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Reviews of The Lindsay

3 out of 5
The Lindsay
8A & 8B, Lindsay Street, Opp. New Market, Kolkata, West Bengal

Reviews

6.0
Rating 10 - Excellent. 7 out of 66 reviews" "
Rating 8 - Good. 20 out of 66 reviews" "
Rating 6 - Okay. 19 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 14 out of 66 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

9.0/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tenzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on location, hardworking and friendly staff & overall an excellent stay & experience ! Thank you to all the staff from Manager, Receptionist, housekeeping to the Guards for their service in making it a memorable holiday experience !
Stayed 3 nights in Jan 2024

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Meh...
We were given a different room than what we paid for. After complaining to Hotels.com they called and offered to show us the correct room. Hallways are dirty, linen not the nicest, towels stained. Very little hot water but typical for India. Probably a nice hotel in the day. Great location across from the New Market. Cleaning staff and front door staff were excellent and very helpful. Rooftop bar/restaurant was very nice.
Stayed 4 nights in Dec 2023

2/10 Terrible

Azmal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Horrific Experience
It was simply a horrible experience staying in Lindsay. I will never stay there again nor i will recommend someone. Support staffs were good and cordial. Even plates were using during breakfast , were so old no can imagine unless you experience thru it. Furniture were all broken down. Amenities were good.
Stayed 4 nights in Mar 2023

2/10 Terrible

RAJIV

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad hotel
A bad experience. Service was rude and unhelpful. Room was much smaller than the photos showed. Very noisy part of town - not recommended at all for guests looking for a relaxed holiday. When we said that we would move out, the hotel refused to give any refund - we lost 11 days of paid stay. Maybe okay for somebody on a business trip in that area - book only for one day first and then see how it goes.
Stayed 11 nights in Dec 2022

10/10 Excellent

ET YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Navonil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room description is not what you get (Misleading)
I think there is a kind of scam going on - real (1) to (5) below - this is based on my experience. (1) The description and photos are not the room that is given to you. When you say it to the receptionist, they argue and blame it on the platform (HOTELS.COM), However, I think Hotels.com cannot be blamed (based on my experience in several countries); (2) The receptionist will call the hotel manager to show that they are trying to help the customer, but it is a charade. The manager will say, you can let the customer go by entering "no show". Obviously, this means you will lose some money as they flag you as "no show" - your card details are already with Hotels.com (this is the reason that I stayed in the hotel, rather than walkout); (3) After manager disconnects, an additional choice is offered - pay 35-40% for the room you thought you booked (i.e., same description and the one you see in the photo). It appears that Lindsay has one Junior Suite (INR5,500+ GST). With that room rate, you could get a better room at a different hotel. A hotel that is is clean and not dated (with Lindsay, the theme of the hotel is nostalgia, but one may have both nostalgia and the clean rooms and facilities). (4) I understood this to be a scam, since the receptionist asked me to check the room "repeatedly" before paying, First I thought he was being polite, but then it occurred to me that this is happening regularly (i.e., misleading customers) and they anyway know at that point guest cannot leave
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for central Kolkata tourist attractions. Very easy to walk to lots. Some great places for food right by the hotel too.
Stayed 4 nights in Jan 2020

4/10 Poor

JACOB

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are very old. AC is also not working properly
Stayed 2 nights in Sep 2019

2/10 Terrible

zeenat

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

8/10 Good

Nithiyanandam

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com should not represent such worst hotel
The room was booked for 2 adults and paid accordingly, where my friend was local citizen who was supposed to stay with me. But they didn’t allow my friend to stay with me. So, I’ve checked out at midnight at booked another hotel through booking.com. It was a waste of money for me. Hotels.com should investigate this issue and should not harass any guest in future. We are paying for comfort, not to waste our money.
Stayed 1 night in May 2019

8/10 Good

SAMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindsay
It is a very conveniently located property with an average decore and ambiance- the staff is very helpful. Food is below avarage
Stayed 3 nights in Mar 2019

6/10 Okay

Neil

Liked: Cleanliness
Disliked: Staff & service
Standards are Slipping
1st stayed here in 2016 and as I liked it then, I would stay here again in 2018. What a regret. No smiles, no nice customer service and I even had the restaurant manager yell at me. Lobby staff dont know whats going on. The hotel is getting old and tired and could so with a face lift. Bed was as hard as nails. Glad I was only there for 1 night.
Stayed 1 night in Nov 2018

