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Reviews of Gran de Gràcia Apartments

4 out of 5
Gran de Gràcia Apartments
Gran de Gracia, 205, Barcelona

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 166 reviews" "
Rating 8 - Good. 70 out of 166 reviews" "
Rating 6 - Okay. 18 out of 166 reviews" "
Rating 4 - Poor. 9 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lily

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Javier Saldón, General Manager on 27 Feb 2024
Dear Lily,Thank you for taking the time to share your review.We are very glad that you enjoyed your stay with us; your positive feedback encourages us to continue upholding our high standards of service.We are sorry to hear of the issue which you had with the apartment and regret that you had not made us aware during your stay.We all hope to welcome you back.Best wishes,Javier Saldón, General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
To check in you have to go to the management office which is 15 min away by taxi!! They wouldn't allow more than 5 people that has space for 6. Location was great.
Stayed 2 nights in Nov 2023
Response from Javier Saldón, General Manager on 12 Dec 2023
Dear Guest,Thank you for taking the time to share your candid feedback.We're glad to hear you appreciated the prime location of our apartments, providing easy access to many of Barcelona's attractions. Regarding occupancy, our apartments are designed to comfortably accommodate up to 5 guests, ensuring ample space and amenities for a pleasant stay. We understand that the check-in process may have caused some inconvenience, and we are continuously working to streamline our procedures for a smooth experience.We look would like to welcome you back for an improved visit.Best regards,

6/10 Okay

Victor

Travelled with family
Wished for a little more
Reception is at a different location that apartment. Tv wasn’t working due to broken cable. Apartment smelled old. Bathroom sync was slow to drain and smelled. Lots of flying bugs even though windows were closed. One light in bathroom was burned creating a darker bathroom because of dark brown shower tiles. AC was working on main living room but spotty on bedrooms.
Stayed 3 nights in Jun 2023
Response from Javier Saldón, General Manager on 26 Jun 2023
Dear Victor,Thank you for taking the time to share your experience with us.We are glad you chose to stay with us.We do our best to ensure a smooth process for our arriving guests and we acknowledge your concern regarding the reception being at a different location. However, this information was detailed in the email we sent you 14 days before your arrival, along with the instructions on how to use our auto-check-in procedure to negate the need to travel to another location.Regarding your concerns with the TV cable, bathroom sink, air-conditioning and lighting, we apologise for the inconvenience caused and appreciate your bringing this to our attention. We encourage our guests to let us know of any issues whilst in our care as our team is available 24/7 by phone to assist with any concerns or requests during your stay to ensure your comfort. Rest assured, we will address these with our maintenance team to ensure a better experience for future guests.As for the flying bugs, while we have not noticed anything ourselves, we will have this investigated to ensure the comfort of our guests going forwards.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Javier Saldón, General Manager

4/10 Poor

Christina

Travelled with family
Disliked: Amenities, property conditions & facilities
It is located in a nice neighborhood very close to the metro and dining.but far from most tourist attractions and when using a taxi, it adds up. The apartment itself was ok on the first floor, you need to walk 40 minutes to pick up the keys or drive for 16 mins. It needs to be updated. My issues were, both sliding doors in the bedroom and living room were broken and couldn’t lock them,which caused anxiety for my daughter at night. We asked property manager to fix it but they never did. The bathroom had a big window and when looked at it from the outside you can see everything a person is doing,so I covered it with a small blanket I had. The curtains in the bedroom were sheer and see through no privacy from surrounding buildings. We scheduled one time cleaning since we booked it for a week, but they never showed up to clean. The pull-up sofa and chairs were very old and not comfortable at all. The most annoying thing was the neighbors up stairs. You can hear everything especially late at night We couldn’t sleep sometimes from the noise.for the money we paid I’d rather get a hotel room in a better location.
Response from Javier Saldón, General Manager on 9 Jan 2023
Dear Christina,Thank you for taking the time to share your review.We are sorry to hear that you were not entirely happy with your apartment and that the location was not as convenient as you had hoped. We always try to do our utmost to make our guests feel comfortable and at home with us and regret we did not meet our standards during your stay. We are sorry for the issue with the doors and that we were unable to resolve this for you.Furthermore, we are sorry that you were not satisfied with our curtains and that the sofa bed was not as comfortable as you would have liked, rest assured we have noted your comments for our consideration. We regret that you were disturbed at all and for our misunderstanding over the housekeeping. Please accept our sincere apologies. We highly recommend using our auto-checking procedure to avoid having to travel to our check-in location. Please contact us the day before your arrival and we will organize this auto-checking for you.We hope to welcome you back on a future occasion.Best wishes,Javier Saldón, General Manager

