Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Baton Rouge/I-10

2 out of 5
Super 8 by Wyndham Baton Rouge/I-10
10451 Reiger Road, Baton Rouge, LA

Reviews

6.8
Rating 10 - Excellent. 123 out of 494 reviews" "
Rating 8 - Good. 142 out of 494 reviews" "
Rating 6 - Okay. 93 out of 494 reviews" "
Rating 4 - Poor. 73 out of 494 reviews" "
Rating 2 - Terrible. 63 out of 494 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

NaSasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, there were roaches in our room & sheets were not clean. The room smelled like smoke.
Stayed 1 night in May 2024
Response from Hotel Manager on 4 May 2024
Dear NaSasha,We are truly sorry to hear about your unpleasant experience during your stay. Your feedback about the cleanliness of the room, the presence of roaches, and the smell of smoke is deeply concerning, and we apologize for any discomfort or inconvenience it caused you. Please know that this is not the standard we strive to uphold, and we take matters of cleanliness and pest control very seriously. We'll address these issues immediately with our housekeeping and maintenance teams to ensure that necessary improvements are made. Sincerely, Hotel Manager

6/10 Okay

Eric

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer service but unsafe area
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Eric,We're pleased to hear that you received great customer service during your stay. However, we're sorry to learn that you felt the area was unsafe. Your safety and well-being are paramount to us, and we take such concerns seriously. We'll assess the situation and take any necessary measures to ensure the safety and security of our guests. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Thomas,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I love doing business with you.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear John,Thank you so much for your feedback! We're delighted to hear that you enjoy doing business with us. Your satisfaction is our top priority, and we're committed to providing you with the best possible service. We appreciate your support and look forward to continuing to serve you in the future!Sincerely, Hotel Manager

8/10 Good

Letisha

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Letisha,Thank you for your great feedback. We're delighted to hear that you had a quick and easy check-in experience! Efficiency is key, especially when you're on the go. Our team strives to make your arrival as seamless as possible, so you can start enjoying your stay without delay. We look forward to hosting you again for another hassle-free visit before your next flight.Sincerely, Hotel Manager

8/10 Good

Beate

Travelled with group
Fine
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Beate,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Marcia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely,Hotel Manager

10/10 Excellent

Sexe

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice
Stayed 1 night in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Sexe,Thank you for your fabulous feedback. We're pleased to hear that you had a positive interaction with our front desk team. Providing friendly and attentive service is important to us, and we're glad that our staff could make a positive impression during your stay. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Letisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a nice price and convenient with stores and restaurants around its.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 5 Apr 2024
Dear Letisha,Thank you for your wonderful feedback. We're glad to hear that you found our room to be reasonably priced and conveniently located near stores and restaurants. Providing value and convenience to our guests is important to us, and we're pleased that you had a positive experience in this regard. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Gene, West Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than expected. Staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 28 Mar 2024
Dear Gene,Thank you for your fantastic feedback. We're thrilled to hear that you found your stay nicer than expected! It's wonderful to know that our staff was friendly and helpful throughout your time with us. Your satisfaction is our priority, and we hope to welcome you back for another great experience soon!Sincerely, Hotel Manager

8/10 Good

Leyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 21 Mar 2024
Dear Leyna,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Branda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent little stay
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Branda,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Santavious

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 6 Apr 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Ronald

Liked: Amenities
Good
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Ronald,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Niles

Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Noelle

Business traveller
The property owner was very accommodating with check-in for my crew, even though I was not present.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Guest,Thank you for your feedback! We're glad to hear that our property owner was able to accommodate your crew's check-in smoothly. We strive to provide excellent service to all our guests, and we appreciate your recognition of our efforts. We hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little smelly and the remote sticky. It great service and really convenient location.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Lisa,Thank you for your kind feedback. We're glad to hear you received great service and found the location convenient. We apologize for the inconvenience regarding the room smell and sticky remote. Your comments will be addressed to ensure a more pleasant experience for future guests. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Niles

Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Niles,Thank you for taking the time to write wonderful feedback. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Derek, Buford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Great shopping nearby
Stayed 7 nights in Feb 2024
Response from Hotel Manager on 4 Mar 2024
Dear Derek,Thank you for your great feedback. We're delighted you enjoyed our breakfast offerings and took advantage of the nearby shopping options! It's always a pleasure to provide guests with a satisfying start to their day and convenient access to amenities. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

Deondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and on time staff very helpful and friendly
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Deondra,Thank you for your positive feedback! We're delighted to hear that everything was amazing, and the staff was helpful and friendly. Providing excellent service is our priority, and we're glad to know we met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect and just continue with the excellent service and cleanliness. Enjoying the stay and looking forward for breakfast complimentary. Thank you
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Debra,Thank you so much for your wonderful feedback! We're thrilled to hear that everything has been perfect during your stay, and we appreciate your positive feedback about our service and cleanliness. It's fantastic to know that you are enjoying your stay. We look forward to continuing to provide you with excellent service, and we hope you have a delightful experience with our complimentary breakfast. We hope to exceed your expectations throughout the entirety of your visit.Sincerely, Hotel Manager

2/10 Terrible

Lizette, Norwalk

The employee at the front desk of this property was incredibly unprofessional and made us feel very uncomfortable.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Lizette,We sincerely apologize for the discomfort you experienced during your stay due to the unprofessionalism of our front desk employee. This behavior is unacceptable, and we deeply regret any negative impact it had on your experience. We take such matters seriously, and we assure you that appropriate action will be taken to address this issue and prevent its recurrence in the future. We hope you will consider giving us another opportunity to provide you with the excellent service you deserve.Sincerely, Hotel Manager

10/10 Excellent

Niles

Stayed 2 nights in Feb 2024
Response from Hotel Manager. on 13 Feb 2024
Dear Niles,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager. on 9 Feb 2024
Dear Niles,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Candy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the checkout couldn't be a late one
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 2 Feb 2024
Dear Candy,Thank you for sharing your feedback with us. We understand that late checkouts can be convenient in certain situations, and we apologize if our policies did not align with your needs during this stay. We appreciate your input, and we'll consider this as we continually evaluate and improve our services. We hope to have the opportunity to better accommodate you in the future.Sincerely, Hotel Manager

10/10 Excellent

Niles

Stayed 1 night in Jan 2024
Response from Hotel Manager. on 30 Jan 2024
Dear Niles,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean & comfortable. Staff friendly & helpful. Need different bed pedestals, as these are metal and when you sit on bed it makes a clanging noise.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 17 Jan 2024
Dear Deborah,Thank you for your kind feedback. We're pleased to hear that you found the room clean and comfortable and that our staff was friendly and helpful. Your feedback about the bed pedestals is valuable, and we appreciate you bringing it to our attention. We'll certainly look into alternatives to address the noise issue and ensure a more peaceful stay for our guests. We're committed to making your future stays even more enjoyable. We look forward to welcoming you back!Sincerely, Hotel Manager

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
Hotel was typical for the price. Clean and comfortable room. Only issue was smoke alarm chirped because bad battery and tv needs replacement because is sometimes lost picture and had to keep turning it off and on. Breakfast was ok but juice dispenser was down so nothing cold to drink, they should have water available
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 15 Jan 2024
Dear David,Thank you for your kind feedback. We're glad to hear that you found our hotel clean and the room comfortable for the price. We apologize for the inconvenience caused by the smoke alarm chirping and the TV issues you encountered. Your concerns will be addressed promptly to enhance our guests' experience. We appreciate your understanding regarding the breakfast and apologize for the inconvenience with the juice dispenser. We hope to welcome you back for a more seamless stay in the future.Sincerely,Hotel Manager

8/10 Good

Garrett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk check in was nice, room was clean and mattress comfortable.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on 12 Jan 2024
Dear Garrett,Thank you for sharing your positive experience with us! We're thrilled to hear that the lady at the front desk made your check-in pleasant and that you found your room clean with a comfortable mattress. We appreciate your kind words and look forward to providing you with excellent service in the future.Sincerely, Hotel Manager

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Nonee
Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear MICHELE,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
The pictures on the internet do not accurately show the rooms nor the outside of the motel. Not deposit mentioned when reservation was made and it would have been kept if i had not mentioned it at check out. Wont stay there again.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 29 Dec 2023
Dear Guest,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

4/10 Poor

Darius

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 29 Dec 2023
Dear Darius,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light not that bright and maybe couple marks in sinks or in bathroom otherwise it perfect big tv and all I liked it
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 26 Dec 2023
Dear William,Thank you for your review and feedback. We're pleased to hear that you enjoyed your stay overall, including the amenities like the big TV. We appreciate your observations about the lighting and bathroom, and we will certainly take note of these points for improvement. Your input helps us enhance the guest experience, and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 20 Dec 2023
Dear Quentin,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager. on 6 Dec 2023
Dear Robert,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

4/10 Poor

Roy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was special about this motel the location was hard to get to . Loud tenants and the breakfast was terrible.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 29 Nov 2023
Dear Roy,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Natalie,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 Excellent

