing the Holiday Inn Express Pudong Airport. We look forward to welcoming you back again soon.Warm regards,The Team at Holiday Inn Express Pudong Airport

10/10 Excellent

Yashan, Belmont

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. The room is small but was nice and clean. The airport shuttle is very convenient. Breakfast has both western and asian food choices.
Stayed 1 night in Feb 2024
Response from Tom on 8 Feb 2024
It's good to know that even though the room was small, you found it nice and clean, and the airport shuttle added to the convenience of your stay. Having a variety of breakfast options to cater to different tastes can really enhance the experience. It seems like the hotel managed to meet your needs for a short stay, offering both comfort and convenience. If you have any more insights or suggestions, feel free to share!

10/10 Excellent

Xiao Ying

Stayed 1 night in Feb 2024
Response from Tom on 8 Apr 2024
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.

6/10 Okay

Brenton, Bakersfield

Stayed 1 night in Jan 2024
Response from Tom on 8 Apr 2024
A three out of five rating suggests that your experience had its ups and downs. If there are specific areas where you feel improvements could be made or aspects that were particularly satisfying, sharing more details can provide valuable insights for future enhancements. Your feedback is important, and I'm here to listen and assist in any way I can.

10/10 Excellent

Lan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tom on 4 Feb 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.

8/10 Good

Lianyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tom on 4 Feb 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.

8/10 Good

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were okay friendly, English communication just about gets you through. I missed a message saying that there’s a shuttle bus but eventually found out. Couldn’t get a taxi as didn’t have cash. Shuttle timings are quite spaced apart in the evening. Not a walkable distance between Hotel and airport. One massive down side is that there is no restaurant/room service so do be aware of that! There is only a vending machine with one range of cup noodle (was quite nice, a bit spicy but bearable) and beers. Room was very clean, tidy, modern and spacious. Nice king size bed. Tv was quite difficult to operate so I gave up.
Stayed 1 night in Jan 2024
Response from Tom on 4 Feb 2024
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our staff friendly and that the room met your expectations in terms of cleanliness, modernity, and space. However, we apologize for the challenges you experienced regarding English communication, shuttle service information, and the availability of taxis without cash. We understand the importance of clear communication and convenient transportation, especially for guests traveling to and from the airport.We also note your disappointment with the lack of a restaurant or room service, and the limited options in our vending machine. Your feedback is invaluable as we continuously strive to improve our guest experience. We will take your comments into consideration for future improvements.Regarding the TV operation, we regret that you had difficulties and we will look into providing clearer instructions for our guests.We appreciate your compliments on the room and hope that, despite these issues, you had a comfortable stay. We hope to have the opportunity to serve you better in the future.

8/10 Good

Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay the night to flight out next morning. Ty it can’t beat the price on this hotel right next to the airport. No food choice anywhere here, but ordering from any food app was easy. Or just pick something up before you come to the hotel.
Stayed 1 night in Jan 2024
Response from Tom on 16 Jan 2024
Thank you for your feedback! We're glad to hear that you chose to stay with us for the convenience of catching your morning flight. While we may not have many food choices on-site, it's great that you found ordering from food delivery apps or picking up something before arriving at the hotel to be easy options. If you have any other suggestions or if there's anything else we can do to improve your experience in the future, please feel free to let us know. We hope to welcome you back again in the future!

10/10 Excellent

Hua

Stayed 1 night in Jan 2024
Response from Tom on 4 Feb 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tom on 2 Jan 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed the convenience, comfort, and excellent services at Holiday Inn Express Pudong Airport. We appreciate your recommendation and look forward to welcoming you back on your next visit. Safe travels!

10/10 Excellent

Ke, Fenwick

Nice and clean. Very close to the airport
Stayed 1 night in Dec 2023
Response from Tom on 2 Jan 2024
I'm glad to hear that you found the hotel nice and clean, and its proximity to the airport was convenient for you. If you have any other comments or if there's anything else you'd like to share about your stay, feel free to let me know. Your feedback is valuable, and we aim to continue providing excellent service. Thank you!

10/10 Excellent

E K

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for air travel transit
Stayed 1 night in Dec 2023
Response from Tom on 2 Jan 2024
It's wonderful to hear that the hotel was perfect for your air travel transit needs. If you have any specific comments or if there's anything else you'd like to share about your stay, feel free to let me know. We appreciate your feedback, and we hope to continue providing excellent service for your future travels!

