Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
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Reviews of Intercontinental Luanda Miramar, an IHG Hotel

5 out of 5
Intercontinental Luanda Miramar, an IHG Hotel
Avenida Nehru No 2 Munic, pio do Sambizanga, Luanda

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 23 reviews" "
Rating 8 - Good. 0 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Solange Niba

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and serene
Stayed 3 nights in Mar 2024
Response from Intercontinental Luanda Miramar on 19 Mar 2024
Greeting from InterContinental Luanda Miramar and thank you for taking the time to provide great feedback about your experience. We are glad that you enjoyed and hope to see you again soon.

10/10 Excellent

Thyago

Stayed 2 nights in Dec 2023
Response from Luana Nascimento on 16 Jan 2024
Thank you for your kind words Mr. Thyago! We are glad you are happy with our service. We strive to continue providing an excellent experience for our customers.Intercontinental Lunada Mirmar

10/10 Excellent

Liliana

Stayed 1 night in Jan 2024
Response from Luana Nascimento on 16 Jan 2024
Dear Liliana, Thank you for sharing your experience with us. We thrilled to hear that your stay was expectional. We look forward to seeing you soon!Intercontinantal Luanda Miramar

10/10 Excellent

Joao

Business traveller
Always the best place to be. The staff are very professional and always make me feel comfortable. The room was checked on my arrival to ensure everything. Thanks to Mr Eliseu and his team for the amazing reception as always.
Stayed 1 night in Nov 2023
Response from Luana Nascimento on 16 Jan 2024
We're glad to know that you had a positive experience with us Mr.João. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share. We look forward to welcoming you back.Intercontinental Luanda Miramar

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Nov 2023
Response from Luanda Miramar on 16 Jan 2024
Dear Mr. Vincent. Thank you for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Intercontinental Luanda Miramar

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Luana Nascimento on 16 Jan 2024
Dear sheila, Were delighted to read your review! Thank you for taking the time to share your experience with us. Were committed to maintaining the high standards that you have come to expect from us and hope to see you soon.Intercontinental Luanda Miramar

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Den absoluta bästa hotell jag bott på. Allt var toppen. Utmärkt mat. 10/10
Stayed 6 nights in Aug 2023
Response from Sharlene Finlay on 5 Sep 2023
Dear Teresa, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. We look forward to have you with us in a near future.Sharlene FinlayAss. Manager of Digital Marketing

10/10 Excellent

T

Stayed 6 nights in Aug 2023
Response from Luana Nascimento on 16 Jan 2024
We appreciate you taking the time to leave us an excellent review. Your feedback helps us improve our services for all our valued customers. Intercontinental Luanda Miramar

10/10 Excellent

Divino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!
I had an exceptional experience staying at the Intercontinental Luanda Angola hotel with my family. From the moment we arrived, it was evident that cleanliness and luxury were top priorities. The hotel was immaculately clean, creating a pleasant and inviting atmosphere throughout our stay. What truly made our time at the hotel memorable was the staff. They were not only super friendly but also incredibly helpful, going above and beyond to cater to our needs and ensure our comfort. Their warm hospitality made us feel right at home. The hotel's luxurious amenities and well-appointed room added an extra touch of indulgence to our stay. Every detail was carefully thought out, providing us with a sense of relaxation and opulence. I genuinely wish we could have extended our stay, as our time there was nothing short of delightful. I highly recommend the Intercontinental Miramar Luanda hotel to anyone looking for a truly luxurious and welcoming hotel experience in Luanda. Whether it's for business or leisure, this hotel will undoubtedly exceed your expectations.
Stayed 2 nights in Jul 2023
Response from Sharlene Finlay on 9 Aug 2023
Dear Divino, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such review. We look forward to have you with us in a near future.Warm regards

2/10 Terrible

Goran

Business traveller
A
Stayed 1 night in Jun 2023
Response from Sharlene Finlay on 30 Jun 2023
Dear Goran,Greetings from the InterContinental Luanda Miramar and thank you for taking the time to provide feedback about your experience at InterContinental Luanda Miramar. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope that you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Kind regards,Sharlene Finlay