6/10 Okay

sami

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

MD JAWADUL H

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

MD AKRAM, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time starting was very good
This was our second time starting here. This time the check in was lightning fast. Tom was good and clean. Amenities were educate. Breakfast was good. And New market, Hogg Market, bazar Kolkata, treasure island, sim mall is near
Stayed 2 nights in Sep 2018
Response from manager on 11 Sep 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I am delighted that you had a comfortable stay with us and enjoyed our services. We continually try to do our very best for all of our guests. We look forward to welcoming you back soon and create many more enriching at The Lindsay experiences for you. Regards, The Lindsay Kolkata

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2018
Response from manager on 6 Aug 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I am delighted that you had a comfortable stay with us and enjoyed our services. We continually try to do our very best for all of our guests. We look forward to welcoming you back soon and create many more enriching at The Lindsay experiences for you. Regards, The Lindsay Kolkata

4/10 Poor

MD AKRAM, Bangladesh

Disliked: Staff & service, property conditions & facilities, room comfort
Below the specs mentioned in website
I've booked for Deluxe Room with king size bed for ourself. I've sent one colleague to them before I arrive to confirm that.They confirmed that to my colleague. But when I reached the, they gave me to single bed. And those beds can't be joined. My 2 years old daughter slept in the middle without comfort. Next day they have us double bed. Toilet amenities were not adequate. In breakfast they don't offer only egg! Their only positive thing is their location.
Stayed 2 nights in Jun 2018
Response from manager on 26 Jun 2018
Dear Guest, Greetings from The Lindsay Kolkata!!!! Thank you very much for choosing to stay at our Hotel, also thank you for reviewing us. We, at The Lindsay Kolkata always trying to do our level best to satisfy each and every guests staying with us. We Appreciate good comments, suggestions, recommendation from your side as well as We regret for inconvenience you faced, we will trying hard that it will not repeated again to any of our guest. It was indeed a pleasure to have you stay with us and we look forward to welcoming you again. Have a nice day. Regards, The Lindsay Kolkata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and well maintained room, in a very central Kolkata location. Nice rooftop restaurant. Free breakfast buffet is a plus.
Stayed 4 nights in Apr 2018
Response from manager on 8 May 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Have a nice day. Regards, The Lindsay Kolkata

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VEry bad condition. The location is great
Response from manager on 18 Apr 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! !!!! Thank you very much for choosing to stay at our Hotel, also thank you for reviewing us. We, at The Lindsay Kolkata always trying to do our level best to satisfy each and every guests staying with us. We Appreciate good comments, suggestions, recommendation from your side as well as We regret for inconvenience you faced(if any),we will trying hard that it will not repeated again to any of our guest. It was indeed a pleasure to have you stay with us and we look forward to welcoming you again. Have a nice day. Regards, The Lindsay Kolkata

8/10 Good

mark, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with big room
Value plus in central Calcutta. Tourist area. Lovely big rooms. Very clean and today.
Stayed 1 night in Apr 2018
Response from manager on 20 Apr 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for sharing your experience with us. We are pleased that you were well taken care of during your stay. We welcome you back at any time, and if we can provide anything additional for you, to make your stay more comfortable, please do not hesitate to ask. Our thoughts are with you. Have a nice day. Regards, The Lindsay Kolkata

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel needs new floor coverings throughout. Hot water good. Internet good. Breakfast good. Could improve by providing/finding taxi drivers who are not crooks (rare in Calcutta).
Stayed 5 nights in Feb 2018
Response from The Lindsay on 7 Mar 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for sharing your experience with us. We are pleased that you were well taken care of during your stay. We welcome you back at any time, and if we can provide anything additional for you, to make your stay more comfortable, please do not hesitate to ask. Our thoughts are with you. Regards, The Lindsay Kolkata

6/10 Okay

Arun, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of New Market.
I will never book with Expedia.com again. You made an error and put only one person in a double deluxe room. I had to pay for my child almost AU$29 per night in a double bed room. Hotel is OK but the fee charged is not good. Expedia made a mistake and I had to pay extra $29 per night.
Stayed 3 nights in Feb 2018
Response from The Lindsay on 2 Mar 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs, the best way we can. If you're traveling to our area, gain soon, don't hesitate to call us. Have a nice day!! Regards, The Lindsay Kolkata

8/10 Good

Habib

Liked: Property conditions & facilities, room comfort
Good location.. not price worthy....
Pros: The location of this hotel is very good in terms of shopping. Just a narrow street in between hotel and new market. Breakfast is quite good. Rooftop bar & restaurant is also good. Cons: Rooms are pretty small in terms of the amount you are paying for the room. Outside of front gate is always dirty and full of footpath shops. Staffs are quite unfriendly.
Response from The Lindsay on 27 Feb 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I am delighted that you had a comfortable stay with us and enjoyed our services. We continually try to do our very best for all of our guests. We look forward to welcoming you back soon and create many more enriching at The Lindsay experiences for you. Regards, The Lindsay Kolkata