8/10 Good

Gilad

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022
Response from Javier Saldón, General Manager on 10 Aug 2022
Dear Gilad, We are grateful for this kind rating of your recent stay. We are glad we met your expectations. We would love to know how we could have improved your experience with us. Best regards, Javier Saldón, General Manager

8/10 Good

Wendy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is very clean and spacious. I like that there are two sinks. There is L3 metro within two mins. of walking. There are also buses. The area is quiet but very convenient. There are a few markets and a good number of restaurants. There is also a fruit shop where we bought some good fruits. The check-in location is about 20 mins. by taxi which was not expected. One of the floor tile was loose in the living room and one of the cabinet doesn’t close well. We were charged a EU 350 deposit and they returned it after we checked out. It is a little bit far to the Barcelona beach, about half an hour by car. If you plan to go there a lot, you may want to find some place closer. Otherwise, it is a good place to stay.
Stayed 4 nights in Jul 2022
Response from Javier Saldón, General Manager on 13 Jul 2022
Dear Wendy, Allow us to thank you for the time taken to share this review. It is a pleasure to know that you enjoyed your stay and appreciated our peaceful location and proximity to public transport. We regret any confusion caused regarding check-in. We hope the following may help clarify the situation. Our reception is located at Aramunt Apartments which is open from 7 am to 3 pm every day and our team members can be reached 24 hours by phone. Nevertheless, to avoid any unnecessary trips we recommend that guests use our auto-checking procedure. Please contact us the day before your arrival and we will happily organise this for you. We send an email 7 days before arrival with all the check-in instructions, you can also find all this information online. We are sorry to hear of the issues you had with some maintenance in the apartment and regret that you had not made us aware during your stay so that we could take the appropriate action. Nevertheless, we will be reviewing your comments with our maintenance team. We look forward to welcoming you back. Best wishes, Javier Saldón, General Manager

4/10 Poor

John

Stayed 1 night in Jun 2022
Response from Javier Saldón, General Manager on 28 Jun 2022
Dear John, Thank you for rating your recent stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that in a private message. We look forward to welcoming you back. Best regards, Javier Saldón, General Manager

4/10 Poor

ERIC

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Stayed 4 nights in Jun 2022
Response from Javier Saldón, General Manager on 15 Jun 2022
Dear Eric, Thank you for letting us know how you rated your recent stay. We are sorry we were not able to meet all your expectations. We would certainly like to learn more about that in a private message. We look forward to the pleasure of seeing you again in the future. Kind regards, Javier Saldón, General Manager

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Would recommend!
Really nice flat - good a/c and well equipped kitchen. Just worth noting the check-in instructions
Stayed 3 nights in Sep 2021
Response from Marta Orellana, General Manager on 21 Sep 2021
Dear Scott, We are grateful for this kind review and recommendation. We are delighted to know that during your stay the facilities provided in our apartments helped make your time with us that more enjoyable. It would be a pleasure to welcome you again. Kind regards, Marta Orellana, General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Comfortable and convenient apartment, easily walk able to many places. Apartment was clean and spacious. Had air-con which was much appreciated. Huge bath towels, which were great. Great hot shower! A few issues we had: Sofa could do with replacing (due to being damaged). The freezer hadnt been closed so was full of ice and wouldnt close. Hair dryer cuts out every few minutes from over heating.
Stayed 4 nights in Jul 2021
Response from Marta Orellana, General Manager on 13 Aug 2021
Dear Guest, Thank you for taking the time to review your stay. We are happy to know that you appreciated your apartment and found our location ideal for visiting the city. We are sorry to hear though that you had some issues in the room and wish that we'd known while you were here; our team is always ready to take action to provide you with a solution to any concerns. We hope to have the pleasure of seeing you again on a future visit. Best wishes, Marta Orellana, General Manager

