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Reviews of de Gulde Schoen

4 out of 5
de Gulde Schoen
Melkmarkt 37 39, Antwerp

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 63 reviews" "
Rating 8 - Good. 8 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A very good apart-hotel, beautiful interior fitout. The app is very useful, and explains how to use all the amenities in the room. The hotel is more beautiful than the pictures online. The room was very very big. Staff are very attentive and helpful, replying to WhatsApp messages quickly. The location is perfect, a 2 minute walk from the metro and close walk to Antwerps popular shopping city. If I had to be very picky, the only thing I would say is that some features offered online and via Expedia are outdated. For example, Expedia offer pay at the property however this is not possible as there is no concierge desk. So they will charge your card full payment a few days before your stay. Also, we were told a welcome bottle of champagne on check in, which we did not get. Also, the room was told to have SONOS (surround speakers) which we later found out is no longer a feature for their rooms. The websites need updating. However, that was not enough to ruin our stay. It was amazing and we will definitely be coming back.
Stayed 3 nights in May 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property. Nice and newest...everything is updated and well organized. But, I cannot stay here again. No human being attended, also they don't have a luggage storage, I had a headache after chek out. 1 or 2 hours in Antwerpen with my luggages, I was in hell. Very good hotel, but they were not perfect.
Stayed 1 night in Apr 2024
Response from Gulde Schoen on 10 May 2024
Thank you for your review! We do understand the new appartement/studio's only concept, no reception desk and digital keys will not be to every guests need, but we do thank you for the feedback!

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely apartment. Ideally located, full of modcons. Warm and extremely clean. Highly recommended
Stayed 2 nights in Jan 2024
Response from Gulde Schoen on 28 Feb 2024
Thank you so much for these kind words, Beverley!

10/10 Excellent

Lianet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are beautiful, location is perfect, and staff is always available and very helpful. The only down thing was to my surprised finding a closed hotel and it works mainly as apartment/BNB type of thing so there is no really amenities. It was a surprised as I expected to find an open hotel as I thought I had booked. But definitely room was amazing and very big. I do understand that if hotel was open probably the suite I had booked I would have paid double the price. Location is amazing!!! Is very unfortunate that hotel was closed as is a beautiful property.
Stayed 2 nights in Oct 2023
Response from Gulde Schoen on 25 Oct 2023
Dear Lianet, thank you for the nice review and constructive feedback. We are indeed an appartement/studio's concept only at this point, and we do understand that this concept will not be to everyone's likings. We are very pleased you enjoyed the appartement!

10/10 Excellent

takuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern style fashionable hotel. Very centrally located. All the positives without high price tag. Will stay again for sure
Stayed 1 night in Sep 2023
Response from Gulde Schoen on 16 Sep 2023
Thanks so much for this fantastic review!

10/10 Excellent

Patricia

Stayed 2 nights in Aug 2023
Response from Gulde Schoen on 22 Aug 2023
Thank you so much Patricia!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the middle of everything in Antwerp
Very beautiful room and hotel, large room with all amenities, Steven was a fantastic host, would definitely recommend
Stayed 2 nights in Aug 2023
Response from Gulde Schoen on 8 Aug 2023
Dear Jim and Mike, thank you so much for these nice words, it was an absolute pleasure to be your host! Warm regards,Steven

8/10 Good

Leanne

Stayed 2 nights in Aug 2023
Response from Gulde Schoen on 8 Aug 2023
Thank you Leanne, hope to welcome you back soon

8/10 Good

Devon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is well located with tram links near by and close to a lot of the sight seeing locations within the town. Check in is easy and contactless however there is no bag storage as advertised on the property page. This is likely due to the fact that there is no front desk/reception. Further housekeeping is not advertised as at a surcharge however when you inquiry for housekeeping to take place there is a fee of €29. This should be noted as at surcharge on the booking page. The hotel is more of an Airbnb rather than a traditional hotel.
Stayed 2 nights in Jun 2023
Response from Gulde Schoen on 18 Jul 2023
Dear Devon, Thank you very much for your positive and constructive feedback, which is highly appreciated. It is true that the concept has changed to an apartment serviced concept, and for guests who stay longer than 1 night, we do offer on demand Housekeeping (as indicated on the website), with an extra charge. We will make sure to make it more clear for future guests, and we do hope to welcome you back in the near future!Warmest regards,Gulde Schoen

