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Reviews of The Grove Hotel

4 out of 5
The Grove Hotel
245 S Capitol Blvd, Boise, ID

Reviews

9.0

Wonderful

Rating 10 - Excellent. 847 out of 1271 reviews" "
Rating 8 - Good. 236 out of 1271 reviews" "
Rating 6 - Okay. 107 out of 1271 reviews" "
Rating 4 - Poor. 38 out of 1271 reviews" "
Rating 2 - Terrible. 43 out of 1271 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kara

Travelled with family and small children
Disliked: Property conditions & facilities
More like a 3 star property and would not recommend for the price. Housekeeping is not included, requires you to ask for it and they are not thorough (body wash was missing the entire stay). Room service was slow and missed part of the order. Valet tool 30 minutes. Toilet was broken. Restaurant on the lobby level was good.
Stayed 2 nights in May 2024

10/10 Excellent

Josephine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was lovely and accommodating. My room was nice and neat.
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwight, Eagle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no VIP perks, but the stay was nice.
Stayed 2 nights in May 2024

6/10 Okay

Taylor

Travelled with partner
We had to put the liability on a different card. Then the hotel charged the entire room to this card which overdrafted it. Not very happy about receiving overdraft charges because the hotel charged the room to the wrong card.
Stayed 1 night in Apr 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ShoBan Tribal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connie's House was easy to find, great directions and a great place to kick back. Check in was easy, owners reply to any questions. Thank you :-)
Stayed 1 night in Jan 2024

10/10 Excellent

James, Eyota

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here for meetings. Excellent staff. This time was a short overnight stay to catch early flight. Again - the staff make the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Kris, Ketchum

Travelled with partner
Everything was fine. The suite we were in was very nice and on a higher floor. The bar was good and the bartenders were attentive. Very easy walk to good bars and restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lesli Nicole, Ponderay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 1 night in Apr 2024

8/10 Good

Trista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an amazing downtown location! Huge gym! Rooms were clean and comfortable. Would say the hot tub could certainly use some updating and wasn't quite hot enough but I'm sure those are things they are working through
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Grove a few times and its always been A The front desk staff were friendly and nice. We'll be back in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Apr 2024

4/10 Poor

Hector

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, very convenient to everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Stayed 1 night in Mar 2024

10/10 Excellent

Carrson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful easy waking distance to a lot
Stayed 1 night in Mar 2024

10/10 Excellent

Brianna

Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Stayed 3 nights in Mar 2024

10/10 Excellent

Marcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a beautiful room for being a repet customer through our expedia booking. Nice treat
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good value
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service
The staff was great- everybody there was super helpful, knowledgeable and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a great area. It is surrounded by so many things to do within walking distance. The staff was friendly and very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cassandra

Stayed 1 night in Mar 2024

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked all the different things around the hotel that were within walking distance: restaurants, coffee shops, shopping, nightlife, ect.
Stayed 2 nights in Mar 2024

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice, let us park in garage after check out at no additional cost.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and great customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place in Boise
Stayed 1 night in Mar 2024

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Richard, Bend

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs a refresh. Self parking is absurdly small tight spaces, which may be full. Room was stuffy. Lobby bar has nice drinks and food, but right next to the cold breeze from the entry door.
Stayed 4 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and people that work at the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

HEATHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice! I was greated at the door and they were very helpful. I valet parked because to me thats easier when in a busy town. They were nice helping me load and unload my bags. And the accommodations were very clean & organized. I will be back!
Stayed 1 night in Feb 2024

4/10 Poor

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The most uncomfortable bed, sheets, pillows etc. All 3 of us didn't sleep well because of it. Food is incredibly expensive for what it is
Stayed 1 night in Feb 2024

8/10 Good

kelly

10/10 Excellent

kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here to enjoy a hockey match. Everything in one location. The only thing I didn't like is checkout is at 11. But we had two housekeepers knocking at the door once at 9 then again at 10.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 3 nights in Feb 2024

8/10 Good

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is perfect for an evening or weekend in Boise!
Stayed 1 night in Feb 2024

8/10 Good

Victoria

Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay, But Don't Stay Under the Gym
Overall our experience was good. The only real issue was that our expensive King Suite was directly under the gym. So, as people were working out you would hear them dropping weights on the floor regularly. Not exactly a peaceful experience. The gym did close at 10 pm... Which helped...
Stayed 1 night in Feb 2024