Luxury King Suite with Jetted Tub | Premium bedding, down duvets, in-room safe, individually decorated

Reviews of Monte Carlo Inn & Suites Downtown Markham

3 out of 5
Monte Carlo Inn & Suites Downtown Markham
7255 Warden Ave, Markham, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 978 out of 2040 reviews" "
Rating 8 - Good. 664 out of 2040 reviews" "
Rating 6 - Okay. 226 out of 2040 reviews" "
Rating 4 - Poor. 93 out of 2040 reviews" "
Rating 2 - Terrible. 79 out of 2040 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the cleanness of this property but the breakfast selection seems very few.
Stayed 1 night in May 2024
Response from Monte Carlo Team on 15 May 2024
Thank you Kuan

10/10 Excellent

Christianah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should include eggs, bacon and sausages in their breakfast.
Stayed 1 night in May 2024
Response from Monte Carlo Team on 14 May 2024
Thank you for your feedback

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. No complaints .
Stayed 1 night in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you Jane

6/10 Okay

Junli

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Monte Carlo Team on 14 May 2024
Thank you

10/10 Excellent

SENGAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive service
Stayed 2 nights in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you

10/10 Excellent

Tzu-Lun

Liked: Cleanliness, staff & service, amenities
The room had some old carpet smell but it was too late to switch the room as I already took a nap
Stayed 1 night in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you

10/10 Excellent

rui feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you

8/10 Good

Aurora

Travelled with partner
Liked: Staff & service
If you book through expedia, they still make you put down a $150 security deposit just in case you damage anything. My boyfriend and I took pictures of the room as soon as we got up there of any previous damage and told the service desk just to make sure we didn’t get charged. I haven’t gotten my deposit back yet but they said I should get it back soon. We had the Napoleon suit with the jacuzzi tub and it was super nice.
Stayed 1 night in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you for your patronage and feedback.

8/10 Good

Dazza

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was good, staff were nice
Stayed 1 night in May 2024
Response from Monte Carlo Team on 11 May 2024
Thank you

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Monte Carlo Team on 13 May 2024
Thank you

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness
I still haven’t received my deposit back for my stay.
Stayed 7 nights in Apr 2024
Response from Monte Carlo Team on 10 May 2024
Thank you Jonathan. The per-authorization on your credit card will take 7 to 10 days to disappear for credit cards from outside Canada. Please wait for few more days and let us know.

8/10 Good

CHANDRASEKAR

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast is not great . Don’t use the wending machine it hold more funds . Not the amount display in the vending machine . Breakfast is not great
Stayed 1 night in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you for your patronage and feedback. We will follow up with your concerns.

4/10 Poor

Richard

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you

2/10 Terrible

Bonnie

Brought my 92 year old mother to the hotel to relax. When we got back at around 8, the heat wasn’t working and the maintenance man tried for half an hour to make the air conditioning unit heat. Nothing worked. So now we have a portable heater that is taking over an hour to heat up the room and it’s still not warm. Can’t use the whirlpool tub because it’s not warm enough in the room. Not good at all
Stayed 1 night in May 2024
Response from Monte Carlo Team on 10 May 2024
Thank you for your patronage and feedback. We apologies for the inconvenience caused however we did try our best to assist you to enjoy your stay and unfortunately the options offered didn't meet your needs. Also, you were compensated to your satisfaction and we look forward to see you again.

2/10 Terrible

Deacon

Disliked: Cleanliness, property conditions & facilities
Smelly room
Stayed 1 night in May 2024
Response from Monte Carlo Team on 8 May 2024
Thank you for addressing your concern and our apologies for the inconvenience caused.