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful but not for everyone
This is a very stylish place and well worth the money. The sitting area is recessed with marble steps going down to it and up to the bedroom. The step corners are sharp so it would be dangerous if an elderly person slipped and fell on them. The choice of white carpet is not wise as it was slightly soiled. The ornaments are beautiful but could be easily broken, so it is no place for a young child. The system of electronic keys on your cell phone seemed problematic to us if your cell phone died. Fortunately they gave us a normal plastic room key. We found the instructions for entering the building a bit confusing as there were a number of black doors. That said, the bed is very comfortable, the location ideal, the shower great, the maid and manager very accommodating.
Stayed 2 nights in Jul 2023
Response from Gulde Schoen on 22 Jul 2023
Dear Graeme,Thank you so much for the positive words and constructive feedback. This is really appreciated and we will definitely take your points in consideration.We do hope we can welcome you back shortly to the Gulde Schoen!Warm regards,Gulde Schoen

10/10 Excellent

Patrick, Mississauga

Travelled with partner
Liked: Staff & service, property conditions & facilities
Parked the car in underground lot “Parking Indigo Antwerpen Groenplaats”. From there, Gulde Schoen was only a two minute walk. Using a link sent by staff to my phone earlier, it was easy to unlock to front door and room soor. The room was a large suite and was spotless and beautiful. A large bedroom, impressive bathroom, separate large sitting room with separate TV…a very impressive suite. We loved the location: so close to restaurants, the cathedral and see I much more. Highly recommended.
Stayed 1 night in Jun 2023
Response from Gulde Schoen on 22 Jul 2023
Thank you so much for your amazing review Patrick!

4/10 Poor

Jean Roger

Disliked: Staff & service
On the outside, this property has the glitzy looks but it misses anything to do with hospitality, care and service. Any request for extra (kitchen) amenities, flexible check in/out times and luggage storage got denied in a bot-like manner. Running a hotel/apartment takes more than adding shiny decorations to your facility. Once but never again.
Stayed 1 night in May 2023
Response from GS on 30 May 2023
Dear Jean,Thank you for your feedback.Our kitchenettes are equipped as required by most of our guests. For extra wine glasses, we are more than happy to foresee those if we are informed beforehand. Regarding the check out, we kindly responded that this was impossible due to the suites being fully booked.Please note that with this new concept we do not offer regular hotel services as elaborately described through our website and direct correspondence.Thank you for your understanding.GS

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Paul

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

6/10 Okay

Lucila

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I’m very confused about this hotel and our stay there. We chose this hotel because we saw it form the outside as we were walking through the city, and we thought it was very pretty and special. We went online to checkout the rooms and all the details and we still thought it was super pretty and special; that’s why we decided to book it. So first of all, it was super very expensive, but since it was only one night we decided we wouldn’t mind paying this high rate. When my fiancé and I got there We were immediately confused: even though it was nice and pretty, it wasn’t enough, not enough for what we payed. The room was super big, and I guess also comfortable but I found the entire decoration to be not of good taste. Breakfast was also very puzzling; the restaurant was barely a restaurant, small and empty. The food was good but I had to order it to the lady from front desk. I don’t know if I’m making any sense with this review, all I can say is that all the while, we found ourselves feeling like we had overpaid for what we were getting. And that we never understood why it was so expensive if it wasn’t even that top service, top installations, top food, top everything. I would never recommend paying their prices, I think it is worth it, I would never go back.