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great! We had problem with the AC and the problem was solved immediately. Will stay at the same location next time!!!
Stayed 4 nights in Jan 2020
Response from Sabrina F, General Manager on 27 Jan 2020
Dear Tony, Thank you for such a positive review regarding your recent stay at Gran de Gràcia Barcelona Apartments. We are delighted that you had a pleasant experience and appreciate your mention of our strategic location in the heart of the Gracia district, near Gaudí's iconic Park Güell. We really look forward to your next visit. Best wishes, Sabrina F, General Manager

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from The Manager on 16 Dec 2019
Dear Guest, Thank you for this rating. We regret that we did not quite meet all your expectations. A private message with further details would be gratefully received.

10/10 Excellent

Sandra, Puerto Rico

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Excellent location and property! Great service! Very nice personnel.
Stayed 5 nights in Nov 2019
Response from Sabrina F, General Manager on 2 Dec 2019
Dear Sandra, We are grateful to you for taking the time to send us your review. It is very pleasing to hear that you had a lovely break with us. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words. We hope to welcome you again for another pleasant stay. All the best. Sabrina F, General Manager

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet
Wonderful apartment -- clean, quiet, spacious, comfortable. Great location if you want to be in Gràcia. Since the check-in hours are limited, you may have to check in at a different building in a different part of the city.
Stayed 3 nights in Sep 2019
Response from Sabrina F, General Manager on 10 Oct 2019
Dear Allen, Thank you for such a positive review. The comfort and well-being of our guests are of the utmost importance to us, and we are delighted that you were pleased with your accommodation. We are very pleased that our high standards met with your approval and that you enjoyed our serene atmosphere. We look forward to welcoming you back. Best wishes, Sabrina F, General Manager

10/10 Excellent

Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location’s very good, couple minutes away from subway, neighborhood’s charming/friendly, full of shops and restaurants, very convenient. The room’s spacious, quiet and with well equipped kitchen, washer/drier.
Stayed 3 nights in Sep 2019
Response from Sabrina F, General Manager on 4 Oct 2019
Dear Mei, Thank you for such a positive review. We are glad to know that you had such a comfortable stay and our location was convenient for your interests. Thank you for highlighting our rooms and kitchen facility. We look forward to welcoming you back. Best wishes, Sabrina F, General Manager

10/10 Excellent

Tradene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Extremely clean and well appointed apartment which was perfect for our four night stay here. Adrian at the front desk was very helpful. We loved the neighbourhood where we found the BEST coffee shops. Within walking distance to many restaurants, and a couple minute walk to the metro station. It felt like we were staying in a real neighbourhood instead of a tourist spot. Plantations de Origins was the best coffee shop we found and is steps away. The best espresso and cortados. We would definitely stay here again.
Stayed 4 nights in Sep 2019
Response from Sabrina F, General Manager on 4 Oct 2019
Dear guests, Thank you for the positive review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about our contemporary and well-equipped apartments. Thank you for appreciating our location. We are indeed located in the heart of the Gracia district. We hope to welcome you again for another pleasant stay. All the best. Sabrina F, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Son Nie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for family travellers
We stayed in this apartment in early December 2019. Location It was not far away from the Metro, which is convenient. There were also convenient stores nearby so it was very convenient for us as we cook for breakfast every morning. Service Unlike most apartment, this one was managed professionally. It has a reception to receive guests and help guests in case of a need. And they were quite responsive to our request. Cleanliness It was clean on the first day. Thereafter it depended on ourselves as with any apartment style lodging. Facility There is washer, which is good for us. But what can be improved is a dryer as they do not special space for hanging clothes. For a family, we basically need to hang them all over the living hall. For its location, I feel it is value for money, especially for family of 4-5.
Stayed 4 nights in Dec 2018
Response from Sarah R, General Manager on 20 Mar 2019
Dear Son Nie, Thank you for taking the time to share your review. We are delighted that you enjoyed so much of your stay with us, our convenient location to our team's professional service. It is rewarding to know that you found all of this to be of good value. Please be assured that your comments regarding your apartment's amenities have been noted. We hope to welcome you back for another pleasant stay. All the best. Sarah R, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good, service was excellent room clean and good location !!!!!’
Stayed 6 nights in Jan 2019
Response from Sarah R, General Manager on 11 Feb 2019
Dear Guest, Thank you for this amazing review. We are delighted that you had a pleasant stay with us. Thank you for appreciating our high standards and our location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope to welcome you again for another pleasant stay. All the best. Sarah R, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Sarah R, General Manager on 14 Feb 2019
Dear guest, Thanks for taking the time to send us a great rating. We are very pleased you had a perfect stay. We look forward to welcoming you again. Best regards,