10/10 Excellent

tewodros

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2023
Response from Sharlene on 10 Feb 2023
Dear Tewodros, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Excellent

Mahina

Business traveller
Stayed 7 nights in Jan 2023
Response from Sharlene on 10 Feb 2023
Dear Mahina, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Excellent

Alan

Stayed 1 night in Aug 2022
Response from Finlay on 10 Feb 2023
Dear Alan, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT SERVICE
Stayed 2 nights in Jun 2022
Response from Sharlene Finlay on 29 Jun 2022
Dear Kenneth, We would like to thank you for your preference in staying at our Hotel and for a great review, its always a pleasure and we look forward to welcome you back in a near future. Thank you

4/10 Poor

andre daniel da

Stayed 2 nights in Jun 2022
Response from Sharlene Finlay on 29 Jun 2022
Dear Andre, First we would like to thank you for choosing our hotel and giving us your review. All the review are welcome and is really important for us to bring the InterContinental Life to Luanda, get better, aim high and offer our clients and guests the best. Your review has been shared with all the members of the hotel. We would love to receive you again for future reservations. Thank you very much.

10/10 Excellent

tewodros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 3 nights in Apr 2022
Response from António Simões on 10 May 2022
Dear Tewodros, Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. Have a great day ahead and warm regards. The InterContinental Luanda Miramar Team

10/10 Excellent

Lindiwe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2022
Response from Sharlene Finlay on 4 May 2022
Dear Madam/Sir, We would like to thank you for your preference in staying at our Hotel, its always a pleasure and we look forward to welcome you back in a near future. Thank you

6/10 Okay

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not finished
Eager to know about the new Intercontinental in Luanda, I booked one night only. The hotel is absolutely beautiful, one of the nicest modern designs I’ve encountered, it was however quite empty, restaurants are not yet open (room service available), furniture in the top bar seems to be missing, swimming pool closed. I found it very unfair that they charge full price (which is a lot) for a hotel with no amenities. Quite disappointed.
Stayed 1 night in Feb 2022
Response from Emanuel on 10 Feb 2022
Good Morning Mr. Fabien, First we would like to thank you for choosing our hotel and giving us your review. All the review are welcome and is really important for us, it will help us get better, aim high and offer our clients and guests the best. your review has been shared with all the members of the hotel. We would love to receive you again for future reservations. reservations.icluanda@ihg.com Thank you very much.

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Luana Nascimento on 16 Jan 2024
Dear Rainer, it thrilled us to see the five-star review you've given our company. We've worked very hard on providing the best hospitality possible, and hope to serve you again in a near future. Intercontinental Luanda Miramar

10/10 Excellent

Karsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Luana Nascimento on 16 Jan 2024
Dear Karsten, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you once againIntercontinental Luanda Miramar

10/10 Excellent

Luigi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent but expensive
Stayed 7 nights in Jul 2023
Response from Sharlene Finlay on 9 Aug 2023
Dear Luigi, Greetings from InterContinental Luanda Miramar Thank you for the great review. We are working hard to bring the InterContinental Life to Luanda and it is fabulous to be rewarded by such reviews. We look forward to have you with us in a near future.Warm regards

6/10 Okay

Felipe

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice but
First of all, I had issues with my flight and arrived one day later, seems that the hotel will charge 400 € penalty! Hotel is very nice and staff helpful, but extremely overpriced. Bed pillow had a stain and was not changed. Second night unable to sleep at all due to a near by all night party.
Stayed 2 nights in Nov 2022
Response from Antonio Simoes on 29 Nov 2022
Dear Felipe,Greetings from the InterContinental Luanda Miramar and thank you for taking the time to provide feedback about your experience at InterContinental Luanda Miramar.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope that you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Kind regards,Antonio

10/10 Excellent

hüseyin

Stayed 2 nights in Jul 2022
Response from Sharlene Finlay on 27 Jul 2022
Dear Huseyin, We would like to thank you for your preference in staying at our Hotel and for such a great review, its always a pleasure and we look forward to welcome you back in a near future. Warm regards