Breakfast, lunch, dinner served; American cuisine

Reviews of Hotel Van Zandt

4 out of 5
Hotel Van Zandt
605 Davis Street, Austin, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 350 reviews" "
Rating 8 - Good. 49 out of 350 reviews" "
Rating 6 - Okay. 31 out of 350 reviews" "
Rating 4 - Poor. 12 out of 350 reviews" "
Rating 2 - Terrible. 16 out of 350 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Crystal on 16 May 2024
Dear Joshua,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

H. michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good vibe, room with lots of drawers and closet space. Pool deck on Floor 4 is very nice
Stayed 2 nights in May 2024
Response from Crystal on 16 May 2024
Dear H. Michael,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

8/10 Good

marleny

Stayed 2 nights in May 2024
Response from Sarah on 13 May 2024
Thank you for your rating, Marleny. Should your travels bring you back to Austin, we would hope to welcome you again!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sarah on 13 May 2024
Thank you for your rating, Jeffrey. We hope to welcome again soon!

8/10 Good

Salon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy with construction going during stay.
Stayed 3 nights in Mar 2024
Response from Sarah on 11 May 2024
Thank you for your honest review, Salon. We hope to welcome you again in the future once construction subsides!

10/10 Excellent

Johannes

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Connor on 9 May 2024
Thank you for the perfect score!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2024
Response from Connor on 6 May 2024
Thank you for the perfect score!

8/10 Good

james, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv would not stay connected to wifi. Loud music from bar even on 14th floor. Great food and service.
Stayed 2 nights in May 2024
Response from Crystal on 7 May 2024
Hello James,Thank you for choosing the Hotel Van Zandt as your Austin destination and for responding to our guest survey.On behalf of the hotel team, I wanted to extend our apologies for the issues you experienced during your stay.Since your visit, our Engineering team has worked to ensure proper functionality of our TVs. As much of our hotel team places an emphasis on guest experience, we understand how important entertainment in your room is when traveling!It is good to hear that the food service was great!Should your travels lead you back to the Hotel Van Zandt, we would be honored to have the opportunity to showcase a seamless experience.If our team may be of service at any time in your future visits, please feel free to reach out.Kind Regards,

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Connor on 6 May 2024
Thank you for the perfect score!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the construction fool you! The hotel was quiet and accessible to all the downtown attractions. I would recommend this hotel to everyone!
Stayed 1 night in Apr 2024
Response from Sarah on 4 May 2024
Thank you for your feedback, Tina! It is music to our ears, you enjoyed your stay! We appreciate your kind words, and hope to welcome you again!

10/10 Excellent

Chantell Ann

Travelled with family
Had a great time. Hotel and staff was great!!
Stayed 3 nights in Apr 2024
Response from Sarah on 3 May 2024
Thank you for your feedback, Chantell Ann! It is music to our ears, you enjoyed your stay! We hope to welcome you again, should your travels return you to Austin.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Sarah on 3 May 2024
Thank you for your feedback, Valerie! It is music to our ears, you enjoyed our location! We hope to welcome you again, should your travels return you to Austin.

10/10 Excellent

Danilo

Travelled with family
Liked: Amenities
Friendly staff Overpriced valet parking Overall great
Stayed 2 nights in Apr 2024
Response from Shelby, Front Desk Supervisor on 30 Apr 2024
Hi, Danilo! Thank you for your 5 star review! We are beyond happy to hear you had such a great stay with us, and that you got the most of your Van Zandt experience!I will pass your feedback to the appropriate management teams. We hope to welcome you back in the future should your travels return you to Austin!

10/10 Excellent

Daisy

Stayed 1 night in Apr 2024
Response from Crystal on 16 May 2024
Dear Daisy,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right at Rainey street. Music, and food.
Stayed 3 nights in Apr 2024
Response from Crystal on 23 Apr 2024
Dear Christian,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Jon, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs some renovation in the rooms. Better lighter and cleaner bathrooms!
Stayed 3 nights in Apr 2024
Response from Sarah on 24 Apr 2024
Thank you for your review, Jon! Stay tuned as the property will be going through a rebranding this year, including renovations for the rooms and bathrooms. We hope to welcome you again to see our new look!

6/10 Okay

Omar

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Not staying here
Stayed 4 nights in Apr 2024
Response from Sarah on 22 Apr 2024
Thank you for choosing to stay with us at Hotel Van Zandt, Omar. We'd love the opportunity to speak with you further regarding any concerns from your stay. Kindly give us a call directly at the Hotel and ask to speak to a MOD. We hope to welcome you again, for a second chance!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Crystal on 17 Apr 2024
Dear Joe,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Daniel, McAllen

Stayed 2 nights in Apr 2024
Response from Sarah on 4 May 2024
Thank you for your feedback, Daniel! We hope to welcome you again, should your travels return you to Austin.

10/10 Excellent

Canan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. great service highly recommend. very stylish
Stayed 2 nights in Apr 2024
Response from Crystal on 15 Apr 2024
Dear Canan,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Erin

Stayed 3 nights in Apr 2024
Response from Sarah on 3 May 2024
Thank you for your feedback, Erin! We hope to welcome you again, should your travels return you to Austin.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Apr 2024
Response from Sarah on 11 Apr 2024
Thank you for your review, Laurence! We hope to welcome you again!

8/10 Good

Louise

Stayed 2 nights in Apr 2024
Response from Sarah on 1 May 2024
Thank you for your review, Louise! We hope to welcome you again to enhance your next stays experience!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, lovely and comfortable property. Perfect location to explore Austin
Stayed 1 night in Apr 2024
Response from Crystal on 8 Apr 2024
Thank you for your review, Susan! It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

8/10 Good

kamira dalaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be one of my favorite places when I could view the lake from my room. Unfortunately due to all of the construction and new buildings, you can no longer do that.
Stayed 1 night in Mar 2024
Response from Sarah on 6 Apr 2024
Kamira, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing a comfortable of a stay as possible for our guest. We appreciate your forthrightness and your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back, should your travels return you to Austin!