8/10 Good

Verified traveller

Liked: Room comfort
Location iy is inside the market entrance of the h
Stayed 1 night in Feb 2018
Response from manager on 12 Apr 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Face book and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Have a nice day. Regards, The Lindsay Kolkata

8/10 Good

Stephen, Sydney

Liked: Cleanliness, room comfort
Central location
Opposite New Market in the centre of Kolkata but quiet enough. We took a Junior Suite, which was quite spaceous. The hotel is an older style place that has atmosphere. The trade off are rooms that are a bit tired. If you enjoy being in the lively centre this is a good place to stay.
Stayed 4 nights in Jan 2018
Response from The Lindsay on 1 Mar 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for sharing your experience with us. We are pleased that you were well taken care of during your stay. We welcome you back at any time, and if we can provide anything additional for you, to make your stay more comfortable, please do not hesitate to ask. Our thoughts are with you. Regards, The Lindsay Kolkata

8/10 Good

Sudha

Liked: Cleanliness, staff & service, room comfort
lindsay hotel
Excellent helpful and courteous staff. Although entry is not too great as it is off the street the location is good for those who want to explore and see Kolkata with the Indian Muesuem , Park Street , Victoria Memorial very close. Opposite New Market. Useful for shoppers .
Stayed 5 nights in Jan 2018
Response from The Lindsay on 27 Feb 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I am delighted that you had a comfortable stay with us and enjoyed our services. We continually try to do our very best for all of our guests. We look forward to welcoming you back soon and create many more enriching at The Lindsay experiences for you. Regards, The Lindsay Kolkata

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A 3 star Indian Hotel
+'s: 5 min walk from the Indian Museum (A must see!) Nice staff. Appealing rooftop bar/restaurant. Safe. Fast elevator. Basic amenities provided. Bottles water provided in room. Buffet breakfast offered Indian & British options. Tasty fruit & great juices. Coffee machine with options for good coffee, cafe au lait, cappucino. -'s: Be prepared for an electric hot water heater on the wall - takes about 10 mins before you can get hot water. Enough for a quick shower. No shower stall - water drains through the floor. Neither of these are a problem - but don't be surprised!
Stayed 2 nights in Jan 2018
Response from The Lindsay on 1 Mar 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for sharing your experience with us. We are pleased that you were well taken care of during your stay. We welcome you back at any time, and if we can provide anything additional for you, to make your stay more comfortable, please do not hesitate to ask. Our thoughts are with you. Regards, The Lindsay Kolkata

8/10 Good

Farheen

Liked: Property conditions & facilities, room comfort
Mediocre but provided necessary accommodations
The hotel was pricey for what we got. There were homeless people always sleeping outside the hotel and piles of trash/dirt right outside the door. I would expect them to keep their surrounding space clean, at least by the door. The hallways were dusty from not vacuuming and we develeoped severe dust allergies while in Kolkata so this did not help. Overall, the hotel provided all the necessary accommodations (nice rooms, restroom, daily cleaning, etc). The breakfast was terrible and lobby staff inattentive and not pro-active at all.. everyone seemed to be in a daze, not in a hurry to get anything done. I don't think it was worth the $70-$80 per night I paid.
Stayed 3 nights in Dec 2017
Response from The Lindsay on 27 Feb 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you very much for reviewing us.It makes us immensely happy to know that you have had a wonderful stay at our property. We will definitely share your appreciations with our team and it truly motivates us! It was indeed a pleasure to have you stay with us and we look forward to welcoming you again. Regards, The Lindsay Kolkata

2/10 Terrible

Albert, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to New Market
The hotel is close to New Market. The staff don't provide toilet paper unless you ask. Even when the rolls empty they don't replace it when cleaning the room. When cleaning the room they never replaced bed sheets in the 3 weeks i stayed there. Some Confectionery i bought for poor kids on Christmas went missing. Cups that i used weren't cleaned properly. Door pass had to be reactivated every few days. My white socks were very dirty because floor never cleaned. Buffet breakfast was all indian food. They cooked eggs only Christmas day.
Stayed 24 nights in Dec 2017
Response from The Lindsay on 27 Feb 2018
Dear Guest, Greetings From The Lindsay,Kolkata!!! Thank you for taking the time to write your review of our property, your comments are very much valued. I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Thank you again, and we look forward to seeing you on your next trip to The Lindsay, Kolkata. Regards, The Lindsay Kolkata

