Dear Jack thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

Dear Richard thanks for the review, we really appreciate it. Sorry for the inconvenience may had caused because of the POD gate. Hope to welcome you back in near future,kind regards

Dear Anissa, thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

Dear Joan,Thank you for your feedback. We are pleased to hear that you found Thistle Heathrow Terminal 5 to be a convenient choice for stop gap before boarding your flight.If there are any specific areas where we can improve and make your next visit even more enjoyable, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Giulia

Dear Peter,Thank you for your feedback. We're delighted to hear that you had a great experience during your stay at Thistle Heathrow Terminal 5.Your comments regarding the need for updates have been duly noted, and we continuously strive to enhance our facilities to better serve our guests. We appreciate your understanding and patience in this regard.Should you have any further feedback or if there's anything specific you'd like to share about your stay, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Giulia

Dear Milena,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Thistle Heathrow Terminal 5.It's fantastic to know that you found our hotel convenient, with easy transportation to and from Terminal 5. We take pride in providing friendly and helpful service, and I'm thrilled to hear that our team made a positive impression on you. Additionally, we're pleased that you found your room cozy and clean, ensuring a comfortable stay.We truly appreciate your kind words and your decision to book with us again in the future. We look forward to welcoming you back and ensuring another enjoyable stay when you're back in town.Kind regards,Giulia

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Dear Margot thanks for leaving the feedback, we really appreciate it, Its our guests valued feedback which give us opportunity to improve our service. We hope to welcome you back soon.kind regards

Dear Bruce, Thanks for taking the time to leave the feedback, we really appreciate it and hope to welcome you back, kind regards

Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport.Unfortunately, the hotel does not have a lift, we do endeavour to provide assistance and/or allocate ground floor rooms but I apologise that this did not happen during your visit. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your review, we are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport. we are delighted to hear that you found the team friendly. Your feedback with regards to decor is of utmost importance to us, and I want to assure you that we take it very seriously. We appreciate your patronage and hope to welcome you back in the future.

hank you for your review, I'm sorry to hear that your experience at the hotel fell short of your expectations. Your feedback can be valuable in helping the hotel address any shortcomings and enhance the experience for future guests. Your comfort and satisfaction are important to us, and we appreciate your understanding.

Dear John,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our location convenient and our prices reasonable during your stay at Thistle London Heathrow Terminal 5. Situated near Heathrow Airport, we strive to provide our guests with easy access to their travel destinations while offering competitive rates. It's wonderful to know that our location and pricing met your needs and expectations. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,GiuliaGuest Relations Team Member

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Dear Clare,Thank you for your feedback. I apologise for the inconvenience this experience has caused you, we will have a look into this matter and we'll try to sort it out as soon as we can for you. Once again I apologise for this matter and I hope to welcome you again in the future. Kind regards,

Dear Ruth,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We greatly look forward to welcoming you back in the not too distant future.Kind regards,Kelly Palacios

Dear Stephen,Thank you so much for your kind words regarding your recent stay with us at Thistle London Heathrow T5. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us and enjoyed watching the planes from our restaurant. We greatly look forward to welcoming you back in the not too distant future.Kind regards,Kelly Palacios

Dear Leslie,Thank you for your feedback regarding your recent stay with us at Thistle London Heathrow T5. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you for pointing out the issues you faced during your stay. We regret not meeting your want and needs with your room and I can assure you that we are working hard to improve the standard of the rooms and its facilities.Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London.Kind regards,Kelly Palacios

Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Dear Meka Thank you for your feedback . We are glad you found the location of the hotel convenient for easy transport to the Airport. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

Dear Havah Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.

Dear Lizbeth. Thanks for staying with us. We appreciate your feedback! kind regards

Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards,Guest Relations Team Member.

Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Transportation services to T5*The public TFL bus starting at 03:51am just on the main road outside the hotel, 1.75 per person (timetable available at reception). The bus journey is approximately 10-15min.*The Pod (electrical, driverless car) which starts at 04am and runs every minute. The price is 8.00pp/ each way, payable at the hotel reception desk.*Taxi. The price starts from 25.00 and can be booked at reception.Transportation services to T2&3&4*Taxi.Transportation services from T5 to the hotel*The public TFL bus from Bus stand No.6 and stops at the main road outside the hotel. The price is 1.75pp/each way. The bus journey is approximately 10-15min.*The Pod (electrical, driverless car) which starts at 04am and runs every minute. The price is 8.00pp/ each way, payable at the hotel reception desk.*Taxi.Transport options from Heathrow T2&3*Taxi.

Thank you for your review, We are working hard to improve the standard of the rooms and the facilities. Your feedback is of utmost importance to us, and I want to assure you that we take it very seriously. We do hope to welcome you back to the hotel again in the future to demonstrate better experience.Kind regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Thank you for your review, I sincerely apologize for the unfortunate experience you had during your recent stay at our hotel, Your feedback is of utmost importance to us, and we want to assure you that we take it very seriously. We do hope to welcome you back to the hotel again in the future Kind regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We are glad to hear that you found the location of the hotel convenient for easy transport to the airport. We always strive to deliver the best experience to our guests and It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport . We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport via the Pod. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We are working hard to improve the standard of the rooms, facilities and service. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

Dear John Thank you for taking the time to share your experience. We take all feedback seriously, and we appreciate your honest feedback,

Dear Tracy Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Dear Radhika ,Thank you for taking the time to leave the review, we really appreciate it and looking forward to welcome you backkind regards

Dear Yan Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future

Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards

Dear Nick Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future

Thank you for the feedback We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future. Kind Regards

Thank you for the feedback We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future. Kind Regards