Very conveniently close to tube stations & bus stops including Big Bus hop-on-hop-off... a short walk to Kensington Palace! Nice quiet area. Very nice staff! Breakfast was very good even though it was the same foods every. I am a 1-cup-of-coffee-a-day type of person, so I asked one of the ladies on our first morning, that I only need a cup instead of a whole pot that they give each table, and for the next 7 mornings, they had my coffee ready before I ask for it! So very nice! Our room was always kept so clean; it was small but we were out all day so it didn’t bother us.. my child stayed in a hotel that was over £250/ night and his room wasn’t much bigger than ours. There’s no air conditioning but it wasn’t bad coz we left the window open and had the fan going. This is also common in London. We did have a leak in the shower, reported it, got fixed, but started again. We did find a way to keep it from leaking.