8/10 Good

Michelle, Connecticut, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect - everything was within a walking distance. Staff was helpful. The place was clean and spacious.
Stayed 5 nights in Oct 2018
Response from Sarah R, General Manager on 14 Nov 2018
Dear Michelle, Thank you for sharing your positive review. We are pleased to hear that everything about our hotel was to your liking and that you found our location to be convenient. It is great to see that you managed to make the most of our local attractions. As you have mentioned, we are indeed located in the heart of the Gracia district, near Gaudí's iconic Park Güell, and well connected to the rest of the city by underground. We truly appreciate your compliments. We look forward to seeing you again. Best wishes, Sarah R, General Manager

10/10 Excellent

Anthony, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient apartment
We really enjoyed our stay at the apartment! It was perfect for our family of four. It's in a nice residential area about 4 metro stops from downtown, about a mile from Park Guell, and there's another Gaudi building literally around the corner! The apartment was in a great shape, clean, well-furnished. We appreciated the AC and having a full kitchen for when we got tired of eating out. The washing machine was handy, too. Martina at the reception was very helpful with practical advice and she looked up info on the taxi driver strike for us.
Stayed 4 nights in Jul 2018
Response from Sarah R, General Manager on 2 Aug 2018
Dear Anthony. Thank you for choosing Gran De Gracia and for taking the time to write a review. We are so pleased to hear that you enjoyed your stay and that you made the most of your apartment equipped with all the amenities to help make your stay more comfortable, especially the washing machine! We are glad that our location was convenient for you and your family. It is great to see that you managed to make the most of our local attractions. As you have mentioned, we are indeed located in the heart of the Gracia district, near Gaudí's iconic Park Güell, and well connected to the rest of the city by underground. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you for mentioning the great lengths our team member Martina went to in order to make your stay as good as possible. We look forward to welcoming you back in the future. Best regards, Sarah R, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to the metro station, located in cool neighborhood.
Stayed 3 nights in Mar 2018
Response from Sarah R, General manager on 30 Mar 2018
Dear Guest, Allow us to thank you for your summary in relation with your experience with Gran de Gràcia Barcelona apartments. We are delighted to know that you had a good experience at our beautifully-appointed apartments. It is a pleasure for us that you found our location convenient being very near to Lesseps metro station. As you have mentioned, we are indeed located in the heart of the Gracia district, near Gaudí's iconic Park Güell, and very well connected to the rest of the city by underground and also close to amazing spots like Passeig de Gracia. We are happy to have met your expectations. I hope we have the pleasure to welcome you back on many more occasions. My best wishes,

10/10 Excellent

Grant, Frisco, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Safe & Centrally Located in Gracia
Located off Correr Gran de Gracia, our apartment was located a short walk from a main Metro line, and nearby several shops, grocery stores, bars and restaurants. The apartment was clean. The staff was friendly and helpful. If we return to Barcelona, we would definitely come back again.
Stayed 6 nights in Mar 2018
Response from Sarah R, General Manager on 14 Jun 2018
Dear Grant, Thank you for such a positive review. We welcome your mention of our convenient location within easy walking distance to everything. The entire team is grateful for your positive feedback about our friendly and professional service. We look forward to seeing you again for another pleasant stay. Kind Regards,

