Staff was fairly clueless. Our flight was delayed by 2 hours and when we got there, they had given the room we already paid for to someone else so they gave us a room across the street that was the size of a closet, and said it was the same price so no discount or refund. We asked about breakfast in the morning and they said to just come down and tell the kitchen staff what we wanted and the kitchen staff sent us back to the person that told us that to get a voucher. I would never recommend this place and will never stay there again.