Blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Microtel Inn & Suites by Wyndham Hamburg

2 out of 5
Microtel Inn & Suites by Wyndham Hamburg
50 Industrial Dr, Hamburg, PA

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1003 reviews" "
Rating 8 - Good. 367 out of 1003 reviews" "
Rating 6 - Okay. 185 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Shelley

Disliked: Staff & service
Our room was never cleaned while i was there.. were all the housekeeping fired ?????
Stayed 2 nights in May 2024

6/10 Okay

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible there was no remote. Front desk help was inattentive and rude.
Stayed 1 night in May 2024

4/10 Poor

David

Business traveller
Liked: Property conditions & facilities
The stay at the hotel was fine but I’ve been charged twice for the room. I paid through Expedia and then another charge through the hotel directly.
Stayed 1 night in May 2024

6/10 Okay

Dale

Travelled with partner
Disliked: Staff & service, amenities
Front desk was on break when I needed help w soda machine not working also no hand soap in my room. Attendant said he would call when they found some but he never called the room
Stayed 1 night in May 2024

4/10 Poor

Carole

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Front desk staff never at desk and clueless when they were there. Also, not friendly, especially the 2 young men working there.
Stayed 1 night in May 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Helen

Travelled with family
Liked: Staff & service
Disliked: Amenities
The floor had creaks in it. The soap was not good. The breakfast had few options.
Stayed 2 nights in Apr 2024

6/10 Okay

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an older place. The room stunk off cigarettes. The breakfast consisted of bagels and cold cereal.
Stayed 2 nights in Apr 2024

4/10 Poor

John

Travelled with group
Disliked: Property conditions & facilities
Bare minimum - no in-room coffee, worn and solid carpet in room, merely adequate. This property has declined since last visited, and sorely needs an upgrade.
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you need to be in the Hamburg Pa area. Near R&N Railroad.
Stayed 1 night in Apr 2024

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super helpful and friendly very clean once place
Stayed 1 night in Apr 2024

2/10 Terrible

Michele

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Traci

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly! The location is close to shopping and restaurants so its really convenient
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 3 nights in Apr 2024

4/10 Poor

Jody

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They had a band in the back of the property that played late into the evening at the restaurant at the back of the hotel. Asked for receipt when checking out and was refused to give one, saying I had to go thru Expedia, but I paid at the site, tried to get in touch with manager and he never called me back after asking twice. still haven't gotten a receipt for charges.
Stayed 1 night in Apr 2024

4/10 Poor

Carole

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smokey smell everywhere or greasy smell. Many signs of smoking fines , guess people will pay the fines. Had my coat on a chair in room and smelled like smoke the next day.
Stayed 3 nights in Apr 2024

8/10 Good

Frank

Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Decent room for a great price.
Stayed 1 night in Apr 2024

2/10 Terrible

Andrea

Disliked: Staff & service
The property looks fine from the outside - it's a budget hotel chain. The manager was unable and/or unwilling to accept our booking made through Expedia and was furthermore unable or unwilling to either cancel the booking or adjust the booking - despite direct calls from Expedia and despite having room availability. Very strange and unpleasant experience. Thankful to Expedia for resolving the issue and finding us a beautiful hotel down the road for the same price.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was ok.
Stayed 1 night in Mar 2024

6/10 Okay

Candace

Travelled with family
The outside of the hotel is better than the inside. Not well maintained.
Stayed 2 nights in Mar 2024

6/10 Okay

Lucille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Choice at breakfast was very limited. The person in charge was not very motivated and arrived late. The staff at the reception was not to efficient and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
all acceptable to above average
Stayed 1 night in Mar 2024

10/10 Excellent

Susan, Eden

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Our hotel stay was excellent. The room was immaculate and everything was clean. The only thing we found that we found fault with is there was no coffee pot or microwave in the room. When we stayed before there was everything in the rooms plus it was dog-friendly. We wish that they didn't remove those things. The staff when we got there was very pleasant but the next person was apparently very unhappy. He never smiled or thanked us for choosing the Microtel. That's probably petty for some but important to us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chalisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk let us check in early. A big help for our day’s plan. Thanks!
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Toilet got clogged and the front desk told us the hotel didn’t have a plunger and they couldn’t help, we had to go to the lobby to use the restroom for the rest of our stay. The fire alarm in the room started to chirp indicating it needed to be served and the chirping keep us up the final night. Do not stay here.
Stayed 3 nights in Feb 2024

6/10 Okay

Patrick E.

Liked: Cleanliness, staff & service
It’s just an ok place
Stayed 6 nights in Feb 2024

8/10 Good

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd D

Stayed 1 night in Jan 2024

6/10 Okay

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant as usual
We stay in this property at least 4-5 times a year and have always had a good experience. this stay was no different but we were shocked by the lack of choices on the breakfast buffet. We were told the selection was limited due to the fact that they had not had a delivery in weeks. The room was clean and comfortable as was the rest of the property. Nice to have Pappy T's in the hotel itself for a quick dinner on Friday evening.
Stayed 3 nights in Jan 2024

4/10 Poor

Carol

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I paid $35 extra for a suite because it was pictured with a jacuzzi; but it didn't exist. They had the parking lot snowplowed in the wee hours of the morning, which woke us up. Pillows were flat/worn out; and the bed felt pretty small for a "queen." The place is clearly due for some upgrades; but they're the only game in town. I will say that despite all this, the staff was clearly doing their best to keep services like the bar/restaurant and (free) breakfast available despite a massive winter storm. I was really grateful for their efforts.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the counter was super helpful. This is my second time staying here and will stay again
Stayed 1 night in Dec 2023

6/10 Okay

Richelle

Travelled with family and small children
Older, in need of updating. Limited staff on property. Staff had their dogs loose in lobby

10/10 Excellent

TAUNIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

D.

Disliked: Staff & service, property conditions & facilities, room comfort
DISAPOINTING
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness
Quiet

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fine for an overnight stay. I’m not fussy, but the bed was incredibly uncomfortable and breakfast was terrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Zakkere

Stayed 1 night in Dec 2023

6/10 Okay

Cheryl

Stayed 1 night in Dec 2023

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
The Toyota dealership across the street at midnight and 3am, loud speaker went off someone must have drive through the parking lot and a super loud voice said the dealership is closed, please check back on Monday, woke me up twice, After hearing that, i felt i was in a sketchy area. Parking lot has commercial vehicles parked and gives it a non comfy visual. Grounds need work to make it more visually appealing. My bed was uncomfortable sharing with my wife, and we felt like we sunk to the center. Shower wall papper buckled and peeling. The breakfast which is a very cheap, thrown together bagels, premade waffles and pancakes. Save yourself and get cracker barrel for AM breakfast.all in all I was very quiet, exact for that loud speaker.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Nery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to a shopping center
Stayed 4 nights in Nov 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Booked a room for two. One tiny bar of soap, one tiny shampoo/conditioner. Two paper cups in the bathroom, two paper cups in the bedroom, non were covered with sanitary protection. No coffee maker, no info about hotel services, tv channels, local attractions. The room was clean and the bed was clean. That’s about all that was good about it!!!
Stayed 1 night in Nov 2023