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Reviews of Sheraton Cavalier Saskatoon Hotel

3.5 out of 5
Sheraton Cavalier Saskatoon Hotel
612 Spadina Crescent, Saskatoon, SK

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JEAN

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Staff were very kind and caring.
Stayed 2 nights in May 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the rooms were a little smaller than normal, they were still well kept and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Brandon l

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient that it has restaurants downstairs
Stayed 1 night in Feb 2024

2/10 Terrible

Kailena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were horrible, needs a huge Reno
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The elevators were wonky throughout my stay & the housekeeping left my door ajar for who knows how long. I left 11am and came back by 10 pm that evening to an open door. the front desk and restaurant staff were phenomenal
Stayed 3 nights in Apr 2024

4/10 Poor

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Apr 2024

6/10 Okay

Stephanie

Stayed 2 nights in Apr 2024

8/10 Good

PATRICIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area great for the kids
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dance competitions are in full swing and this was our first in Saskatoon. We enjoyed the location as it provided quick access to the venue as well as shopping, restaurants, exploring the cities riverfront. The front desk gentleman was super helpful. Our room was very comfortable. The kids really enjoyed the pool and waterslide. The restaurant staff did not disappoint us. We would highly recommend any dance family to stay in this location
Stayed 2 nights in Apr 2024

10/10 Excellent

kim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fun the water park was great
Stayed 1 night in Apr 2024

8/10 Good

robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool for kids
Stayed 1 night in Apr 2024

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our stay was good. Rooms quite dated and loud. Could hear everything in hallway and loud room across the hall.
Stayed 1 night in Apr 2024

10/10 Excellent

Daylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very friendly and my boys loved the pool / waterslides
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Stayed 1 night in Apr 2024

10/10 Excellent

Laurentiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Laurentiu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. However I couldn't find the Bible.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Cathleen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, my go to whenever I come to the city now! I love the pool and hot tubs, my kids do!! The staff is friendly, rooms are nice! Seriously the most comfortable bedding lol!! Good views
Stayed 1 night in Mar 2024

10/10 Excellent

Sheriff

Liked: Cleanliness, staff & service, property conditions & facilities
GreT
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Stayed 1 night in Mar 2024

8/10 Good

Dana, Big River

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long walk from the parking for vehicles that cant park underground. There should be a door to enter the back of the building.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
In town for meetings, the beds at the Sheraton are still great. The staff is always friendly and accommodating. Underground parking is a plus. But the fact is, the property is showing her age and the premium pricing for everything still stings a bit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was a negative was there was a vehicle blocking the access to the alley to get to the parking. They wouldn't even move with us and another vehicle behind us wanting to get to the parking.
Stayed 1 night in Mar 2024

8/10 Good

Cody

Stayed 1 night in Mar 2024

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is an older property, they have maintained it well and given it a few updates. We stayed on Sunday night, so the hotel was quiet and clean. My only complaint was that our room was hot overnight ( 23C) despite us having set the temperature to 18C. Thankfully our room had a window we could open in the morning to let some fresh air in. More accurate room temperature control is necessary for a comfortable stay.
Stayed 1 night in Mar 2024

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly. We did find the pool very busy with birthday party’s and swimming lessons on a Monday evening, so if your looking for a pool that you can enjoy with your family that isn’t crazy busy I might look elsewhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

JAMEY, THE PAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds great rooms
Stayed 1 night in Mar 2024

8/10 Good

jodylee

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Parking is $20 a day and not ideal if you have a large vehicle. Bed was super comfy. Waterslide and hot tub was great. Amenities for the dog is a very cute touch. Staff was very friendly and helpful. Was incredibly disappointed with the meals and service we received at Scarlet restaurant at the hotel. Very over priced, not one good thing to say about food and service was very poor. $4 for small glass of pop, $22 for burger and fries, $22 for fish and chips.
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the slow snow removal. Getting out of the parking lot was a challenge
Stayed 1 night in Mar 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not great if you drive a truck or large vehicle, have to walk outside to the back of the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly and accommodating. Were able to have an early check in and late check out because of weather
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 3 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent with very friendly staff and courteous.would recommend this hotel as a good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Jarod

Stayed 1 night in Dec 2023

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, and comfy beds. Also the helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great waterpark, comy bed!
Stayed 3 nights in Feb 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Aaron, Prince Albert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms where great, beds were really comfortable. All staff were engaged to be helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in. Clean, comfortable, compact room with all tbe amenities. Downtown wirh walking access to dining and shopping. Convenient undeground parking.
Stayed 1 night in Feb 2024

10/10 Excellent

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2024

6/10 Okay

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
okay, but no love
I stayed for business mon-tues and the hotel was nowhere near full. Still was given worst room possible. Amazing lounge but closed monday. waterpark bar opened 1 day, not the next.
Stayed 2 nights in Jan 2024

4/10 Poor

Jeremy

Business traveller
Disliked: Property conditions & facilities, room comfort
Would not reccomend.
This hotel is overpriced. The beds and pillows were uncomfortable. Very small rooms and bathroom. Wallpaper was peeling, curtains cover the heat/a/c registers since they are not updated and are older versions. For the ones who cant park underneath, the parking lot is located behind the hotel and you have to walk out the front door and walk around the hotel to access the parking lot, which is not properly maintained and icy.
Stayed 1 night in Jan 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and quiet hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Dielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Thank you for choosing us to host your accommodation, we really appreciate it. That said it appears that there are areas where we fell short of meeting your expectations. If you would like to offer more context to that please feel free to contact me directly so that we can address any concerns you may have had. Thank you again for staying with us and we hope to see you again when your travels bring you back to the area.