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to the airport. Shuttle stop at the airport was a bit hard to find without a clear sign to know we were waiting in the right place.
Response from Tom on 2 Jan 2024
Thank you for sharing your experience. It's good to hear that you found the hotel nice and close to the airport. However, I apologize for the inconvenience you faced with the shuttle stop. Your feedback regarding the lack of a clear sign to indicate the right waiting place is valuable, and it will be shared with the hotel management to address this issue and improve the overall guest experience.If you have any additional comments or if there's anything else you'd like to share, please feel free to let me know. Your insights help in making necessary improvements. Thank you for your understanding!

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Tom on 8 Feb 2024
It sounds like your overall experience was positive, rating it a 4 out of 5. It's great to know that most aspects of your stay met your expectations. If there are any specific areas you think could be improved or if there was something in particular that stood out positively, sharing those details could be helpful for future adjustments or to inform other potential guests. Thank you for your feedback!

10/10 Excellent

Xiaomei

Stayed 1 night in Dec 2023
Response from Tom on 2 Jan 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed the convenience, comfort, and excellent services at Holiday Inn Express Pudong Airport. We appreciate your recommendation and look forward to welcoming you back on your next visit. Safe travels!

10/10 Excellent

Steven

Stayed 1 night in Dec 2023
Response from Tom on 13 Dec 2023
Dear Guest,Thank you for your kind words and for giving the Holiday Inn Express Pudong Airport a perfect rating. We are thrilled to hear that you had a nice experience during your stay. Your satisfaction is our reward, and we hope to have the pleasure of serving you again in the future.If you have any additional comments or feedback, please feel free to share them with us.Best regards,

8/10 Good

HUI

Liked: Staff & service, property conditions & facilities
Room is clean, breakfast is good
Response from Tom on 8 Feb 2024
It's great to hear the room was clean and the breakfast was good! Cleanliness and a satisfying breakfast are key components of a pleasant hotel stay. If there's anything more specific you enjoyed or have further comments, feel free to share!

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable amenities and services. Value for money.
Stayed 1 night in Nov 2023
Response from Tom on 13 Dec 2023
Dear Guest,Thank you for choosing the Holiday Inn Express Pudong Airport and for taking the time to share your positive feedback. We are pleased to hear that you found our amenities and services reasonable and a good value for your money. Providing value and quality experiences for our guests is our top priority.We look forward to welcoming you back for another enjoyable stay in the future. If you have any further comments or suggestions, please don't hesitate to let us know.Best regards,

8/10 Good

Piotr

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Convenient Location
Great location! Just a heads up, if you arrive in the evening, you will need to order some food online. The staff was super friendly and helped us with online ordering since we can't read Chinese. The place is overall nice, new, and clean. If you're arrive in terminal 1, head outside exit 9, and you'll see a big sign for Ramada's free shuttle – that's the one. Shuttle from outside hotel runs every 30 minutes on the dot.
Stayed 1 night in Nov 2023
Response from Tom on 22 Nov 2023
Thank you for sharing your positive experience at Holiday Inn Express Pudong Airport! We're delighted to hear that you found our location convenient and enjoyed our friendly staff. We appreciate your helpful tip regarding ordering food online and the clear directions for accessing the shuttle service. It's great to know that you found our hotel nice, new, and clean. We strive to provide a comfortable and enjoyable stay for our guests, and your feedback is much appreciated. We hope to welcome you back in the future!

6/10 Okay

Maria

Liked: Amenities
The place is close to the airport which is good but it doesn’t have its own restaurant and nowhere close by to walk around to go to.
Stayed 1 night in Nov 2023
Response from Tom on 22 Nov 2023
Thank you for sharing your experience at Holiday Inn Express Pudong Airport. We appreciate your feedback. While we are pleased that our proximity to the airport was convenient for you, we apologize for any inconvenience caused by the lack of an on-site restaurant and limited nearby options. We always strive to improve our guests' experience, and your comments will be taken into consideration. If you have any additional suggestions or concerns, please feel free to reach out. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tom on 22 Nov 2023
Thank you for choosing Holiday Inn Express Pudong Airport for your stay. We are delighted to hear that you enjoyed your experience at our hotel. We hope to welcome you back soon for another great stay!

