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We stayed at this hotel two nights while visiting Waco and Austin. The hotel was close to the airport, right off the interstate and was very clean. The breakfast was great too.
Wendy
Stayed 2 nights in Mar 2024
Response from Cameron on 22 Mar 2024
Thank you for your feedback we truly appreciate it! We're glad you enjoyed your stay with us. Hope to welcome you back soon!
Thank you so much for you high five, We appreciate it.
6/10 Okay
fabian
Travelled with family
4 Mar 2024
Liked: Cleanliness, staff & service, amenities
Only down side was staying on the first floor. You could hear water draining from the second floor and upstair neighbors movement would also be loud. If you have a chance get upper level rooms
fabian
Response from Hector Orozco on 11 Mar 2024
Thank you so much for you response! We truly appreciate your feedback!
This hotel was perfect for my family for a quick weekend trip to Austin. Convenient location with free parking and free breakfast. I would stay here again
Trisha
Stayed 2 nights in Dec 2023
Response from Hector Orozco on 11 Mar 2024
Thanks for the high 5. We are glad you enjoyed our location and hope to see you on your next trip.
2/10 Terrible
Lisa
10 Dec 2023
Lisa
Stayed 2 nights in Dec 2023
Response from Hector Orozco on 11 Mar 2024
Thank you so much for you feedback! We truly appreciate your feedback and apologize for the inconveniences you had!
The extra rooms offers a lot of privacy for a family of 4. The staff was wonderful and made a nice breakfast too. The woman who made breakfast was very kind.
Janet
Stayed 1 night in Dec 2023
Response from Hector Orozco on 11 Mar 2024
Thanks for the high 5. We are glad you enjoyed our breakfast and staff and hope to see you on your next trip.
Thank you for you feedback we truly appreciate it! I'm glad you enjoyed your stay with us and hope to welcome you back next time you're in Austin! If there is anything you feel like we can improve feel free to let us know and hope you have a great rest of your day!
Great location. Convenient to all points of the city.
Joe M
Stayed 1 night in Nov 2023
Response from Hector, GM on 27 Nov 2023
Thanks for the high 5. We are glad you enjoyed our location and hope to see you on your next trip.
6/10 Okay
Nathan
20 Nov 2023
Nathan
Stayed 1 night in Nov 2023
Response from Cameron on 23 Nov 2023
Thank you for your feedback we truly appreciate it. I'm sorry your stay with us wasn't perfect, so please let us know what you think we can improve on, and we'd love to make it up to you next time you're in Austin!
Great location. Easy access to the airport, downtown, Barton Springs, Ut campus, plenty of entertainment and recreational opportunities. The breakfast each day was great and the manager’s reception on Wednesday evening with wine, beer and a light dinner was perfect before going downtown for live music. The hotel was clean, quiet and a perfect home base in Austin.
Debra H.
Stayed 4 nights in Nov 2023
Response from Cameron on 19 Nov 2023
Thank you for you feedback we truly appreciate it! I'm glad you enjoyed your stay with us and hope to welcome you back next time you're in Austin! If there is anything you feel like we can improve feel free to let us know and hope you have a great rest of your day!
Thank you for you feedback we truly appreciate it! I'm glad you enjoyed your stay with us and hope to welcome you back next time you're in Austin! If there is anything you feel like we can improve feel free to let us know and hope you have a great rest of your day!
Thanks for the feedback! We truly appreciate it. Glad you enjoyed your stay and we hope to welcome you back next time you're in Austin!
6/10 Okay
Sandi, Santee
Travelled with family
26 Oct 2023
Disliked: Amenities
Decent sized room with a small kitchenette
Sandi
Stayed 4 nights in Oct 2023
Response from Cameron on 28 Oct 2023
Thank you for your feedback! We really appreciate it. Glad you enjoyed your stay and hopefully you'll stay with us in the future!
4/10 Poor
Petra
2 Oct 2023
Disliked: Cleanliness
Petra
Stayed 2 nights in Sep 2023
Response from Cameron on 3 Oct 2023
I'm sorry you had a bad experience during your stay. If there's anything we can do to make your next stay with us more enjoyable please feel free to let us know!