10/10 Excellent

Francois, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Dec 2022

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Sophia-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, glamorous suite hotel. Beautifully decorated, right in the heart of Antwerp. Very helpful but skeleton staff. Comfortable bed and lounge area. Strange see through shower section though. Artful touches of gold everywhere. Welcome drink was a nice touch. Breakfast very overpriced.
Stayed 1 night in Aug 2022

10/10 Excellent

Kathrine, Danville

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2022

10/10 Excellent

ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great location Very spacious, clean and modern suite Friendly & helpful staff
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - great location - very comfortable room (no 9). Did think the gilded breakfast was too much food to eat and expensive - we only wanted fresh fruit, muesli with yoghurt, mint tea, coffee and couple of croissants but were overfaced with the selection brought! Service was fantastic and I approve of the choice of champagne! No fresh flowers in the room (as suggested on website).
Stayed 3 nights in Jul 2019
Response from Gulde Schoen Team on 26 Jul 2019
Dear Anonymous, Thank you so much for your kind review! We shared it with our colleagues, and we are also very grateful of the constructive feedback in regards to breakfast and fresh flowers in the Suite. We hope we can welcome you again in the near future, and hopefully we will have to chance to enjoy your singing qualities ;-) Warmest regards, Gulde Schoen Team

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend getaway
Really nice new hotel. Right in the centre of old town. Rooms are very well furnished. As it is a new hotel there are a few things that can be improved. For example, the remote control for the TV did not work properly, there was no space in the bathroom to hang towels, the waiter at the hotel restaurant did not really know how to explain the menu + the menu was only available in Dutch. However, it is one of the nicest places to stay in Antwerp and it is ideal for a romantic weekend escape. The beds are comfy, the bathtub is HUGE, the drinks at the bar and the food at the restaurant are very good and the service is very friendly. This is a hotel that will for sure only keep getting better with time.
Stayed 2 nights in Nov 2018
Response from Assita Dembélé, CEO on 9 Jan 2019
Dear Julian, Thank you so much for the nice review you posted, and we are very happy that you enjoyed your stay. We will also take the constructive feedback very seriously, and will do our utmost to make your second stay impeccable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Joeske

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super accommodatie. De ligging en de netheid is super
Stayed 1 night in May 2024
Response from Gulde Schoen on 10 May 2024
Ontzettend bedankt voor de fijne woorden Joeske!

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situé au coeur de Anvers, magnifique lieu où chaque suite vous enchantera. Nous avons passé un très agréable séjour. Steven de plus est d'une aide précieuse pour apporter un conseil au-delà de son acceuil sympatique et professionnel.
Stayed 1 night in Apr 2024
Response from Gulde Schoen on 22 Apr 2024
Merci beaucoup Patrick, ca nous fait beaucoup de plaisir!Steven

6/10 Okay

Ch

It was Al over the place dusty
Stayed 2 nights in Apr 2024
Response from Gulde Schoen on 14 Apr 2024
Thanks for your feedback, we are sorry to hear that you were not really satisfied with the cleanliness, and we will take these points very serious, and will do our best to maintain the highest standards in cleanliness

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gulde Schoen on 14 Apr 2024
Thanks for the nice review Yasmina!

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2024
Response from Gulde Schoen on 18 Apr 2024
Thank you so much Daniel!

10/10 Excellent

Liroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamer schoon en goed bed.
Stayed 1 night in Feb 2024
Response from Gulde Schoen on 28 Feb 2024
Dank je wel Liroy!

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gulde Schoen on 12 Feb 2024
Thanks so much Fidel, this means a lot for us!

4/10 Poor

Ronny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gulde Schoen on 6 Jan 2024
Dear Ronny, we regret to read that you were not completely satisfied with your stay @ Gulde Schoen. We would love to hear on which points we could improve, in order to improve ourselves in the future.Warm regards,

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!
Prettig verblijf! Goede bedden en een grote, mooie kamer!
Stayed 1 night in Dec 2023
Response from Gulde Schoen on 3 Jan 2024
Dank je wel Alexandra, doet ons veel plezier!

