Seasonal outdoor pool
Check availability

Reviews of Motel 6 Fort Mill, SC - Charlotte

2 out of 5
Motel 6 Fort Mill, SC - Charlotte
3541 Foothills Way, Fort Mill, SC

Reviews

6.8
Rating 10 - Excellent. 248 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 165 out of 1001 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The facility was fine, staff was good. The area was sketchy and seemed unsafe. Probably wouldn’t stay there again.
Stayed 1 night in May 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Stayed 1 night in May 2024

10/10 Excellent

Brianna

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They is amazing I love it their helpful,caring,clean they have great customer service and very nice and loving employees
Stayed 6 nights in May 2024
Response from Nancy Y. on 15 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Cassiopeia

It smells like a wet dog in the hallway but otherwise it was a good stay
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

Carlos, Ball Ground

Travelled with pets, Travelled with partner
Liked: Staff & service
This property is good for a quick overnight stay. I am thankful they allow dogs stay for free. Room appeared clean but had a cigarette smoking smell. The hallway had a very sour smell. Saw several groups of people hanging around socializing near parked cars in the parking lot.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Amy, welland

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were on an 18-hour drive and had enough for one day needed sleep. So we checked in by the time we got to the room my daughter was crying because she did not want to stay there. The odor was so strong,,, didn't notice it in the lobby but once we got upstairs it was overwhelming. Their website showed a pool however it was totally dry and full of junk absolutely no way it had been in use in a long time. I think many local people were living there. If we had of seen it in person first there's no way we would have stayed there. Or if their website was honest,,, there was a window in the room and the whole bottom wall under it was rotting out. The only nice thing about it was the bathroom. The bathroom was up to date and fairly clean and nice. Staff was super friendly but very busy. Apologetic they were so busy,,, definitely would never stay there again though.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Dead bugs in room.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Shauna-Yvette O.

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches ate our food
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They is clean , great customer service, amazing works, great management
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Brianna, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite,clean,safe, good customer service and good management
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Brianna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Thomas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Don’t use washer 2, washer 1 seems to work fine though.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Thomas,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean,friendly,great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Nancy Y. on 10 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Southern Line Media, Crystal Springs

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly, especially Tara, I would say she is the best hotel receptionist I’ve ever had.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Thomas, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Tyshaun

Everything was good i just wish the abc channel was working
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

2/10 Terrible

Candice

Stayed 1 night in Apr 2024

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it.. It’s clean , nice people , excellent service , quite
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Brianna, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Natalie #Team6

10/10 Excellent

Brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star motel I love it everybody nice , friendly, clean , quiet they have excellent customer service
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Brianna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

kirsten

Disliked: Cleanliness, amenities, property conditions & facilities
Went off of the Google reviews and took a chance - wish I didn't! The good: right off the highway and pet friendly with no pet fee. The bad: the room was so dirty. The walls covered in dirt. Stains all over the towels and sheets. Clumps of black hair all over the bath towels. Hair all over the bathtub. Horrible pillows and one of our two beds was legit broken. Bathroom door was kicked in and poorly repaired. They rent by the week and definitely saw a lot of those people - running around with trash cans full of beer, smoking pot in the hallway and outside. Spend the extra money and stay some place else.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their clean nice helpful people
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Brianna, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Brianna

Liked: Amenities, property conditions & facilities
10/10 ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Brianna,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Renee,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jeremy

Travelled with family
Disliked: Cleanliness
The place seem to need some TLC, but altogether nice for the price. This place is good enough.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Jeremy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

oh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Lakeisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
How well lite parking lot is and they have cameras outdoor and indoor of property.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Curtis

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, bug ridden.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 18 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Place is quite run down and not very clean. Non-smoking room reeked of smoke. Having a fridge and microwave was nice, but no bathroom amenities.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Tanieka

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Tanieka,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Tara,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Canfice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Facility is clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Canfice,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

kari

Liked: Cleanliness, staff & service
Had a wonderful time thank you!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Tanya

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Staff was nice.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk check in was awesome!!!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities
The staff were awesome
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Thomas, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Laura

Stayed 5 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 7 nights in Dec 2023
Response from Nancy Y. on 6 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Laparis

Stayed 1 night in Feb 2024

6/10 Okay

Marquita

Disliked: Amenities, property conditions & facilities
There was no microwave in room. Lots of homeless people walking around property.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Bob

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Bob, Thank you for positively rating your stay!Natalie #Team6

4/10 Poor

Peter

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We were able to have our two little dogs with us.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi PeterThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 Poor

Sai

Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Sai,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to stay due to a problem at the hotel
We were unable to stay as there was NO RUNNING WATER. The hotel agreed to cancel our reservation due to the unusual circumstances. It remains to be seen if Hotels.com will honor the agreement between myself and the hotel and refund my money.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Paul,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Michele,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service, room comfort
Family stay
Stayed here one night. The service was great, but the hotel was not in the best condition. The lobby was flooded when we arrived. The hotel room was clean for the most part. Quiet area, right off the freeway. Some of the guests in the hotel were kind of sketchy. You get what you pay for.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Chelsea,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Joy

Liked: Cleanliness
Disliked: Staff & service
Basic
It was a run of the mill cheap hotel. We were able to check in early for a $20 fee
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Joy,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024