This place looks like any other suite type facility. Breakfast, gym, pool, etc. were all nice and served their purpose. I was blown away by the friendly, courteous, and professional staff.
Waheed
Stayed 1 night in Sep 2023
Response from Cameron on 11 Sep 2023
Thank you so much for you feedback! We truly appreciate your feedback!
10/10 Excellent
Michele
25 Aug 2023
Michele
Stayed 1 night in Aug 2023
Response from Cameron on 27 Aug 2023
Glad to hear it, Michele! We appreciate your feedback and hope to see you again soon!
El servicio excelente, el aire no enfriaba bien y las sabanas no eran cómodas. El desayuno excelente.
Dayana
Stayed 1 night in Mar 2023
Response from Elizabeth, GM on 1 May 2023
Thank you for taking the time to share you experience. We are so happy you felt at home and look forward to your next visit.
10/10 Excellent
Humberto
22 Feb 2023
Humberto
Stayed 2 nights in Feb 2023
Response from Elizabeth on 27 Feb 2023
Thank you for the 10! We are so happy you enjoyed your stay with us and look forward to your next visit!
10/10 Excellent
Theodore
5 Feb 2023
Theodore
Stayed 1 night in Feb 2023
10/10 Excellent
Therese
3 Feb 2023
Therese
Stayed 1 night in Feb 2023
8/10 Good
Meredith
8 Jan 2023
Meredith
2/10 Terrible
Mark
21 Dec 2022
Mark
Stayed 1 night in Dec 2022
Response from Elizabeth, GM on 30 Dec 2022
Thank you for choosing us for your visit to Austin. I would love to hear more about your experience if you are interested in taking the time to share more details.
Convenient, Clean, Friendly staff, great breakfast.
Albert
Stayed 2 nights in Oct 2022
Response from Connie Ramos on 19 Oct 2022
Thank you for your feedback Albert! We are so happy to hear you enjoyed your stay with us. We hope that you will stay with us again if your travels bring you back to Austin!
Thank you for your feedback Lisa. We are so happy to see that you enjoyed your stay with us. Please come back and stay with us if your travels return you to Austin!
We love the suite style rooms at the hotel because we have more space. The young lady who checked us in was very sweet, pleasant to talk too & made great suggestions for brunch/lunch. The hotel was very clean. The hotel is older so you have to expect it won’t be as modern. The lobby had been updated & looks very modern. The breakfast was great too (eggs, sausage, waffles, cereal, etc.). The breakfast team was amazing & very friendly.
Kristi
Stayed 1 night in Sep 2022
Response from Connie Ramos on 19 Oct 2022
Thank you so much Kristi! We truly appreciate the detailed feedback you have provided. We strive to make each of our guests happy and when we succeed it truly makes our day! We hope that you will come back and visit us again!
The property was good and all that just not what i expected.
David
Stayed 1 night in Jul 2022
Response from Connie Ramos on 28 Jul 2022
Thank you for your message David! We are happy that you enjoyed our hotel. We do have guests that are definitely surprised by our rooms given they are all suites with a full kitchen and separate bedroom. We sure hope you will come back and stay with us if you return to Austin!
We are so happy to hear you enjoyed the complimentary breakfast! Hope you enjoyed your visit to Austin and look forward to seeing you on your next trip!
6/10 Okay
Bill
8 May 2022
Ok
Great location, average on everything else.
Bill
Stayed 1 night in May 2022
Response from Elizabeth, GM on 31 May 2022
We hope you enjoyed your visit to Austin and are happy that we were convenient for your trip! See you next time!
6/10 Okay
Charles
Travelled with family, Business traveller
2 May 2022
Liked: Staff & service
The property was somewhat dated and dingy (there were some very suspect spots on the walls and floors of the room that I chose not to inspect too closely). The ceilings were freshly painted and not creepy to look up at. The kitchens were a great idea, but the absence of dishwashing liquid/sponges or a garbage can that could hold takeout containers was a bit impractical for a short stay. The check-in app/key was not compatible with third party (expedia) bookings. The breakfast was good, the room was quiet and all the staff were very helpful. Very functional, but not luxorious.
