Exterior

Reviews of Best Western Hotel Wiesbaden

3 out of 5
Best Western Hotel Wiesbaden
Mainzer Str. 74, Wiesbaden, HE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 319 reviews" "
Rating 8 - Good. 97 out of 319 reviews" "
Rating 6 - Okay. 10 out of 319 reviews" "
Rating 4 - Poor. 3 out of 319 reviews" "
Rating 2 - Terrible. 1 out of 319 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dee

Travelled with family
Liked: Amenities
The beds were comfortable. Water pressure perfect and the breakfast was the most amazing complimentary breakfast I have ever seen! A really great find!
Stayed 1 night in Apr 2024

8/10 Good

Derek

Stayed 9 nights in Mar 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and nice
Stayed 1 night in Jan 2024
Response from Best Western Team Wiesbaden on 16 Feb 2024
Thank you very much for the review

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Best Western Team Wiesbaden on 23 Nov 2023
Lieber David, vielen Dank für Ihre Bewertung!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2023
Response from Best Western Team Wiesbaden on 6 Nov 2023
Dear Robert, Thank you for the review!Until next time in Wiesbaden!

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to due to proximity of train station. Excellent breakfast !!! Comfortable bar area. Tv stations very limited. Rooms could have more Ports for charging of electronic devices. Short but very sweet stay.
Stayed 2 nights in Oct 2023
Response from Best Western Team Wiesbaden on 6 Nov 2023
Dear Sharon, thank you for your review! We are glad you enjoyed your stay here with us in our hotel. BEST regards and until next time!

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ihr Best Western Team Wiesbaden on 23 Oct 2023
Vielen Dank für Ihre Bewertung!

10/10 Excellent

Steven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just went there for a quick day away. Hotel was really clean, staff was super nice. We were in walking distance to everything we wanted.
Stayed 1 night in Jul 2023
Response from Your Best Western Hotel Team on 6 Aug 2023
Dear Steven, thank you very much for your review. We love to hear you enjoyed your time here. BEST regards,

10/10 Excellent

Lotte

This will be my new go to hotel in Wiesbaden. Incredibly friendly staff and friendly quick check in. Hotel is spacious and modern. Beautiful breakfast. The only drawback is that the main entrance is very difficult to find on foot despite its relative central location. Easier access through parking garage.
Stayed 3 nights in Jul 2023
Response from Your Best Western Hotel Team on 6 Aug 2023
Dear Lotte, thank you so much for your kind review. We are glad to hear that you enjoyed your stay in our hotel. Love to see you here again on your next trip to Wiesbaden! BEST regards,

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Access to the hotel is a bit difficult.
Stayed 1 night in May 2023
Response from Best Western Team on 1 Jun 2023
Lieber Robert,vielen Dank für Ihre ehrlichen Worte. Wir freuen uns, Sie wieder als Gast begrüßen zu dürfen und wünschen bis dahin alles Gute

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ihr Best Western Team Wiesbaden on 18 Jun 2023
Lieber Anonymous, vielen Dank für Ihre Bewertung!

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff great location great breakfast
Stayed 1 night in Apr 2023
Response from Ihr Best Western Wiesbaden Team on 14 Jun 2023
Thank you very much!

10/10 Excellent

Tessa

Stayed 1 night in May 2023
Response from Ihr Best Western Team Wiesbaden on 18 Jun 2023
Liebe Tessa, vielen Dank für Ihre Bewertung!

10/10 Excellent

Sean

Stayed 1 night in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2023
Response from Best Western Team Wiesbaden on 23 Mar 2023
Lieber Mark, vielen Dank für Ihre Bewertung!

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! Check in was quick and easy. The bedroom and bathroom were very clean, the bed was comfortable. In the morning we got a huge surprise: the breakfast was gigantic! Everything your heart desires was there! I almost missed half of it as it went around the corner. Absolutely amazing!!!
Stayed 1 night in Oct 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Locatoin
Very pleasant and easy to find. Staff helpful and friendly.
Stayed 1 night in Aug 2022
Response from Ihr Best Western Wiesbaden Team on 20 Aug 2022
Thank You very much!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and pleasant hotel
Friendly staff and easy to check in. Helpful with a few questions. Not the best menu if you want to eat dinner at the hotel.
Stayed 1 night in Aug 2022
Response from Ihr Best Western Wiesbaden Team on 11 Aug 2022
We give you thanks!

