A definite must stay if you’re looking for a charming boutique hotel in Manhattan within walking distance to just about everything with the subway and bus station nearby. The hotel even offered a car service to the airport which we had to pay for but I found a nice touch so we didn’t have the headache of having to call an Uber. It was a nice luxury vehicle too. The staff is very friendly, accommodating and professional from the daily room service staff, maintenance crew, front desk personnel, doorman, to management; everyone was courteous and made us feel welcomed every day of our stay with a friendly hello and good bye as we entered and exited the property. I can’t wait until their rooftop lounge is opened in May. I will be back just to enjoy that. It’s perfectly located near time square, broadway…..everything is close, that is one of the best parts about Kimpton Hotel Theta. My family accompanied me and it also turned out to be a great family hotel. I only gave the surroundings around the hotel four stars because of the occasional NYC squalor and disheartening increase in homelessness and vagrants. However, once you step into the hotel, you are transported into a totally different experience. Also, the television same to lag. I’m not sure it was the internet or because they were doing work to improve the experience. Just look out for that. There was complimentary tea and coffee from 7 to 9 with various continental breakfast options for purchase which was a nice touch.