10/10 Excellent

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great food.
Stayed 3 nights in Jan 2024
Response from Sarah on 4 Apr 2024
Thank you for your review, Dominique. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Melissa. We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Me'Shala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!
Stayed 2 nights in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Me'Shala. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property! Everything exceeded my expectations.
Stayed 1 night in Mar 2024
Response from Sarah on 3 Apr 2024
Thank you for your review, Brandon. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Crystal on 15 Apr 2024
Dear James,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 Excellent

Kimberly

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Connor on 27 Mar 2024
Thank you for the perfect score!

10/10 Excellent

Lorionne

Stayed 3 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for the 5 star rating, Lorionne. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

elizabette

Liked: Cleanliness, staff & service, property conditions & facilities
The aesthetics of this property is absolutely gorgeous. Rooms were absolutely fabulous and service was impeccable.
Stayed 1 night in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your lovely review, Elizabette. It is music to our ears to hear how much you loved the property and our service! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is by far my favorite hotel to visit in Austin. The staff is always friendly and accomodating. The rooms are beautiful and the beds are so comfortable. I always find myself wishing that I had booked just one more night when checking out. The only downside that I can think of is all of the construction in the area. It can sometimes be a pain getting to the property, especially when there is an event in town.
Stayed 2 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your sweet review, Joyce. It truly is music to our ears to hear much you enjoy the property and our team members. Your feedback will be shared with our staff for encouragement! We hope to welcome you even more when construction is complete.

10/10 Excellent

gerald

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for the 5 star rating, Gerald. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
During SXSW it’s definitely not quiet. But they provide a white noise machine and ear plugs.
Stayed 3 nights in Mar 2024
Response from Sarah on 22 Mar 2024
Thank you for your honest feedback, Timothy. We appreciate your patience considering our surrounding areas, and are happy to know you were able to enjoy your stay! We look forward to welcoming you again, should your travels return you to Austin.

8/10 Good

John, Gilbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire area is under construction so I would wait for a year before staying there…
Stayed 2 nights in Mar 2024
Response from Crystal on 10 Mar 2024
John, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

10/10 Excellent

Elvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff!
Stayed 2 nights in Mar 2024
Response from Crystal on 9 Mar 2024
Dear Elvin, Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! We look forward to welcoming you again in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Mar 2024
Response from Shelby on 6 Mar 2024
Thank you for the 5 star rating, Andrew! We truly value your feedback, and are so happy to hear you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 Excellent

Cassaundra, Van Alstyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for music, dining or having drinks. It’s has a unique feel to it. Very eclectic!!! We’ll definitely return!!
Stayed 1 night in Mar 2024
Response from Shelby on 6 Mar 2024
Thank you so much, Cassaundra for this review! We are beyond happy to hear of your experience at Hotel Van Zandt, and we look forward to welcoming you back in the future!

8/10 Good

Kim, Miami

Stayed 1 night in Mar 2024
Response from HVZ Front Desk on 27 Mar 2024
Thank you for your review!

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Sarah on 25 Mar 2024
Thank you for the 5 out of 5 rating, David. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Crystal on 28 Feb 2024
Dear John,Thank you for your kind review. It is sweet, sweet music to our ears! We look forward to welcoming you again!Kindest regards

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff, comfy beds and pillows and stylish surroundings. Loved our stay. Thoughtful touches in the room including white noise machine which helped with live music from Rainey Street establishments. We slept great! Enjoyed great breakfast at Geraldine’s and another one at the cafe in the lobby. Loved walking down to the river path in the mornings too. We will be back!
Stayed 2 nights in Feb 2024
Response from Crystal on 28 Feb 2024
Dear Heather,Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! Your experience has been shared with the management team and will pass on your positive notes. We look forward to welcoming you again in the future!Kindest regards,

8/10 Good

kaylin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just wish I new about the valet price
Stayed 1 night in Feb 2024
Response from Crystal on 21 Feb 2024
Kaylin, Thank you for taking the time to provide us with specific details. While we understand you your expectations were not met, we truly appreciated your business and your honest review. We do our best to be fully transparent about our fees by having them notated on our website, under the FAQs. It is our sincerest apologies that we did not meet up to the highest standards we normally strive for. We take your concerns seriously and will forward your feedback of concerns to the appropriate management teams. We will look to take the information to hopefully enhance the experience in the future. Should your travels return you to Austin, please give us a call directly to relieve any concerns for a second chance. Have a wonderful day!

10/10 Excellent

Alecia

Fabulous
Stayed 1 night in Jan 2024
Response from Alexandra on 18 Feb 2024
Alecia, we hear you loud and clear! Thank you for adding us to your playlist. Until next time, we will keep the music on for you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Hotel, Unfortunately it is surrounded by 5 big construction projects with all the noise and dust. Not the Hotels fault!
Stayed 1 night in Feb 2024
Response from Alexandra on 17 Feb 2024
David, we are happy to hear you loved the hotel! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

10/10 Excellent

Jake

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sarah on 11 Feb 2024
Thank you for your kind rating, Jake! Until next time, we'll keep the music on for you!

2/10 Terrible

Jaime, Issaquah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Being charged double my going rate without explanation.
Stayed 2 nights in Feb 2024
Response from Connor on 5 Feb 2024
Hi Jaime,Thank you first and foremost for choosing to stay with us at Hotel Van Zandt. We'd love the opportunity to speak with you further regarding your concerns. Kindly call us directly at the Hotel and ask to speak to a MOD and we'll be happy to assist you.