2/10 Terrible

Qi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good one
Stayed 1 night in Nov 2023
Response from Tom on 22 Nov 2023
Thank you for your positive feedback regarding Holiday Inn Express Pudong Airport. We are glad to hear that you had a very good experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excellent

XUESHENG, Mercer Island

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,clean,clean hotel.
Stayed 1 night in Nov 2023
Response from Tom on 22 Nov 2023
The place is close to the airport which is good but it doesn’t have its own restaurant and nowhere close by to walk around to go to.

10/10 Excellent

Wei Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damaged wall in room 816 need to be repainted.
Stayed 3 nights in Oct 2023
Response from Tom on 31 Oct 2023
We apologize for the inconvenience you encountered with the damaged wall in room 816. Your feedback is important to us, and we will take immediate steps to ensure that the issue is addressed and the wall is repainted promptly. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any other concerns or requests, please don't hesitate to let us know.

10/10 Excellent

Bilal

Stayed 1 night in Oct 2023
Response from Tom on 31 Oct 2023
Thank you for your kind recommendation! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further feedback or suggestions, please feel free to share. Safe travels!

8/10 Good

Akiko, Los Angleles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice that they had free airport transportation.
Stayed 1 night in Oct 2023
Response from Tom on 22 Nov 2023
Thank you for choosing Holiday Inn Express Pudong Airport for your stay. We are delighted to hear that you enjoyed your experience at our hotel. We hope to welcome you back soon for another great stay!

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay in Shanghai
My first stay in China but it went well and no complain about the stay. It had no complains but nothing more to add.
Stayed 1 night in Aug 2023
Response from Tom on 24 Oct 2023
Thank you for choosing to stay with us during your first visit to China. We are delighted to hear that your stay was a positive experience, and we truly appreciate your feedback. It's wonderful to know that you had no complaints about your stay.We are always striving to provide a comfortable and memorable experience for our guests. If you ever have any additional feedback or suggestions on how we can make your future stays even more enjoyable, please don't hesitate to share them with us. We're here to ensure that your next visit is not just free from complaints but also exceeds your expectations in every way.Once again, thank you for your stay, and we look forward to welcoming you back in the future.

10/10 Excellent

Sangwoo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and cozy. Free breakfast with a good quality. Nice gym. A great value hotel.
Stayed 1 night in Oct 2023
Response from Tom on 24 Oct 2023
We are thrilled to read your wonderful feedback about your recent stay with us. Your comments make us proud and motivated to maintain our high standards of service.It's fantastic to know that you found our hotel clean and cozy, enjoyed the free breakfast of good quality, and made use of our nice gym facilities. Providing a great value experience for our guests is something we take great pride in.We can't wait to welcome you back for another outstanding stay in the near future. If you have any more thoughts or preferences for your next visit, please feel free to share them with us. Your satisfaction is our top priority.Thank you for choosing [Hotel Name], and we look forward to serving you again soon.

6/10 Okay

Jie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dust on surface of counter in washroom
Stayed 1 night in Sep 2023
Response from Tom on 10 Oct 2023
We apologize for the inconvenience caused by the dust on the counter in the washroom. Your feedback is important, and we take cleanliness seriously. We will ensure that our housekeeping team pays closer attention to detail to prevent such issues in the future. If you have any other concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and hope to provide you with an improved experience on your next visit.

10/10 Excellent

xin

Stayed 1 night in Sep 2023
Response from Tom on 31 Oct 2023
Thank you for your kind recommendation! We're delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further feedback or suggestions, please feel free to share. Safe travels!

10/10 Excellent

xin

Stayed 1 night in Sep 2023
Response from Tom on 18 Sep 2023
Thank you for taking the time to share your positive feedback about your one-night stay at our hotel. We're delighted to hear that you found our location convenient and price-worthy, especially with the free shuttle service to the airport.

10/10 Excellent

AI-CHIEN ALICE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very good!
Stayed 1 night in Aug 2023
Response from Tom on 5 Sep 2023
Dear Ai-Chien Alice, thank you for choosing Holiday Inn Express Pudong Airport. We are thrilled that our staff meet your expectation. Thank you again for your kind comments.

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight at the Shanghai airport
the hotel was exactly what I required for my overnight stay. It was close to the airport, offered a shuttle bus which helped immensly, and the bus was running on time.
Stayed 1 night in Aug 2023
Response from Tom on 5 Sep 2023
Dear Nigel, thank you for choosing Holiday Inn Express Pudong Airport. We are thrilled that you loved the experience with us. Thank you again for your valuable comments and we do look forward to your next stay.