Restaurant

Reviews of La Quinta Inn & Suites by Wyndham Salt Lake City - Layton

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 251 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 200 out of 1002 reviews" "
Rating 4 - Poor. 176 out of 1002 reviews" "
Rating 2 - Terrible. 135 out of 1002 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yissell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service
The construction next door made it hard to park in the lot. The hot tub and swimming pool was a little dirty and the water was very cold in the indoor swimming pool. The hot tub was very nice though, and the extended spa hours were much appreciated for my work schedule.
Stayed 3 nights in May 2024
Response from AGM on 9 May 2024
Thank you for staying with us, we do apologize for the inconvenience caused to you due to our neighbors' construction. We are working on making improvements to our hotel and the amenities. Hope to see you again during your travels.

10/10 Excellent

Garth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the people that work here, that why I come back.
Stayed 1 night in May 2024
Response from AGM on 9 May 2024
Thanks, We are glad you enjoyed your stay and will pass on the feedback.

4/10 Poor

Gordon L

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Richard on 6 May 2024
Thank you for your feedback Gordon.

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is a good value for your dollar, and pet friendly. It is located on I-15, yet the rooms are quiet and dark. Several options for dinner are within walking distance.
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Patricia for the feedback.

8/10 Good

Loren

Travelled with family
Liked: Staff & service, amenities
a lot of construction. steep entry and exit
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Loren for the feedback. The staff and I are ready for all of this construction to be finished.

10/10 Excellent

krista

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and accommodating. husband had surgery and it got done sooner than expected. they were great to get us early check-in and into a room asap. they also have a great breakfast.
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Krista for the feedback.

6/10 Okay

Faye

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds were clean and sheets were nice - bathroom, too. But the hall and elevator were in terrible condition - rug coming up and gum all over- floor seemed to have dry rot or something like it, as well. Should definitely be remodeled. Breakfast was good.
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Faye for the feedback. We are working on some upgrades around the property and are hoping to have them done by the end of the year.

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Exterior of property poorly maintained. Grass 8in high in some areas. Weeds in the flower beds. Parking lot not clean. Staff is helpful, pleasant and efficient. Room is spacious and clean. Area has many dining options.
Stayed 1 night in Apr 2024
Response from AGM on 9 May 2024
Thanks for writing to us about your stay. We are working on getting the property landscape upkept and areas cleaner. Hope to see you on your next travels to see the improvements we are trying to implement.

4/10 Poor

Jane

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was in a room that the bathroom wasn't clean. there was pee around the floor in front of the toilet. A dog was barking and the hallway stunk like dog pee.
Stayed 1 night in Apr 2024
Response from AGM on 9 May 2024
We appreciate your business and apologize for the inconveniences you experienced. We are taking steps to work on improvements around the hotel and hope you will give us a chance again to provide you with lodging in the future.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult parking with a cargo trailer on. The on going construction pretty much make it impossible.
Stayed 1 night in Apr 2024
Response from AGM on 9 May 2024
Thanks for staying with us and we apologize for the inconvenience of the space we have in the parking lot. The construction next door has made some of the parking lot hard to access but we hope you will stay again.

8/10 Good

Terry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smelly and old carpet. Clean beds. Small fitness room (2cardio machines) nothing else. Strong chemical smell in pool area. Very strong chlorine.
Stayed 2 nights in Apr 2024
Response from AGM on 9 May 2024
Thanks for staying with us and we apologize for the inconvenience that occurred while you were staying at the hotel. We are working on improvements at the hotel and hope that you will stay with us again.

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was almost a homeless shelter, and not a place of safety and rest for travelers
Stayed 1 night in Apr 2024
Response from AGM on 9 May 2024
Thanks for staying with us and we apologize for the inconvenience that occurred while you were staying at the hotel. We are working on improvements at the hotel and hope that you will stay with us again.

8/10 Good

Pearl, edinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice but needs more work and new facelift
Stayed 3 nights in Apr 2024
Response from Richard on 6 May 2024
Thank you Pearl for the feedback. We are working on a few improvements and are hoping to have them done by the end of the year.

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Gerald, Saskatoon

Liked: Staff & service, amenities, property conditions & facilities
Floors in entry was filthy. Hotel is right beside the freeway so it has vehicle noise all night. Room was de ent and breakfast was decent.
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Gerald for your feedback. We are working on improving things around the hotel.

8/10 Good

Shelly

Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you Shelly for the feedback.

