Courtyard
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Reviews of Courtyard by Marriott Norman

3 out of 5
Courtyard by Marriott Norman
770 Copperfield Dr, Norman, OK

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 765 reviews" "
Rating 8 - Good. 219 out of 765 reviews" "
Rating 6 - Okay. 64 out of 765 reviews" "
Rating 4 - Poor. 37 out of 765 reviews" "
Rating 2 - Terrible. 24 out of 765 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan, cedar park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
They gave us a room that they knew the door did not lock???
Stayed 2 nights in Feb 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, friendly staff
Stayed 3 nights in Mar 2024

6/10 Okay

Rich

Liked: Staff & service
When I made the reservation on Expedia it showed breakfast was available at no charge. However, when I checked in I was told breakfast was available for a surcharge. We didn't eat breakfast.
Stayed 1 night in Mar 2024

2/10 Terrible

Laporsha

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t ready at check in. We had to wait for a call from the hotel to return to check in. We had to find something to do instead of checking in. We asked for adjoining rooms and we didn’t get them even though I was told I would. The ice machines didn’t work. The pool had paint chips in the bottom of it and it cut one Of the patrons foot and she bled in the pool and we had to leave the pool. The hot tub didn’t get hot. The elevator was slow and jerky and made noises. I paid 400 bucks for a bad experience
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Nolan, Atoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Will definitely be back!
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Stayed 2 nights in Jan 2024

10/10 Excellent

Madison, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Rebecca

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Edie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I phoned the hotel and checked with the staff before we stayed there concerning whether or not fragrance is used in the rooms. I was told that no fragrance was used to clean or deodorize the rooms. Upon entering the hotel, the lobby was filled with fragrance, and so was our room. After one night there, and feeling very ill, we had to find another hotel. People with certain conditions, like asthma and eczema, often cannot be around fragrance, especially high levels of fragrance like the amount of fragrance in your hotel. Hotels are going to have to change the way they do things to accommodate those with sensitivities. It's a huge problem and it affects a lot of people. Under the Americans with disabilities act, I am asking you to stop using cleaning products with fragrance, to stop using cleaning products with strong smelling chemicals, and to stop using air fresheners so that people can breathe clean air and not have to suffer the health effects due to being exposed to these irritants. I should also mention that upon entering our hotel room, the toilet seat had urine all over it. Luckily for us the staff was very helpful and did not charge us for the remainder our stay. Expedia was absolutely no help in this situation and we will not use them again. We also will no longer be staying in Marriott Courtyard hotels because of the fragrance issue.
Stayed 4 nights in Jan 2024

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service and clean rooms
Stayed 2 nights in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice for the price.
It was great for the money. Breakfast was a little pricey and the drinks were ridiculously expensive.
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. LOVED the fruit-infused water and the warm raspberry cookies at night. I only wish that the hot tub wasn't out of order
Stayed 4 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darrell

Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Met our needs completely
Stayed 2 nights in Dec 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, room comfort
Nice place , carpet could be cleaned. Pool and spa was closed and paying for breakfast wasn’t great but it was a nice place to stay for a few nights.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

JOSEPH

Stayed 1 night in Nov 2023

6/10 Okay

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice overall. Our room had some apparent water damage by the window. There is not a complimentary breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Paris room, it was precious!! Only downfall was thr cleaniness of thr bathroom, tje shower curtain needed to be changed and the tub jets were dirty.
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Disliked: Amenities, property conditions & facilities
Rooms were very outdated, probably will look for some place different for our next OKC visit.
Stayed 3 nights in Oct 2023

8/10 Good

Stephanie

Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Sep 2023

8/10 Good

Deborah, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good!
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the road
Stayed 1 night in Jul 2023

10/10 Excellent

Keanan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything has been great
Stayed 1 night in Jul 2023

10/10 Excellent

Kary

Stayed 1 night in Jul 2023

10/10 Excellent

Wendy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jaiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fromt desk was very understandinf and accommodating! Thankful!
Stayed 1 night in Jul 2023

8/10 Good

Connor

Stayed 3 nights in Jun 2023

8/10 Good

Rebecca

Stayed 2 nights in Jun 2023

8/10 Good

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I got a room for disability because it was the only one available, the room is spacious and clean and the beds are very comfortable. The only thing I didn’t like in the room is that there is no single mirror in the room and you have to go to the bathroom to use the mirror. Also lights in the bathroom are very low and dim.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Meleah, OKC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought this was a great hotel to stay at. The front desk ladies were very nice and helpful. The red head lady was so helpful in making sure we had a great evening at their hotel.
Stayed 1 night in Jun 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Dining Choices
This is a nice hotel with friendly staff. For road travelers, it's located just across a quiet street from a row of restaurants, so you don't have to get back in your car to get dinner, for example. One thing: at checkin we were informed that there would be a $5 fee for parking. We didn't argue at all, but I was left feeling "are you kidding?". Based on the price of the room $5 is nothing. The other odd thing was that no info about our vehicle was requested. This is a small thing, but also a poor choice on the part of the hotel, in our opinion.
Stayed 1 night in Apr 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit. Well landscaped. Could use a few more handicap parking spaces near the door.
Stayed 2 nights in Apr 2023