10/10 Excellent

Mehetabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing
Stayed 1 night in May 2024
Response from Monte Carlo Team on 8 May 2024
Thank you

10/10 Excellent

Jeff

Liked: Cleanliness
Clean and nice decor
Stayed 2 nights in Feb 2024
Response from Monte Carlo Team on 8 May 2024
Thank you Jeff

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monte Carlo Team on 8 May 2024
Thank you

8/10 Good

Eakaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Monte Carlo Team on 7 May 2024
Thank you

8/10 Good

Sierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi in the suit was the best part of our stay at this hotel! The breakfast included was okay, the staff were friendly and helpful. Quiet and safe place, we transported everywhere and it was very easy to get around.
Stayed 4 nights in Apr 2024

8/10 Good

Raman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Monte Carlo Team on 6 May 2024
Thank you

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very close to all amenities. Close to all major highways.
Stayed 2 nights in May 2024
Response from Monte Carlo Team on 6 May 2024
Thank you Beatrice

10/10 Excellent

Maria Joanna Gay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Monte Carlo Team on 6 May 2024
Thank you Maria Joanna Gay

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Conveniently located near our venue.
Stayed 1 night in May 2024
Response from Monte Carlo Team on 6 May 2024
Thank you Christine

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay again Very friendly staff
Stayed 1 night in May 2024
Response from Monte Carlo Team on 3 May 2024
Thank you Jean for your patronage and feedback.

8/10 Good

Nabeela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good but I think they should have better quality of breakfast there was extra charges for egg.
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 3 May 2024
Thank you for your patronage and feedback.

8/10 Good

Appiah

Travelled with partner
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Apr 2024
Response from Monte Carlo Team on 3 May 2024
Thank you

10/10 Excellent

Xin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King suite tub was amazing
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 3 May 2024
Thank you

10/10 Excellent

david

Stayed 1 night in May 2024

8/10 Good

Robert George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place
Stayed 2 nights in Apr 2024
Response from Monte Carlo Team on 1 May 2024
Thank you

10/10 Excellent

Harmanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 6 May 2024
Thank you Harmanpreet

2/10 Terrible

Parminder

Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 2 May 2024
Thank you

10/10 Excellent

rui feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 7 May 2024
Thank you

10/10 Excellent

prayatna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there was a great experience. Loved the service. Definitely recommended.
Stayed 2 nights in Apr 2024
Response from Monte Carlo Team on 30 Apr 2024
Thank you for your patronage and feedback.

10/10 Excellent

Jenichan

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 1 May 2024
Thank you

8/10 Good

karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good... only thing is the breakfast should start earlier at least by 6.30 lots of people need to get an early start... and a light breakfast is nice.thanks
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 30 Apr 2024
Thank you Karla for your patronage and feedback.

10/10 Excellent

Fangrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 1 May 2024
Thank you

10/10 Excellent

Marco, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 6 May 2024
Thank you Marco

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 30 Apr 2024
Thank you

10/10 Excellent

Jayce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the prices per night very affordable and for a great space! The queen suite with the jacuzzi and free breakfast was perfect for our anniversary! Staff was very friendly there , we had a great time!!
Stayed 2 nights in Apr 2024
Response from Monte Carlo Team on 29 Apr 2024
Thank you Jayce for your patronage and feedback. We greatly appreciate it. Our belated anniversary wishes to you both.

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julienne on 30 Apr 2024
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Great service and value.
Stayed 2 nights in Mar 2024
Response from Monte Carlo Team on 28 Apr 2024
Thank you Jeffrey for your patronage and feedback.

8/10 Good

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 28 Apr 2024
Thank you

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff and super clean rooms helped to make our stay enjoyable and relaxing. We will definitely stay again if and when we come back to visit family in the area. Thanks again.
Stayed 3 nights in Apr 2024
Response from Monte Carlo Team on 28 Apr 2024
Thank you Geoff for your patronage and feedback.

10/10 Excellent

Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 27 Apr 2024
Thank you

8/10 Good

Ryan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent rooms. Very loud hotel though
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 26 Apr 2024
Thank you Ryan for your patronage and feedback.

10/10 Excellent

Wrenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Feb 2024
Response from Julienne on 25 Apr 2024
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.

10/10 Excellent

Yingying

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Julienne on 25 Apr 2024
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean and friendly clise to stored
Stayed 1 night in Apr 2024
Response from Julienne on 25 Apr 2024
Dear Valued Guest,Thank you for your review. We are delighted to know you had an enjoyable stay with us.We hope to see you again.Thank you.Best Regards,Monte Carlo Inns.

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Monte Carlo Team on 24 Apr 2024
Thank you