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Rating 10 - Excellent. 978 out of 2040 reviews" "
10 - Excellent
978
Rating 8 - Good. 664 out of 2040 reviews" "
8 - Good
664
Rating 6 - Okay. 226 out of 2040 reviews" "
6 - Okay
226
Rating 4 - Poor. 93 out of 2040 reviews" "
4 - Poor
93
Rating 2 - Terrible. 79 out of 2040 reviews" "
2 - Terrible
79
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Kuan
Travelled with family
15 May 2024
Liked: Cleanliness, staff & service, amenities
I like the cleanness of this property but the breakfast selection seems very few.
If you book through expedia, they still make you put down a $150 security deposit just in case you damage anything. My boyfriend and I took pictures of the room as soon as we got up there of any previous damage and told the service desk just to make sure we didn’t get charged. I haven’t gotten my deposit back yet but they said I should get it back soon. We had the Napoleon suit with the jacuzzi tub and it was super nice.
I still haven’t received my deposit back for my stay.
Jonathan
Stayed 7 nights in Apr 2024
Response from Monte Carlo Team on 10 May 2024
Thank you Jonathan. The per-authorization on your credit card will take 7 to 10 days to disappear for credit cards from outside Canada. Please wait for few more days and let us know.
Breakfast is not great . Don’t use the wending machine it hold more funds . Not the amount display in the vending machine . Breakfast is not great
CHANDRASEKAR
Stayed 1 night in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you for your patronage and feedback. We will follow up with your concerns.
4/10 Poor
Richard
9 May 2024
Liked: Staff & service
Richard
Stayed 2 nights in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you
2/10 Terrible
Bonnie
9 May 2024
Brought my 92 year old mother to the hotel to relax. When we got back at around 8, the heat wasn’t working and the maintenance man tried for half an hour to make the air conditioning unit heat. Nothing worked. So now we have a portable heater that is taking over an hour to heat up the room and it’s still not warm. Can’t use the whirlpool tub because it’s not warm enough in the room. Not good at all
Bonnie
Stayed 1 night in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you for your patronage and feedback. We apologies for the inconvenience caused however we did try our best to assist you to enjoy your stay and unfortunately the options offered didn't meet your needs. Also, you were compensated to your satisfaction and we look forward to see you again.
The jacuzzi in the suit was the best part of our stay at this hotel! The breakfast included was okay, the staff were friendly and helpful. Quiet and safe place, we transported everywhere and it was very easy to get around.
everything was good... only thing is the breakfast should start earlier at least by 6.30 lots of people need to get an early start... and a light breakfast is nice.thanks
I liked the prices per night very affordable and for a great space! The queen suite with the jacuzzi and free breakfast was perfect for our anniversary! Staff was very friendly there , we had a great time!!
Jayce
Stayed 2 nights in Apr 2024
Response from Monte Carlo Team on 29 Apr 2024
Thank you Jayce for your patronage and feedback. We greatly appreciate it. Our belated anniversary wishes to you both.
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.
Friendly and professional staff and super clean rooms helped to make our stay enjoyable and relaxing. We will definitely stay again if and when we come back to visit family in the area. Thanks again.
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.