Charles
Stayed 2 nights in Apr 2022
Response from Elizabeth, GM on 5 May 2022
Thank you for staying with us. As an all-suite property, all of our rooms and suites and include kitchens. They are built with the extended stay guest of 5+ nights in mind, so the amenities are much like a home away from home. If you ever need anything to make you feel more at home, please be sure to ask our team!
Stayed for 3 nights, accomadations were good. Great fit for our family. Will definately stay here again if in the area. Easy to get to.
Pamela
Stayed 3 nights in Mar 2022
Response from Connie Ramos on 22 Mar 2022
Thank you so much for your feedback Pamela! We are so excited to hear that you had such a wonderful stay. We sure hope you come back and see us again soon!
8/10 Good
PATRICIA
Travelled with group
7 Mar 2022
Liked: Cleanliness, staff & service, room comfort
Overall Nice Stay
The hotel check in was easy, the location was good. Quiet neighborhood location and the room was clean and comfortable. There were a couple of things in the bathroom that could use attention...the bottom of the tub was discolored with dark spots and one of the towel hooks was loose and coming out of the wall. The breakfast area was clean...but the coffee was cool and the eggs were overdone.
PATRICIA
Stayed 1 night in Mar 2022
Response from Elizabeth, GM on 7 Mar 2022
Thank you for taking the time to share your experience. We are glad to hear that overall your stay met your expectations. We will be sure to share your commentary with our team! See you again soon
4/10 Poor
Mary W, Beach Haven
Travelled with partner
17 Nov 2021
Disliked: Cleanliness
After wondering why room was not tidied, was told housekeeping comes only every 4th day.
Breakfast did not include coffee...coffee machine broken. Was told to walk to nearby Hampton Inn for coffee. Why couldn't their staff go get coffee and bring it back????
Mary W
Stayed 4 nights in Nov 2021
Response from Connie Ramos on 17 Nov 2021
Thank you for your feedback, Mary. Housekeeping services are automatically offered every 4th day unless the guest requests service (the day prior). Due to the staffing shortage that plagues the entire hospitality industry, we are unable to offer daily housekeeping. We do apologize for the coffee situation. Each of our suites is equipped with a coffee machine and coffee set up in each suite. Our coffee machine broke yesterday and the part was ordered immediately but is not expected until next week. We have been going next door to get coffee. I sincerely apologize that we must have run out again when you came down. We hope you will stay with us again and give us another opportunity to win your loyalty!
6/10 Okay
Julien
Travelled with family
15 Nov 2021
Disliked: Cleanliness
Good service but very old facility
Julien
Stayed 2 nights in Nov 2021
Response from Connie Ramos on 15 Nov 2021
Thank for your feedback, Julien. Yes, our hotel was built in 1998, however, our hotel completed a full renovation in 2018. We are excited to hear that you were happy with our service! We hope you will stay with us again in the future. Safe travels!
8/10 Good
Verified traveller
Travelled with family
9 Nov 2021
Liked: Cleanliness, room comfort
Very comfortable
Great check-in and staff. Nice comfortable, clean, and safe stay
Verified traveller
Stayed 4 nights in Nov 2021
Response from Connie Ramos on 11 Nov 2021
Thank you so much for your feedback. We work hard to make each guest feel welcome and are so happy to hear that we succeeded! We hope to see you again if you travel back to Austin!
Room wasn't ready when I arrived had to wait approximately 30 minutes, not a lot of food places immediately around
Shanika
Stayed 2 nights in Oct 2021
Response from Connie Ramos on 2 Nov 2021
Thank you for your feedback Shanika. Our check in time is 4pm and we try the very best we can to accommodate all early check in requests but we can't always do it. Especially when we are sold out the night before. We do store luggage for guests if there room is not quite yet ready. We do have over 20 food establishments within a mile radius but we are located in a business park so only a few that are within walking distance. We hope that you will stay with us again if you return to Austin!
6/10 Okay
Brent
12 Oct 2021
Liked: Room comfort
Brent
Stayed 3 nights in Oct 2021
Response from Elizabeth on 15 Oct 2021
We are sorry to see that we did not exceed your expectations. Please feel free to reach out and provide us with some additional details so that we may improve for our future guests and your next trip!