10/10 Excellent

Mari

Stayed 2 nights in Dec 2023
Response from Gulde Schoen on 18 Jan 2024
Thank you so much!

10/10 Excellent

Meike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gulde Schoen on 27 Dec 2023
Dank je wel Meike!

10/10 Excellent

Pelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gulde Schoen on 12 Dec 2023
Super bedankt voor deze geweldige review Pelle!

10/10 Excellent

Wieger Jan

Response from Gulde Schoen on 12 Feb 2024
Super bedankt Jan!

8/10 Good

Frank

Travelled with partner
Liked: Amenities
Response from Gulde Schoen on 6 Mar 2024
Bedankt voor de review, Frank

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Gulde Schoen on 14 Nov 2023
Ontzettend bedankt voor deze super score Robert!

6/10 Okay

Lieven

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Gulde Schoen on 10 Nov 2023
Thanks for your feedback, we regret to read that you were not completely satisfied with your stay. If you would like to inform us which points we could improve, would be highly appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top verblijf, aanrader
Zelfs na een 2de keer er te verblijven, maar in een andere suite, was het een zeer aangename en leuke ervaring. Midden centrum, op een zucht vd Groenplaats en de Meir. De werking om de deuren te openen via je smartphone en zonder sleutels, is zeer gemakkelijk in gebruik. Bij vragen of problemen wordt er telefonisch snel een antwoord gegeven (de kamerdeur v suite 1 ging moeilijk open, mits de assertief waren we in een wip binnen). Wij komen hier zeker opnieuw als we naar Antwerpen gaan.
Stayed 1 night in Oct 2023
Response from Gulde Schoen on 4 Nov 2023
Beste, ontzettend bedankt voor zo een fijne review, het was een plezier jullie te ontmoeten, en hopelijk tot gauw!

8/10 Good

Monique

Stayed 1 night in Oct 2023
Response from Gulde Schoen on 14 Nov 2023
Bedankt voor deze feedback Monique

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige suite ( 1), zeer schoon en van alle gemakken voorzien. Op loopafstand van alle winkels en parkeergarage. Zeer aardige gastheer aanwezig en heel handig hoe alles digitaal is geregeld met het openen van de deuren via een linkje op je telefoon. Aanrader!
Stayed 1 night in Oct 2023
Response from Gulde Schoen on 28 Oct 2023
Beste Irene, ontzettend bedankt voor deze fijne review en feedback, is een plezier om te lezen. Hopelijk tot snel weer!

6/10 Okay

pierre

Stayed 1 night in Aug 2023
Response from Gulde Schoen on 5 Sep 2023
Dear Pierre, thanks for your review. We regret to understand that you were not completely satisfied with your stay, and are always open to receive feedback for future references.Warm regards,

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe verblijf
Nette luxe kamer Wat storingen met de app voor het openen en sluiten van de deuren Maar dit is heel netjes opgelost / gecompenseerd
Stayed 1 night in Aug 2023
Response from Gulde Schoen on 15 Aug 2023
Bedankt voor de fijne review en constructieve feedback Renee!

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschön, modern und zentral.
Stayed 3 nights in Aug 2023
Response from Gulde Schoen on 15 Aug 2023
Thank you so much for this amazing review Roger!

10/10 Excellent

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Gulde Schoen on 25 Jul 2023
Dear Inez,Thank you so much for the nice review!Hope to welcome you back soon

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Gulde Schoen on 25 Jul 2023
Beste Stefan,Bedankt voor de uitstekende score, doet ons veel plezier!Tot snel hopen we!

10/10 Excellent

Fleur

Stayed 1 night in Jul 2023
Response from Gulde Schoen on 9 Aug 2023
Thank you so much Fleur!

10/10 Excellent

Jeffry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helemaal top
Stayed 1 night in Jun 2023
Response from Gulde Schoen on 22 Jul 2023
Thank you so much Jeffry!