2/10 Terrible

AJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheated!
Hotel charged me additional occupancy fee even though the price for 1 adult vs. 2 adults + 1 child was the same online. It was a big mistake that cost me an additional 1/2 of my entire hotel bill. They forced me to sign at 11PM on arrival with my family. Since I booked on a busy weekend, there were no alternatives and it was a non-refundable booking. However, I will dispute with hotels.com since the bill doesn't mention and nor is there a policy on additional occupancy fee. Hopefully I can get my money back. If you want to have a traditional Bengali feel of poor quality Indian lifestyle and being cheated, feel free to stay here. If you are more American like me, because save yourself the trouble and go elsewhere or postpone your trip until you find a decent hotel.
Stayed 4 nights in Nov 2017
Response from Manager on 27 Dec 2017
Dear Mr. Jain Greetings from the Lindsay Kolkata!!! It was a pleasure having you staying with us. We had gone through your review and found it was incorrect. You had booked for single occupancy room through expedia.com id no – 946916377 for four nights and paid accordingly. When you arrived in the hotel you were accompanied by three additional person. As per the hotel norms we have charged a very nominal amount for additional three person who are not booked through expedia.com. Let us know which hotel in the world would allow a booking on single occupancy for a room and allow additional three person to stay free. Hence there would be no refund as we have not charged anything extra and you paid exactly for three additional person. You have the right to post review but kindly ensure it is logical and correct. We at the Lindsay always strive to give value for money. Nevertheless we look forward for your next visit at our hotel. Regards, The Lindsay Kolkata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celan & Comfort Stay
The hotel was perfect. Very clean and comfortable. Breakfast not so many choices, but it was good. Surrounding/nearby the hotel was just ok.
Stayed 3 nights in Nov 2017
Response from Manager on 17 Nov 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! First of all, thank you so much for choosing to stay at our Hotel, The Lindsay as we are glad to serve you as one of our valued guest. However, visit our hotel again whenever you plan to visit kolkata and recommend others too to do the same. Have a nice day. Thanks and regards, The Lindsay kOLKATA

2/10 Terrible

Arman

Disliked: Staff & service, property conditions & facilities
Don't stay here!
The only redeeming thing about this hotel is the location. it's right next to newmarket so easy to get around for shopping at the local bazaar. The front desk staff are neither rude nor caring - just indifferent. Couldn't care less what your needs or requests are. Won't even greet you when you arrive. There was construction on the floor directly above us that went on from morning till 9 pm. When brought to the attention of the front desk staff they just casually mentioned they're building rooms upstairs. Rooms are ok and comfortable. The AC didn't quite work in one of them. I could go on about the many many complaints about this establishment. Spare yourselves the headaches. For the same cost you can definitely find better hotels in and around the area.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good except approach
Response from General Manager on 1 Mar 2017
Dear Ashok, Greetings from The Lindsay Kolkata !!! Thank you very much for your feedback. we would definitely expect your next visit in very near future. Have a nice day. Regards The Lindsay Team

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and well positioned hotel.
Had a good stay at the Lindsay. We arrived at the hotel with a taxi booked from the airport by the hotel. All went very smoothly. The guy was outside with a name tag and we found him, no trouble. When we left, the hotel organised a taxi for us with the price set. The room was large and comfortable. The staff were courteous and helpful and i would like to pick out Veer as being particularly helpful and a definite credit to the hotel. When we arrived we had a twin bed room but when we asked for a double room we were immediately upgraded without any issues. The hotel is right opposite an indoor market and just down the road from a large park. We used the metro which is five minutes away. The restaurant in excellent and is used by a lot of people not staying at the hotel. A large number of Europeans and Indians use it as it is recommended. A good example of the well trained staff was when i questioned having ice in my drink - very pleasantly, the waiter invited me to accompany him to the bar where i was shown the water purifier system which put my mind at rest. All in all a very good stay and much credit due to the staff.
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata!!! Thank you very much for taking out valuable time to write a review about our service. We always provide our best hospitality and services for each and every guests. Hope to see you again next time and we will try our best to ensure your next experience. Thanks and Regards The Lindsay Team

6/10 Okay

Raymond

Liked: Cleanliness, room comfort
Centrally Located Budget Hotel
Great budget hotel in central location
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

8/10 Good

Joe, Chittagong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place in crowded shopping area
The room was clean and comfortable. The staff was friendly. Rooftop restobar has excellent food and views. The only thing that would make me hesitate to stay there again in the New Market area itself. Too crowded for me. But no complaint about the hotel.
Response from The Lindsay on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata!!! Thank you very much for taking out valuable time to write a review about our service. We always provide our best hospitality and services for each and every guests.My sincere apologies for the inconvenience caused to you. Hope to see you again next time and we will try our best to ensure your next experience. Thanks and Regards The Lindsay Team

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Updated historic hotel
Brief in-transit stay plus business meeting. Accommodated my late arrival. Room not cleaned to Western standards (e.g. glass table and mirrors)
Response from General Manager on 6 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Thank you.

