Reception
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Reviews of Sleep Inn Airport

2.5 out of 5
Sleep Inn Airport
1500 N Kiwanis Ave, Sioux Falls, SD

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret, Highlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and attentive. The interior of the building was fine but the external upkeep of the property was not done very well. It looked run down and uncared for.
Stayed 1 night in May 2024

2/10 Terrible

Carrie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very dirty. I'm certain that our room wasn't even cleaned between check-ins. We left and got a room elsewhere. Absolutely would NOT recommend.
Stayed 1 night in May 2024
Response from Hotel Manager on 16 May 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure such incidents do not occur in the future. We understand your disappointment and apologize for any inconvenience caused. We hope to have the opportunity to regain your trust on a future visit.Sincerely, Hotel Manager

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy beds and pillows. Good breakfast options including baked baby potatoes. Good location.
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for taking the time to leave us a review. We're delighted to hear that you found our beds and pillows very comfy and enjoyed our breakfast options, including the baked baby potatoes. We're also glad to know that you appreciated our convenient location. Your feedback is valuable to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Patricia

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the location was convenient. the carpet was very dirty, the shower door was wrong and leaked all over the floor and the fire detector did not have a battery (wires were hanging)
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient. However, we apologize for the cleanliness issues with the carpet, the problem with the shower door, and the fire detector lacking a battery. Your comments are concerning, and we take them seriously. We will address these issues promptly with our team to ensure that such oversights are not repeated. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your perception during a future stay.Sincerely, Hotel Manager

4/10 Poor

Mike

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
A maintenance issue occurred during my stay where water started leaking from the room above. The manager got me a very nice room on the second floor so I was very pleased with that. The main level room was not as nice as second floor
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the maintenance issue you encountered during your stay, but we're glad that our manager was able to provide you with a satisfactory solution by moving you to a nicer room on the second floor. Your feedback regarding the discrepancy in room quality is noted, and we will work to ensure consistency across all our rooms. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel Manager

6/10 Okay

Grace

Liked: Amenities
Disliked: Staff & service
My fiancé and I enjoyed the hottub, and I had a great time swimming in the pool (we got the area all to ourselves). Breakfast was nice- we stayed a Saturday-Sunday morning, and were excited to find biscuits and gravy Sun. morning in the breakfast area! Receptionist was so nice and accommodating; however, housekeeping was a joke. If you want to check in at the scheduled check-in time, that probably won’t happen. Upon check-in (we got here close to 3:30 pm- check-in is at 2pm), there was three other guests in front of us. All of us were told we’d probably have to wait an hour or so before we could get to our rooms because they hadn’t been cleaned yet. We decided to stay an extra night and found housekeeping staff sitting on a bed in one of the rooms watching TV and gossiping. This happened around 1:30 PM, and no rooms had been cleaned yet… Aroud 7:30 PM we went to get supper, and they were still cleaning rooms on the first hall. I’m just saying, if you want a quick and easy check-in, this may not be the greatest destination.
Stayed 1 night in May 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you and your fiancé enjoyed the hot tub and had a great time swimming in the pool, as well as the biscuits and gravy at breakfast. But, we apologize for the inconvenience you experienced during check-in and the delay in housekeeping services. Your comments are concerning, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okay

Phillip

The property was tired, rundown but adequate and average
Stayed 2 nights in May 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that you found the property to be tired and rundown. We strive to provide a comfortable and pleasant experience for all our guests, and we apologize if we fell short of your expectations in this regard. Your comments are valuable, and we will use them to make necessary improvements. We appreciate your patronage and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you had a pleasant experience during your stay with us. If there are any areas where we can further improve to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager

4/10 Poor

Nicole, Richmond

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not what I've come to expect out of a Sleep inn. Sketchy neighborhood and also in desperate need of TLC. Staff is very kind.
Stayed 1 night in May 2024

4/10 Poor

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At first I thought it was a cute little room til I noticed there were stains on the comforter cover and under that the comforter was ripped all around the edges. Not little tears, very large ones. The pillow cases were dirty, the floor was disgusting, next to and behind the mini fridge was a very thick layer of dust, the toilet paper holder was missing one of the things on the wall to hold it, the shower head was filthy, the caulking was almost moldy looking, above the bed a hanging picture was completely missing but the holders were in the wall where it was supposed to be, there were cracks in the walls and to top it off half of the bed was legitimately broken. The “breakfast” is a waffle maker, some cereal, yogurt, biscuits with gravy and toast/pastrys along with coffee, lemonade, OJ and apple juice. The parking lot was full of potholes that were not easy to navigate around. Staff were super nice and friendly though.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,We apologize for the numerous issues you encountered during your stay. Your feedback is deeply concerning, and we take it very seriously. We're sorry that the cleanliness and maintenance of your room did not meet our standards. Please rest assured that we will address these issues promptly with our housekeeping and maintenance teams to ensure such oversights are not repeated. We appreciate your kind words about our staff and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 Okay

