Sauna
Check availability

Reviews of Motelli Online Oy

2 out of 5
Motelli Online Oy
2 Pienteollisuustie, Porvoo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the cleanliness and facilities. But human contact is not there. It’s was hard as tourists to time checking in and out with only phone instructions.
Stayed 1 night in Oct 2023
Response from Motellin työntekijä on 24 Oct 2023
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Minimal accommodations and they need to work on their communications. We never got our 3pm text for the key code. The girl that runs the attached Thai restaurant (but a separate entity) was more than helpful, and the food was good. I’d recommend the restaurant but not the lodging.
Stayed 1 night in Sep 2023
Response from Motelli Online on 30 Sep 2023
Thank you for your feedback. The login instructions were sent to your email, but for some reason you didn't notice them. Glad you enjoyed the good food though.

8/10 Good

Alcinda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pienteollisuustie
Getting keys was difficult. Needed internet connection to login to a site to submit a code and then knock on the door to get the keys. Well, most people from other countries may not have internet service. HOWEVER, the staff person we called for help was terrific! Patient, helpful, and friendly! And we accidenfly left something there, they collected it and made it available to be returned.
Stayed 1 night in Jul 2021
Response from Motel Online staff on 1 Aug 2021
Thank you for your feedback, we appreciate it. Welcome again 😊😊

6/10 Okay

Simon

Business traveller
Liked: Cleanliness
Good no frills but clean and functional rooms
This is a small hotel consisiting of two barrack style buildings with a number of rooms. The rooms are small but usuable for business trips. There was a fridge, microwave and kettle available. The access method is a little strange you receive a pin code on your phone before you arrive. Once you get there there is not a reception you basically just head to the door number you received then clcik on the link. then enter your picode on the phone then knock on the circle that say please knock here. The door should open and your key is inside.. Fairly easy but I arrived after midnight and it was thick snow and -20c so would have preferred to get in room rather than faffing about. That said I slept very well the room was warm and had good shower and bed. If I need to be in the area again i would probabaly stay, there is a thai restraunt on the end of the hotel block worth visiting as the food is very good its open between 10:30 at 18:00
Stayed 3 nights in Jan 2024

10/10 Excellent

Henri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Motelli Online henkilökunta on 18 Dec 2023
Thank you for your feedback and welcome again

10/10 Excellent

Kauko

Stayed 1 night in Sep 2023
Response from Motelli Online on 30 Sep 2023
Kiitos palautteestanne

8/10 Good

Tuomo

Liked: Cleanliness, staff & service
Hintaansa nähden hyvä paikka majoittua.
Vähän pehmoiset sängyt. Hellesäällä vähän liian lämmintä yöllä.
Stayed 1 night in Jul 2023
Response from Motelli Online henkilökunta on 20 Jul 2023
Kiitos palautteestanne

6/10 Okay

Jani

Liked: Cleanliness, property conditions & facilities
Plussat:Yhden yön majoittumiseen ihan kiva paikka! Kirjautuminen ja sisäänpääsy huoneeseen oli helppoa. Miinuksina: Huoneen ilmanvaihto oli huono, täytyi nukkua yö tuuletusikkunaan auki, sekä pesuhuoneesta puuttuivat pyyhekoukut. Kuvissa ja ilmoituksessa mainittiin keittiö, mutta keittiöstä puuttuivat aterimet ja kupit sekä lautaset 😅
Stayed 1 night in Jul 2023
Response from Motelli Online henkilökunta on 15 Jul 2023
Kiitos palautteestanne.Keittiössämme ei ole ikinä ollut astioita, asiakkaamme tuovat yleensä omat kertakäyttö astiat sekä aterimet.

10/10 Excellent

Taisto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7
Pölyä nurkissa, wc ovi ruuvit löysällä ovi ei mennyt kiinni nostamatta (korjasin kiristin ruuvin) yöpöydän alusta tahmainen. Muuten ok.
Stayed 2 nights in Oct 2021
Response from Motelli Online on 3 Nov 2021
Kiitos palautteestanne.

10/10 Excellent

Niki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pidin kontaktittomasta huoneen antamisesta ja luovutuksesta. Järjestelmä tehty helpoksi sisäänkirjautumista varten. Ohjeet olivat selkeät.
Stayed 1 night in Oct 2021
Response from Motelli Online henkilökunta on 16 Oct 2021
Kiitos palautteestanne ja tervetuloa uudelleen 😊

10/10 Excellent

Jarno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2021
Response from Motelli Online henkilökunta on 7 Aug 2021
Kiitos paljon 😊

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ohuet seinät. Muuten hyvä.
Stayed 1 night in Jul 2021
Response from Motelli Online henkilökunta on 1 Aug 2021
Kiitos palautteestanne. Tervetuloa uudelleen.

8/10 Good

RIKU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juuri sitä mitä oletin
Oikein siisti ja mukava motelli majoittumiseen. Pihatyöt hieman kesken mutta ei vaikuttanut omaan viihtymiseen.
Stayed 1 night in Jul 2021
Response from Motelli Online on 21 Jul 2021
Kiitoksia paljon palautteesta ja hyvää kesän jatkoa.

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Motelli Online on 19 Jul 2021
Kiitoksia paljon palautteesta. Hyvää kesää sinne.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miellyttävä yöpyminen
Erittäin siisti huone. Mukavat sängyt. Yleisiä tiloja emme käyttäneet. Sijainti vähän kauempana keskustasta, mutta omalla autolla keskustaan pääsee nopeasti. Palvelu puhelimessa erittäin ystävällistä. Tänne toistekin, jos matka suuntautuu Porvooseen.
Stayed 1 night in Jul 2021
Response from Motelli Online henkilökunta on 8 Jul 2021
Kiitos oikein paljon erittäin mukavasta palautteesta. Hyvää kesää ja olette todella tervetulleita takaisin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Motelli Online Patrik on 16 Jul 2021
Thank you and have a nice summer.

10/10 Excellent

Sirkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosittelen
Siisti huoneisto, uusi kylppäri, oli kaikki mitä tarvitsimme. Mukava omistaja, tapasimme edestakas.
Stayed 2 nights in Jun 2021
Response from Motelli Online Patrik on 27 Jun 2021
Oi kiitos. Kyllähän tämmöiset palautteet lämmittää niin omistajan, kuin muiden Motellin arkea pyörittävien mieltä. Tuhannesti kiitoksia vielä kerran ja olette aina tervetulleita. Jos jopa toivoa saisin, niin tämmöisiä asiakkaita vain lisää. Mahtavaa kesää teille ja kaikkea hyvää tulevaan.

8/10 Good

GISLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2020
Response from Motelli Online Patrik on 17 Dec 2020
Thank you and welcome again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Motelli Online Patrik on 16 Oct 2020
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Motelli Online Patrik on 21 Aug 2020
Thank you very much. Welcome again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Motelli Online Patrik on 7 Aug 2020
Thank you very much.

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Motelli Online Patrik on 30 Jul 2020
Tuhannet kiitokset Anni tästä palautteesta. Lämmittää yrittäjien mieltä, tässä koronan aikaisessa tilanteessa. Oikein hyvää jatkoa ja tervetuloa uudelleen. T. Motelli Online henkilökunta ja yrittäjät.