8/10 Good

Suzanne, Montreal, Canada

Liked: Staff & service, room comfort
Excellent views
There was a mix up in our reservation so we were upgraded for our first of four nights. The room was lovely but I have to say we enjoyed our regular room more as the view was excellent. Suggest that when making reservation to be sure to ask for a room facing market on high floor.
Response from General Manager on 12 Aug 2016
Dear Guest, We feel so much happy every time we get such feedback from our valuable guests. Positive feedback are the key to improve our level of hospitality provided. We are waiting for your next visit with us Thank You

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD
This hotel is right in the heart of New Market. If you like the crown as soon as you step out of the hotel then this is it otherwise find another hotel. I liked it.
Dear Guest, We appreciate your valuable feedback and glad to know that your overall stay was comfortable and nice. We definitely expecting your next visit at The Lindsay, Kolkata. Surely we will serve hospitality at our level best. thank you

2/10 Terrible

Raman, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel never to stay in
Really seedy hotel. The free breakfast was pathetic. Negligible choice ofered. Even the bread had run out. Was woken up at 11.30 PM by loud banging on my door...housekeeping wanted the iron back. Was over billed for room service twice. The Signature was forged on the bill. Hotels.Com should de-list this hotel as it is spoiling your standards
Response from General Manager on 27 Feb 2017
Dear Guest, We are glad to know that you had an memorable and satisfying stay with us, and also we make a formal apology for what inconvenience you faced regarding the mentioned issue. We already discussed with the concern departments for this matter. However, We are waiting for your next visit with us, and hope that it will be a great chance for us to provide you hospitality much better than the previous one. Have a nice day ahead. Thank You

6/10 Okay

Samina, dhaka

Liked: Cleanliness, staff & service, property conditions & facilities
will come again
We always stay here. All our family members prefer this hotel for the location. Breakfast is also good.
Response from General Manager on 12 Aug 2016
Dear Guest, Greetings from The Lindsay, Kolkata !!!! We are delighted after getting such an wonderful feedback, recommendation about us. Waiting fr your next visit with us soon. Thank You The LIndsay, Kolkata

6/10 Okay

Flynn, Bloomington

Liked: Cleanliness, staff & service
Pretty good
Spent three nights there. Would stay there again, but might look around at other options. Staff was generally helpful, but some are not easy to understand due to heavy accent. No instructions provided on anything,for example, room safe, phone, wireless, etc. It therefore takes a little longer to settle in that at a hotel where things are a little more thought out. My major complaint was the on-demand water heater in the bathroom which provided hot water for 20 seconds... Literally. This required planning when taking a shower to wash the essential parts first :) The rooftop restaurant /bar was nice to have.. But the is nothing much to see up there. But you can sit outside which was a plus. Very nice pictures of old Calcutta on the walls all over the hotel for those who look old school photography... Like me.
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

6/10 Okay

Navraj Singh, USA

3 Day vacation in Kolkata
Good breakfast with Veg and No veg menu. The veg was better and kept separate.
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 27 Feb 2017
Dear Guest, Greetings from The Lindsay Kolkata !!! Thank you for giving your valuable time to review us. We always provide our best hospitality and services for each and every guests. Come again whenever you plan to visit Kolkata. Have a nice day. Regards The Lindsay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Much nicer stay than expected, I would recommend.
I came for business purposes and so this hotel is excellent for that purpose. It has very fast internet speed and excellent and efficient staff. They provide free breakfast which is very nutritious and filling.. There is a roof top restaurant here that is good for business guests or just kicking back and relaxing after a hard days work or travel. The hotel is in an old English style building with marble staircases. It has been done up tastefully and appropriately with the restaurant bar and grill on the roof very modern and playing modern western music. I loved it. Their same day laundry service is also very good.
Dear Guest, We feel so much happy every time we get such feedback from our valuable guests. Positive feedback are the key to improve our level of hospitality provided. We are waiting for your next visit with us Thank You