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, close to train, bus and town centre.
Stayed 1 night in Nov 2021
Response from Ihr Best Western Wiesbaden Team on 28 Nov 2021
Thank You so much!

10/10 Excellent

Emmett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ihr Best Western Wiesbaden Team on 28 Nov 2021
Thankyou!

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you know / find out how to access the lobby of the hotel, it comes out as the perfect stay.
Stayed 1 night in Nov 2021
Response from Ihr Best Western Wiesbaden Team on 28 Nov 2021
Thank you so much!

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Ihr Best Western Team Wiesbaden on 12 Oct 2021
Liebe Evelyne, vielen Dank für Ihre Bewertung und Ihnen alles Gute - bis zum nächsten Mal!

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, nice bar and snacks.
Stayed 1 night in Aug 2021
Response from Ihr Best Western Wiesbaden Team on 15 Sep 2021
Dear Marisa, we are glad you enjoyed your stay with us and look very much forward to welcome you again in Wiesbaden!

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money hotel
Nice hotel conveniently located close to the Main Station.
Stayed 1 night in Dec 2020
Response from Ihr Best Western Wiesbaden Team on 11 Dec 2020
Lieber Kevin, vielen Dank für Ihre tolle Bewertung und das damit verbundene Lob an unser Haus. Es freut uns sehr, dass Sie sich wohlgefühlt haben bei uns. Wir begrüßen Sie jederzeit gerne wieder bei uns und wünschen Ihnen eine besinnliche Adventszeit und viel Gesundheit! Ihr Team Best Western Wiesbaden

10/10 Excellent

Sheybrele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Ihr Best Western Wiesbaden Team on 23 Oct 2020
Lieber Sheybrele, vielen Dank für Ihre Bewertung und das damit verbundene positive Feedback. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten, und begrüßen Sie gerne wieder bei uns.

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Comfortable Bed EVER
Stayed for 2 weeks during the COVID19 shutdowns. The staff treated me like family and went out of their way to see to my health, safety, and comfort.
Stayed 7 nights in Mar 2020

10/10 Excellent

Inaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very silent night. Breakfast in the room due to corona virus
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Ihr Best Western Wiesbaden Team on 13 Oct 2020
Lieber Gast, Danke für tolle 5 von 5 Punkte! BESTe Grüße aus Wiesbaden Das Team Best Western Hotel Wiesbaden

10/10 Excellent

Robert, Hutto, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel atmosphere to be very comfortable and the breakfast among the very best. It was substantial and varied.
Stayed 5 nights in Jan 2020

10/10 Excellent

Shaheen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern clean hotel
Very clean and new hotel rooms The size is great Internet connection is very good Next to the station, so about 20mins in to town helpful staff!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
satisfied with the hotel during our stay for CPhI Worldwide dates
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, decent breakfast, parking garage under the hotel, nice staff. Rooms was a touch small, but just fine for my quick trip.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Brand new place, a bit hard to find the first time. We arrived late and were greeted by friendly staff, brand new hotel, and a well stocked bar open til late. The train station is a stones throw away.
Stayed 1 night in May 2019

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel. Staff were very courteous and helpful. Would recommend it as a place to stay VVery near Wiesbaden Town centre and train station
Stayed 1 night in Sep 2019

10/10 Excellent

E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what you want.
Easy check in, friendly staff, great breakfast, clean and comfy, exactly what you want to experience when you are away from home.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, modern with clean lines city hotel. The rooms were cosy and lovely decorated. The bathroom was clean and efficient. I loved the shower. What would I do differently, let me think, not a thing.
Stayed 1 night in Aug 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the security was great and the frühstuck, Fitnessraum und Parkplatz wahr excellent
Stayed 2 nights in Jun 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
The hotel stay was very nice and the only suggestion I woud have would be to flip the beds. They have a slight bow where previous customers have slept.
Stayed 3 nights in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Clean and modern hotel. Room clean and spacious and thereakfast was superb. Good location for public transport or a 20 min walk into centre.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

HAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2018