Booking was for two rooms in URBAN. On arrival told that Urban has been taken over by Ukrainian refugees, and therefore rooms are in the main hotel. One room was perfect, recently refirbished and clean. The other room was very dated and an accessible room - not something that has been booked. Room was dirty (what appeared to be blood on the floor) and soft furnishings dirty. For an accessible room, it wasnt even accessible! (Phone, soap, shower gel etc out of reach, step into bathroom, accessible bed was furthest away and access blocked by heavy marble table). Quite disappointing to be honest as I paid the same for both rooms. Breakdast was great. Shuttle to/from airport was regular and easy to use. Staff were lovely. This would have been 5 stars if both rooms were the same!