Jean, Lower Brule

Business traveller
Liked: Cleanliness, amenities
The type of people that hang around the exterior area made me feel really uncomfortable. I went over to the service station and there was a group of people lurking around, I felt unsafe. I felt like they were going to try and rob me. I did tell the cashier in the store and he went out and told them to leave, some of them did. Others just lurked around both properties. I was very uncomfortable checking into the hotel. The male clerk at the hotel, acted like he was high or something, visiting on the phone the entire time , and actually fell out of his chair. He did this while checking me in. He kept repeating himself over and over. The entire situation left me very uncomfortable. There is no security for the property. The day staff were awesome. The breakfast was good. It’s a good cost effective hotel, other than the lack of security, and a questionable night clerk, and the area around the facility.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for taking the time to leave us a review. We're delighted to hear that you found our beds and pillows very comfy and enjoyed our breakfast options, including the baked baby potatoes. We're also glad to know that you appreciated our convenient location. Your feedback is valuable to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

MICHELLE

Liked: Staff & service
It was clean and staff were friendly and reservations and check in were hassle free. The beds were cheap uncomfortable and the carpet needs replaced (its clearly old) as well as there was red juice (or blood) splattered all over the ceiling. It was not bad, but it wasnt excellent either.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient. However, we apologize for the cleanliness issues with the carpet, the problem with the shower door, and the fire detector lacking a battery. Your comments are concerning, and we take them seriously. We will address these issues promptly with our team to ensure that such oversights are not repeated. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your perception during a future stay.Sincerely, Hotel Manager

6/10 Okay

LaTanya

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback. We strive to provide the best experience for our guests, and we regret that we fell short during your stay. If there are specific areas where we can improve, please let us know. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okay

Latanya

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is right beside a casino/store and there are potholes in the driveway. What I didn’t like I stay on the first floor and it did seem like the old it looked like the regular sleep in as far as the comforters and what was on the bed, but it was all, I wasn’t sure if I could cut my AC off because I didn’t want to start coming out of somewhere. sometimes when you go through a third-party that your room is trash because normally when I book through my Clarion rewards my room look great. There is a bad disconnect with that do better for your third-party booking
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed a quiet and clean stay with us at a reasonable price. Providing a comfortable and affordable experience for our guests is our priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional! Very nice helpful and welcoming
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you received exceptional service from our staff. Providing a warm and welcoming experience for our guests is our top priority, and we're glad we could exceed your expectations. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Dan

Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your feedback. We're pleased to hear that you enjoyed your stay with us and found our location convenient for your needs. We appreciate your suggestion regarding the breakfast options and will take it into consideration for future improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Good

Carol

Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your review. We're pleased to hear that you had a positive experience during your stay with us. If there are any specific areas where we can improve to make your next visit even better, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness
After reading reviews after i booked the hotel, I was a little nervuous, but all in all it was pretty clean. The beds were comfortable. The only negative is that the refrigerator didnt work. Good thing we had a cooler with ice.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback. We strive to provide the best experience for our guests, and we regret that we fell short during your stay. If there are specific areas where we can improve, please let us know. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this hotel! The pictures are deceiving. It’s clear that they tried to use some paint and wallpaper to disguise this run down hotel. Our check in was fine. We were placed on the 2nd floor. When we got to our room it was TINY. The bathroom toilet seat was up and there was urine on the underside of the seat. On top of the seat was either urine or vomit. The floor in the bathroom was urine stained. The carpet hadn’t been vacuumed. We contacted the front desk and the staff said they would call back to accommodate our request for a new room that was clean. We waited but ended up booking a different hotel and had a much better experience!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience. This is certainly not the standard we strive for, and we apologize for the cleanliness issues you encountered. Your feedback is valuable, and we'll address it with our team to ensure improvements are made. We understand your decision to book elsewhere and regret any inconvenience caused. If you have any further concerns, please feel free to reach out to us directly.Sincerely, Hotel Manager

4/10 Poor

randall

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The phone,heater/ac not working no towels in the pool area and hot tub water was murky
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you had a pleasant experience during your stay with us. If there are any areas where we can further improve to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager

6/10 Okay

Denis

Travelled with family and small children
Liked: Staff & service
Limited breakfast items. Pool was nice and large
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the pool during your stay. We apologize if the breakfast options did not meet your expectations. Your comments are valuable, and we'll take them into consideration as we strive to enhance our guests' experiences. If there are any specific breakfast items you'd like to see added, please let us know. We appreciate your input and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Good

Kim

Liked: Cleanliness, staff & service
It was ok, an older hotel, the room hvac was a bit noisy.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,We apologize for the numerous issues you encountered during your stay. Your feedback is deeply concerning, and we take it very seriously. We're sorry that the cleanliness and maintenance of your room did not meet our standards. Please rest assured that we will address these issues promptly with our housekeeping and maintenance teams to ensure such oversights are not repeated. We appreciate your kind words about our staff and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

Mel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice pool and hot tub area. Very nice breakfast. A little distant from restaurants and shopping.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you enjoyed our pool and hot tub area, as well as the breakfast. We apologize for any inconvenience caused by the distance from restaurants and shopping. Your feedback is valuable, and we will take it into consideration as we strive to enhance our guests' experiences. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Poor