8/10 Good

Ildefonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay around locals
This is my second time staying here over a 12-month span. It is consistently good. The apartment is in a great location and close to shops, restaurants, bars, and the metro. The staff is friendly and attentive; however, they are not present all day. Also, please be aware of the check-in times. Tha apartment itself is comfortable, modern, and clean. I enjoyed my stay here.
Stayed 6 nights in Feb 2018
Response from Sarah R, General manager on 30 Mar 2018
Dear Guest, Thank you for your review of your recent stay at Gran de Gràcia Barcelona Apartments, We are delighted that you had a pleasant experience at our new, beautifully-appointed apartments. Thank you for your loyalty as a returning guest. We are glad that our prime location in the heart of the Gracia district, near Gaudí's iconic Park Güell, was convenient for your stay. We are happy to hear that you felt well taken care of. Our team is available for you 24h a day. However, the reception service on site is available from 10:30 to 18:30, 7 days a week. Another reception is located at Aramunt apartments, open from 7:00 a.m. to 3:00 a.m. every day. We highly recommend that you use the auto check-in procedure. Please contact us the day before your arrival and we'll organize this for you. We appreciate your positive feedback about the apartment comfort, modernity and cleanliness. We hope to have the opportunity to welcome you back in the future. My kindest regards, Sarah R, General manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodations and beautiful local neighborhood.
Stayed 2 nights in Sep 2017
Response from GILARI on 11 Oct 2017
Dear Guest, We are grateful to you for taking the time to send us your review. Thank you very much for mentioning our beautiful location in the heart of the Gracia district, near Gaudí's iconic Park Güell and Passeig de Gracia. We are glad that your room met your expectations. We really do hope that we have the pleasure of welcoming you back on many more occasions. My kindest regards, Sarah R, General manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
definitly i would use it again.. I like it and like the location too
Stayed 7 nights in Aug 2017
Response from Sarah R, General manager on 24 Aug 2017
Dear Guest, We thank you for your kind reporting about your visit to Gran de Gràcia Barcelona apartments, in Barcelona. We are pleased to know that our building met your expectations. Thanks for praising our location in the heart of the Gracia district, near Gaudí's iconic Park Güell and Passeig de Gracia. We would be thrilled to welcome you again. Warmest regards,

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable apartment in a nice area. Everything was good except for a sour smell in the building.
Response from Sarah R on 12 Jun 2017
Dear Monika, we would like to thank you very much for taking your time to comment about your stay. The feedback of our customers is very important to us as it helps us to improve day by day. We are happy that you enjoyed your stay in Barcelona Apartment and we are hoping to welcome you soon again! Please do not hesitate to contact me for any future information I will be delighted to attend you. Kind regards, Sarah R. Direction

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran de Gracia
Love our stay and apart is very modern

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Did a sightseeing holiday , taxis and buses very local and metro available a short walk away. Many good restaurants and shopping districts nearby. A warning to families is that it seems that some nudity on the beach is acceptable , however it seems that it wasn't on all of the beach.

8/10 Good

Gavin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apartment
Convenient, clean and has everything you need for a city break. Poor wifi though. This is the second time we've stayed at a 'Barcelona apartments' group residence and both have been very good. Would definitely book again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

We had to check in another location and was told our hotel was changed without notice due to "water leak". The Mila apt was small, yet comfortable. Not very convenient with family, elevator can fit 2 ppl at a time. No toileteries given. No front desk. No nearby restaurants or parking

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment
Great location!!! The room was very clean and comfortable. We really enjoy stay there. Is important that you make sure pick the key up at the main office before go over the apt. The office is a bit far, but using Metro and walk you can make it.

8/10 Good

traveling dad, georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern apartment on a street full of life.
Traveled with kids. Apartment was clean and had plenty of sleepy areas, including foldable bunk bed. Walked out the front door to a great street, ventured just a bit farther to see Eiexample neighborhood. Checking in is a bit of a challenge as the apartments are about 20 minutes away (by transit/foot) from the check-in place; we solved it by waiting in a nearby cafe having pastries while one of our party went to check in.

4/10 Poor

John, Amsterdam

Disliked: Cleanliness, staff & service, room comfort
Check in a disaster
Carefully read the ad. You must check in miles away (10 euros taxi) Sheets for second bed hidden under couch, no sign to tell you No cleaning service whole stay Extend stay means 2 taxi trips to/from hotel to check-in location If card doesn't function anymore (not unusual), means 2 taxi trips to/from check-in location No thanks!

10/10 Excellent

Michael, East Brookfield massacu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Very clean and room was ready when we got there early. Checkin was at different location but they had automatic checkin at apartment with keys for us in lock box which was perfect. Couldn't find where heat was located and woman came right over

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment near the facilities
It's very nice apartment near the heart of the city, near the public metro and other public transportation.

10/10 Excellent

NATASA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Family user, England

Liked: Room comfort
Disliked: Cleanliness
comfy beds
Modern flat, comfy beds and easy reach of city center. Aircon only working in lounge, no cleaning service available as promised, check-in was delayed by 5 hours as room was not ready, weak shower.

10/10 Excellent

R, D and K, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made a great visit to Barcelona even better
The apartment was exactly as seen on the pictures and was very well equipped. Location was perfect - nice neighborhood and close to the main shopping street in Barcelona and to the metro station. We discovered several excellent neighborhood restaurants. The only "issue" (and not much of one) is that you have to go to another location to check in; so be prepared for two cab rides. The staff were very nice and efficient. Highly recommend!

10/10 Excellent

Joe Cotugno, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation with 4 kids
We had a great time. The apartment was large, spacious, and easily accommodated our family of 6 (four young kids). The neighborhood was great, and not too far from most Barcelona attractions. Close to a subway station and amenities nearby. The only difficulty was finding overnight parking.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

ayummer, Tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
Stayed here with 4 other friends. While we were out having dinner and some drinks, our room was robbed. All of our valuable stuff ( PC, camera, iPad you name it) were stolen, Despite the fact there was a 4 digit password to get in the building, and a card key for the room. The safety box was broken from the beginning. The shower room was clogged and had to stick my fingers to get the water out (really dirty), the room LOOKED clean but there were so many dusts on the floor and carpet. We also did late check-in, went to the address it said we should go, but the staff told us to go to a different place than we were informed to do late check-in. The morning after we were robbed, we didn't get much sleep. We were a little bit over the check-out time. When the cleaning lady came, even though we told her our situation, she rushed us out the room. Over all, really poorly managed hotel.

8/10 Good

carmela, Australia

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Charles, Pennsylvania

Liked: Cleanliness, staff & service, room comfort
Conviently Located Hotel
The Gran De Gracia Hotel is located within walking distance (30 minutes) of many sites to see in Barcelona and within 3 minutes of the metro. I was able to take train and subway and then walk to hotel from airport. The only negative was the odor in the hallway when arriving at the hotel. It was removed eventually but it wasn't a pleasant greeting when arriving each time. The rooms are large enough to give a spacious feeling and the heating/air conditioning is excellent. The 4 of us had plenty of space in the hotel. There is a living/dining/sleeping room with adjacent kitchen with a bathroom and bedroom off the internal hallway. Another vanity is located in the hallway. The kitchen is full equipped with a range and oven, microwave, toaster, large refrigerator/freezer, dishwasher and all the pots, pans and utensils. There is a bakery next to the hotel and food markets within 5 minutes and more within 10 minutes walk from the hotel. The coach is actually two single beds with a cover. The beds were comfortable. The bedroom had a large closet plus another bureau and personal safe. There were televisions in the bedroom and living room if there was time to watch. There is a clothes washer with drying rack outside on the balcony. The staff was helpful and accomodating. I would stay here again.

6/10 Okay

Clo, Edinburgh

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice apartment
Location was very noisy at night. Apartment was lovely but the cleaning standards were not very good.

8/10 Good

Mercado, UK

Liked: Property conditions & facilities, room comfort
No physical presence of reception in the apartment
1. There is no receptionist stationed in the apartment. This caused a lot of issues to us as listed and mentioned below. 2. The office of the reception opens only from 10am which is already very late. 3. On the first day, the check-in time became 2.30pm instead of 2pm which was the agreement. 4. I understand that the cleaning of the floor is only once during the stay but it was not clean when we arrived in the first day. 5. It was not a nice experience asking the cleaner to clean the floor. At first she refused and said no. Then after my wife talked to Reception and then Reception talked to the cleaner, she did it grudgingly and kept on talking while banging things to show her disgust. It was a blatant display of rude behaviour to us, the guests. 6. The Wifi only worked on the first day of our stay and it didn't work properly anymore after that. Aside from the things that can be improved, we found the apartment to be newly built, in a nice quiet location and close to the Metro. The Receptionists and Assistant Manager were very helpful, nice and tried to make our stay pleasant.