KENNETH D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet....and comfortable
Stayed 1 night in Oct 2023
Response from Hotel Manager on 19 Oct 2023
Dear Guest,Thank you for your valuable feedback. We are delighted to know that your stay with us was enjoyable, relaxing, and peaceful. Our team takes immense pride in providing exceptional guest service and it's gratifying to know that we have met and surpassed your expectations. We look forward to welcoming you back soon.Sincerely,Hotel Manager

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 2 Oct 2023
Dear Guest,Thanks for choosing our hotel for your stay and the 4 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy place
Stayed 1 night in Sep 2023
Response from Hotel Manager on 25 Sep 2023
Dear Edward,We apologize for any noise disturbance you experienced during your stay. Providing a peaceful environment is important to us, and we regret any inconvenience this may have caused. If you have specific details or suggestions on how we can improve in this area, please feel free to share. Your feedback is important, and we hope you'll consider giving us another opportunity to provide you with a quieter stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Kaitlyn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing this place has going for it is the location. Staff and workers are extremely rude and disrespectful. Beds are hard as a ROCK. AC doesn’t have buttons and doesn’t work. Shower has NO water pressure. People up and down the sidewalk all night long selling drugs and breaking into cars. Staff does nothing to fix the issue. All around an extremely unsafe/very bad place to stay. I’d pay more money and go next door if you want a good experience. Absolutely AWFUL.
Stayed 1 night in Aug 2023
Response from SUPER8 on 29 Aug 2023
DEAR GUEST. SORRY FOR THE INCONVIENVCE BUT YOU CHECKEDIN ON 22ND AUG AND CEHCEKEDOUT ON 28TH AUG, AGAIN YOU BOOKED FOR TODAY, IF YOU HAVE THESE MANY PROBLEMS WITH US YOU WOULD HAVE COMPLAIINED AT THAT TIME. YOU STAYED FOR MORE THAN 6 days BUT YOU NEVER TOLD ABOUT THE PROBLEMS TO THE FRONT DESK,IF YOU WOULD HAVE TOLD US WE WOULD HAVE CHANGED THE ROOM AND GIVE YOU A BETTER SERVICE LIKE HOW YOU NEED.

4/10 Poor

Chris

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel Manager. on 28 Aug 2023
Dear Chris, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on 17 Aug 2023
Dear Guest,Thank you for your positive rating! We're delighted that you had a 5 out of 5 experience during your stay. If you have any feedback or specific comments you'd like to share, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future.Sincerely,Hotel Manager

6/10 Okay

Jennifer l

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 16 Aug 2023
Dear Jennifer,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

6/10 Okay

Robert

Disliked: Staff & service, property conditions & facilities
People just hanging around
Stayed 1 night in Aug 2023
Response from Hotel Manager on 16 Aug 2023
Dear Robert,Thank you for your feedback. We value your feedback and take the comfort and safety of our guests seriously. We apologize for the inconvenience you experienced. The entire point you have observed will be investigated and necessary action will be taken, You can be sure about a safe stay with us. Please visit us again.Sincerely,Hotel Manager

8/10 Good

MaryAnn

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Very big room but most of the light fixtures didn't work, some didn't have bulbs either. Had to use my own room spray cause the room had a weird smell and there was black mold under the rim of the sink... But they're dog friendly and across from my room was the old pool area that was filled in with dirt and grass plus was mostly fenced in so it was good for my dogs. Convenient to everything
Stayed 1 night in Aug 2023
Response from Hotel Manager on 8 Aug 2023
Dear MaryAnn, Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks and will work on addressing any issues noted in the future. We look forward to welcoming you again soon. Sincerely, Hotel Manager

6/10 Okay

Derrick

Stayed 2 nights in Jul 2023
Response from Hotel Manager on 23 Aug 2023
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 Excellent

Joseph

Stayed 1 night in Jul 2023
Response from Hotel Manager. on 2 Sep 2023
Dear Joseph,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terrible

Alyesha

Stayed 1 night in Jul 2023
Response from Hotel Manager on 1 Aug 2023
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy bed
Metal mattresssuoport made noise every time getting on or off the bed
Stayed 1 night in Jul 2023
Response from Hotel Manager on 26 Jul 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the metal mattress support. Providing a peaceful and comfortable stay is important to us, and we take your comments seriously. We will investigate the issue and take necessary steps to rectify the problem to ensure a better experience for our guests in the future. Please visit us again.Sincerely,Hotel Manager