Katie

Disliked: Cleanliness
Quiet but friendly receptionist. I had to ask specific questions on breakfast, pool hours etc. unpacked in our room and then found depends underwear still in the bathroom garbage. Furthermore, my son opened the closet to look for a blanket and the door came off its hinges and hit him in the head and left a good mark.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our receptionist friendly and the atmosphere quiet. But at the same time, we apologize for the oversight in cleanliness and the incident with the closet door. This is certainly not the experience we want for our guests. Please rest assured that we will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
great value property... good breakfast, rooms had fridge, microwave and cable of some sort, and far lower price than others.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your review. We're delighted to hear that you found our property to be a great value and enjoyed the breakfast offerings and room amenities. Providing excellent value for our guests is important to us, and we're pleased that we could meet your expectations in this regard. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

4/10 Poor

Petra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was in need of repair badly. Furniture was in poor condition, toilot dispenser was broken, carpets buckling and picture missing off the wall even though the hooks were still there. WIFI was non existant. The only positive was that the bed was comfortable. We will not be staying there ever again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,We apologize for the disappointing experience you had during your stay. Your feedback regarding the condition of the room is concerning, and we regret that we did not meet your expectations. Please know that we take such feedback seriously and will address these issues promptly with our maintenance team to ensure improvements are made. We understand your decision not to return and apologize for any inconvenience caused. If there's anything else we can do to assist you, please feel free to reach out.Sincerely, Hotel Manager

6/10 Okay

Jennifer, Summerset

Travelled with family and small children
The hotel was fine but the area of the hotel entrance was not great especially when traveling alone with my young daughter.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your feedback. We apologize for any discomfort you experienced in the area around our hotel entrance. Your safety is paramount to us, and we'll take steps to address any concerns. If there's anything else we can do to improve your experience, please don't hesitate to reach out. We appreciate your input and hope to welcome you back in the future.Sincerely, Hotel Manager

4/10 Poor

Scott, Greensboro

Disliked: Cleanliness
The airport sounds were bad
Stayed 3 nights in Mar 2024

10/10 Excellent

Leah, Marshall

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I really have to complain about is that the coffee pot was not cleaned correctly. There were coffee pods in the back of the coffee pot where where you put the water
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew, Minneapolis

Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast, clean place
Stayed 1 night in Feb 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

charles

Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your review. We're glad to hear that you had a positive experience during your stay with us. If there are any areas where we can improve to make your next visit even better, please let us know. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager

10/10 Excellent

Betsy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Danny Sanford Center. Clean, easy parking, next to a big gas station. Will return in a few months
Stayed 1 night in Jan 2024

4/10 Poor

Kenneth

Stayed 2 nights in Feb 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your feedback. We apologize if your experience did not meet your expectations. If there are specific areas where we can improve, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub had a green color to the water.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
I'm very pleased with my experience at Sleep Inn. The hotel was located at a convenient location. It was a short drive from the airport and located close to the bus station. Thanks again Sleep Inn.
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Staff was welcoming!
Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the various amenities. The breakfast was very good with lots of offerings. The gym, pool, and hot tub. The cleanliness of the room. The lotion was all gone from the little packet but I figure the one who used it up needed it more than me. ;) Overall, I enjoyed my stay very much. The pillows were plenty and very comfy. It was the middle of the night before I remembered that I was the one who needed to set the temperature in the room but that was on me. It warmed right up once I did, lol. Thank you for a very nice stay!!
Stayed 1 night in Feb 2024

6/10 Okay

Ruth

Travelled with family
Disliked: Property conditions & facilities
Paper thin walls, heard noise in room all night.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Disappointed in the cleanliness of the room. The carpet was dirty, bathroom floor and shower had not been cleaned. My husband did a quick wipedown before using the toilet.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Cokd and stinky
Sioux Falls stunk like wet dog food from the meat packing plant. It was winter. The window was open when I got to my room. That meant it was 31 degrees in there and smelled like wet dog food.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is as extremely run down the room smelled so musty, the area was scary and the front desk staff was never at the front desk
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not a Good Stay
Was unfortunately not a good stay. The room while being repainted was still run down, beds old and uncomfortable. Odd sliding pocket door on bathroom that made it impossible not to wake everyone when you used it. hot tub jets broken, out of coffee and the state of the breakfast room made me turn around without grabbing anything. There was 6 inches of packed snow around the property due to not plowing when there was none anywhere welse on the attached business lots.
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I called ahead to see if the hot tub was operational, staff said yes. Room was booked. Upon arrival staff said to not touch the newly painted walls. The problem was there was a crew in the process of painting the main hallway. It was quite a mess. It would have been nice to know ahead of time that they were painting. The crew was done @7:00 pm and had everything cleaned up. It was just disappointing to have not been told when I was on the phone with the staff member the day before arrival. Otherwise, most likely 4.5 stars.
Stayed 1 night in Jan 2024

8/10 Good

Crystal

Stayed 1 night in Jan 2024

10/10 Excellent

Catherine

Stayed 1 night in Jan 2024
Response from Hotel Manager on 13 May 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager