We sincerely apologize for the inconveniences you experienced during your stay at the Best Western Naperville Inn. Providing our guests with a comfortable and enjoyable stay is our top priority, and we regret that we fell short of meeting your expectations. We have taken note of your feedback and will address this immediately to ensure that future guests do not encounter similar problems.Additionally, please rest assured that we have strict non-smoking policies in place, and we will investigate this matter thoroughly to prevent any recurrence.We understand your hesitation in requesting a room change, but we encourage guests to communicate their concerns to us during their stay so that we have the opportunity to make things right. Our team is dedicated to providing exceptional service, and we would have been more than happy to accommodate your request and ensure a more comfortable experience.Once again, we apologize for the shortcomings you experienced and appreciate your feedback. We hope to have the opportunity to welcome you back in the future and provide you with the excellent stay you deserve.

Thank you for your feedback. We appreciate that you enjoyed your stay. We look forward to welcoming you back soon.

I'm sorry to hear about your experience at Best Western Naperville Inn. Your safety and comfort is always our top priority, especially during late-night disturbances like the one you experienced. Management is taking your feedback seriously and is putting in measures to prevent similar incidents in the future. Your feedback is invaluable to us. We always hope to maintain the quality and safety standards guests expect. I again apologize for the disturbance caused from another guest on your floor.

Thank you for your review. I apologize for not exceeding your expectations. I hope you will give us another chance to serve you in the future!!

Thank you for your review. We are glad you had a good stay and hope to see you again soon.

Thank you for your review. We are glad you had a good stay and hope to see you again soon.

Thank you for your review. I apologize for not exceeding your expectations. I hope you will give us another chance when you are back in town again.

Thank you for your review. We appreciate that you had a great stay and hope to see you again soon.

Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay with us and found our staff welcoming and helpful. It's great to know that our convenient location near restaurants and a brewery added to your experience. We can't wait to welcome you back again soon!

Thank you for your review! We are so glad you had a great stay. We hope to see you again soon.

I am so sorry we did not meet your expectations and apologize for any inconvenience. I hope you will give us another chance to serve you.

Thank you for your review. We appreciate your feedback. We are glad you had a good stay. We hope to see you again soon.

Thank you for your review. We appreciate you had a good stay and hope to see you again soon.

Hello,Thank you for your review. We are so glad you had a good stay and enjoyed the value you received. We look forward to seeing you back again.

Thank you for your review. We are so happy you had a wonderful stay. Our staff always want to exceed our guests expectations and we are glad we did.

Thank you for your review! We are glad you had a good stay and we addressed any concerns! Hope to see you again soon.

Thank you for your review, We hope to see you soon once again!

Thank you for your review! We appreciate your business and hope to see you again soon.

Thank you for your review! We appreciate your business and hope to see you again soon.

Thank you for your review. We apologize for any inconvenience and hope you will give us another chance to serve you.

Thank you for your review! We appreciate your business and hope to see you again soon.

Thank you for your review. We appreciate your business and hope to see you again soon.

Thank you! for your feed back, we hope to see you very soon!

Thank you! for your feed back, we will use this information for future guest accommodation's hope to host you soon once again in the near future!

Thank you for your review. We appreciate your business and hope to see you again soon.

Thank you for your review. We appreciate your business and hope to see you again soon.

Thank you for your review. We appreciate any feedback, so we can improve. I hope you will give us another chance to serve you.

Thank you for your review, Please let us know when your back in town.

Thank you for your review. We appreciate your business and hope to see you again soon.

Thank you for your review! We appreciate the kind words about the staff. We always aim to exceed our guest expectations with providing amazing service. We hope to see you again soon.

Thank you for your review! Please let us know what we could have done better, your feedback is important to us. I hope you will give us another chance to serve you next time.

Thank you for your review. We apologize for not exceeding your guest expectations. I take all complaints seriously and will be re training and speaking to my staff about your feedback. I hope you will give us another chance to serve you.

Thank you for reviewing our Bestwestern hotel inregards to your recent stay at our property. Your business is very important to us and we value your feedback.We hope to see you soon!

Thank you for your review! Our parking lot and sidewalks are shoveled and salted during the snow season, through a private contractor. This crew has been shoveling and salting all weekend, plus our own staff salt and shovel too during the day. I apologize for any inconvenience, in case they were not able to get to it when it was snowing. I hope to see you again soon.

Thank you for your review. We appreciate your concern. We have a contract for snow plowing and salting, and they do a great job. Be safe.

Thank you for your review. We are glad you had a good stay. We hope to see you again soon.

Thank you for your review. We are glad you had a good stay. We hope to see you again soon.

THANKS FOR STAYING WITH US, HOPE YOU ENJOYED YOUR STAY.

THANKS FOR STAYING WITH US, HOPE YOU ENJOYED YOUR STAY.

Thank you for your review! We are so glad you had a great stay. We hope to see you again soon.

Thanks for staying with us. We appreciate your feedback!

Thank you for your review. We are so happy you had a good stay. The program guide is printed in our guest directory located in the room. We hope to see you again soon.

Thank you for your review. We are glad you had a good stay. We hope to see you again soon.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

I apologize for not exceeding your expectations. Please let us know in future what we could have done better to make you stay more enjoyable. We hope you will give us another chance to serve you.

Thank you for your review. We look forward to seeing you again soon.

Thank you for your review. We look forward to seeing you again soon.

I apologize for the inconvenience. We are working to fix any issues. I hope you will give us another chance to serve you.

Thank you for your review. We appreciate any feedback, so we can improve. I hope you will give us another chance to serve you.