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2024
Response from Richard on 6 May 2024
Thank you

6/10 Okay

Erich

Business traveller, Travelled with partner
Liked: Staff & service
Just old n run down, breakfast and coffee poor
Stayed 1 night in Apr 2024
Response from AGM on 9 May 2024
Thanks for staying with us and we apologize for the inconvenience that occurred while you were staying at the hotel. We are working on improvements at the hotel and hope that you will stay with us again.

4/10 Poor

Terri, Tustin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn't work in my first room, moved to a second room and had no phone(incredibly unsafe) they told me to use my cell phone to get a hold of the front desk if I needed anything and gave an excuse of construction disrupting the service. The breakfast was absolutely awful. The biscuits and gravy tasted so weird I had to spit it out. The waffle batter came out like water and wouldn't cook! I tried three times to cook a waffle. Some of the people staying there looked so sketchy, I was there for an Emergency and felted stuck at this hotel due to its locations. Would never recommend this establishment to anyone.
Stayed 4 nights in Mar 2024
Response from AGM on 9 May 2024
Thanks for staying with us and we apologize for the inconvenience that occurred while you were staying at the hotel. We are working on improvements at the hotel and hope that you will stay with us again.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Quick checkin and cheap
Stayed 1 night in Mar 2024
Response from Richard on 6 May 2024
Thank you Lucas for the feedback.

10/10 Excellent

Erika

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was fast and friendly. Very informative. There was some construction in the parking lot
Stayed 1 night in Mar 2024
Response from Richard on 6 May 2024
Thank you for your feedback

4/10 Poor

Robert

Stayed 1 night in Mar 2024
Response from Richard on 7 Apr 2024
Thank you Terri for your feedback. I want to apologize for your experience during stay. We are working on upgrades and are hoping to have majority of them in place by the end of the year.

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was dried blood on the sheets and fecal matter on the underside of toilet seat. Advised the front desk people. We would like a refund
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you Gary for the feedback we did refund one night to Expedia. They should be giving you the refund in the near future.

10/10 Excellent

Pons, Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you, Pons for the feedback we really appreciate hearing from our guests.

10/10 Excellent

Bernie A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Richard on 11 Mar 2024
Thank you for the feedback.

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Excellent Service.
Stayed 1 night in Mar 2024
Response from Richard on 11 Mar 2024
Thank you, Tori for the great feedback.

8/10 Good

Milagros

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Richard on 11 Mar 2024
Thank you for the feedback.

10/10 Excellent

Kiley, Sparks

Stayed 1 night in Feb 2024
Response from Richard on 4 Mar 2024
Thank you for your feedback

2/10 Terrible

McKinzie

Business traveller
Liked: Staff & service
Would not stay here again. The entire first floor (where I stayed) smelled of tuna fish. Then the next morning a set of dogs barked aggressively from 6am till 9am. Which was tough because I got in very late from a flight and was hoping to catch up on sleep. Ended up with maybe 3 hours of sleep before the dogs began to bark. I also have to wonder if the stench was actually from dog food and maybe an employee is keeping their dogs on site?
Response from Richard on 1 Mar 2024
Thank you, McKinzie for your feedback. My apologies that your experience was not as pleasant due to the dogs barking on the 1st floor. Unfortunately, our whole first floor is pet friendly and this can make it difficult at times with other rambunctious pets being around. I'm very sorry that you had to experience this.

6/10 Okay

Karen

Business traveller
It’s under construction/renovation…. It’s clean
Stayed 1 night in Feb 2024
Response from Richard on 1 Mar 2024
Thank you for taking the time to give us feedback. We're exciting for the changes coming to our hotel.

10/10 Excellent

Brad

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The motel met our expectations!
Stayed 1 night in Feb 2024
Response from Richard on 1 Mar 2024
Thank you for your awesome feedback.

4/10 Poor

Arthur Daks

Disliked: Property conditions & facilities
The construction by the property was terrible. The hotel was mostly clean, but seemed outdated and run down. The people at the front desk were friendly and nice.
Stayed 1 night in Feb 2024
Response from RH on 1 Mar 2024
Thank you, Arthur, for the feedback. We're working on updating the property and are looking forward to the changes in the future.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front lady at the front was so nice and fast. It was a easy check in.
Stayed 1 night in Feb 2024
Response from Richard H on 21 Feb 2024
Thank you, Natasha, for your awesome feedback. I'm happy to hear that you enjoyed your interaction with our staff. We hope to see you again soon.

2/10 Terrible

Maggie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dirty on arrival. Carpet wasn't vacuumed, toilet hadn't been cleaned in what looks like years. Trash and half smoked cigarette left on floor. Pool was covered in black mold and filth. Half eaten apple left in basket after breakfast cleanup. The list goes on.
Stayed 2 nights in Feb 2024
Response from Richard on 19 Feb 2024
Thank you Maggie for your feedback, we apologize for the issues during your stay. I will investigate what happened and speak to my staff about these issues.

2/10 Terrible

Verified traveller

Travelled with family
Sketchy
We had a terrible stay. The worst of it was our neighbors screaming and pounding on the walls at 2 am. It was scary. Apparently the police were called and whatever was going on stopped. That itself wasn’t the hotel’s fault, but it just felt SKETCHY overall. When we pulled into the parking lot I felt very uneasy and didn’t leave ANYTHING in the car. It’s located right by the highway, so that was noisy. And it just felt sketchy. My kids commented on it before I said anything to that effect. They were nervous. Everything felt dim and shady. I will say two positive things about it: the room was clean, and both front desk ladies I interacted with were very polite and pleasant. I wonder if I would have felt differently about our stay had we not had scary neighbors. I guess we will never know, because I don’t intend to return.
Stayed 1 night in Feb 2024
Response from Richard on 12 Feb 2024
Thank you for the feedback we are very sorry about what you experienced during your stay. We're currently working on making improvements to the hotel and hope in the future you can give us another chance. Have an amazing day and thank you again for staying with us.

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one night, clean room, and good breakfast
Stayed 1 night in Jan 2024
Response from Richard on 7 Feb 2024
Thank you for the feedback

4/10 Poor

Jessie

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised - poor quality
This location is under construction but hasn’t even finished the parking lot after 3 months. Lots of unsafe looking people hanging around. The rooms are very old and outdated. The bathrooms have permanent mold in the tiles from age. The tiles are bulging in the shower. Rust on the shower head. Dirty hallways and walls. Has an odd smell. The bathroom outlet didn’t work. They probably did the best they could keeping it clean. The blankets and toilet seemed fine. Conveniently no one was authorized to issue a refund on site when I was there. Comfort inn is the same price and much better across the street.
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you for your valuable feedback. I want to apologize for the inconvenience this may have caused. We are working on improving the hotel. The construction next door is for a new "Inn N Out" restaurant that they're putting in. We're hoping our renovation and the restaurant construction to be complete by Summer. Again thank you for taking the time and giving us feedback it's definitely valued to hear from our guests.

10/10 Excellent

Tom, American Fork

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff. Beds are comfortable and free breakfast was nice!
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Tom for the great feedback you're awesome Tom.

8/10 Good

Kasey

Liked: Amenities
Clean. Even with remodeling going on The front desk was great to work with and quick and easy check in
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Kasey for taking the time to give us feedback. We definitely value hearing from our guests. We're happy to hear you enjoyed your stay with us.

8/10 Good

Tom

Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Tom you're awesome!!!

4/10 Poor

Jessica

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Jessica for taking the time to give us feedback.

6/10 Okay

ShiAnn

Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you ShiAnn.

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Front entrance was poorly marked and difficult to find. Floors and pool area needed better cleaning.
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Valerie for taking the time to give us feedback. We value hearing from our guests and use that to help us make improvements. We do apologize about our entrance being tough to find due to the construction next door currently. We hope you can give us another chance in the future.

4/10 Poor

earl

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you for the feedback.

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean an nice stay staff was cool
Stayed 2 nights in Jan 2024
Response from Richard H on 30 Jan 2024
Thank you Ryan our staff thought you were pretty awesome as well.

2/10 Terrible

Jereme

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If your looking for a cheap place with very limited parking and people outside the door selling stolen goods and or drugs then this is your place the beds were worn out and very uncomfortable staff was nice but we not stay here next time it has drastically went down hill from a year ago
Stayed 8 nights in Dec 2023
Response from Richard on 30 Jan 2024
Thank you Jereme for the feedback and want to apologize to you for what you experienced. We're currently working on getting new furniture and mattressesin our rooms. We're hoping to have a fresh look by Summer.

6/10 Okay

George

Stayed 1 night in Dec 2023
Response from Richard H on 30 Jan 2024
Thank you for the feedback.

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Heavy Smoke-full Hotel
Although it states it is a non-smoking hotel, it reeks of smoke everywhere. Steer clear of this hotel. It is disgusting.
Stayed 1 night in Dec 2023
Response from Richard H on 30 Jan 2024
Thank you Anonymous for giving us feedback. We are a non smoking hotel. Unfortunately during the cold months guests like to prop open doors and we don't always catch it in time and the smoke lingers in. I want to apologize for your experience during your stay and hope you can give us another chance in the future. We are currently working on some hotel upgrades and are hoping they'll be done by the Summer.