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Reviews of Americas Best Value Inn Zumbrota

2 out of 5
Americas Best Value Inn Zumbrota
1435 Northstar Dr, Zumbrota, MN

Reviews

6.8
Rating 10 - Excellent. 70 out of 306 reviews" "
Rating 8 - Good. 83 out of 306 reviews" "
Rating 6 - Okay. 62 out of 306 reviews" "
Rating 4 - Poor. 51 out of 306 reviews" "
Rating 2 - Terrible. 40 out of 306 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Eric Makowski, Motley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy
Stayed 2 nights in May 2024

6/10 Okay

Rick

Travelled with family, Business traveller
Liked: Cleanliness
It's a motel in a great small town. Nothing special about the rooms, it's just a place to sleep.
Stayed 1 night in Apr 2024
Response from ABVI on 26 Apr 2024
Thank you for staying with us, we hope to see you again soon!

2/10 Terrible

Carol

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst hotel I've ever stayed at. Everything was out-dated and worn or in disrepair. The electricity was faulty - light switch in bathroom was loose and wouldn't turn off, fuse blew out in room more than once. The heating and cooling unit also didn't work. Also the mattress was very hard and old. This place should be closed until they can repair and update everything.
Stayed 1 night in Apr 2024
Response from ABVI on 26 Apr 2024
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

8/10 Good

Chantel

Business traveller, Travelled with partner
Liked: Cleanliness
The bathroom was dirty
Stayed 1 night in Mar 2024
Response from ABVI on 1 Apr 2024
We are sorry to hear that, we will do better next time thank you for letting us know.

6/10 Okay

Ron

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jan 2024
Response from ABVI on 14 Jan 2024
Thank you for staying with us, we hope to see you again soon!

4/10 Poor

Alexa

Stayed 1 night in Jan 2024
Response from ABVI on 13 Jan 2024
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even stay. There were dirty sheets with god knows what on them, blood spray on the ceiling (drug use, murder, fight?). Absolutely disgusting!
Stayed 1 night in Oct 2023
Response from Guest Relations on 9 Jan 2024
Dear Karen,Thank you for leaving us a review. Please know that our hotel is committed to the comfort and safety of our guests, and what you mentioned is not in line with our environment. Regardless, we will be sure to share your feedback with our team for improvement. Please consider giving us another chance in the future so we can show you a much better experience.

8/10 Good

mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from ABVI on 5 Jan 2024
Thank you for staying with us, hope to see you again soon.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from ABVI on 3 Jan 2024
Thank you for staying with us, we hope to see you again soon!

8/10 Good

Susan

Liked: Cleanliness, staff & service
Clean, no frills place. Room was clean and fresh. Staff was friendly and helpful. Breakfast was cereal, toast, yogurt. Office area could use updates as furniture was very worn.
Stayed 1 night in Nov 2023
Response from ABVI on 18 Nov 2023
Thank you for staying with is, we hope to see you again soon!

10/10 Excellent

Mardis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints,I drive trucks and needed somewhere that' was nice and quiet
Stayed 1 night in Nov 2023
Response from ABVI on 16 Nov 2023
Thank you for staying with us, we hope to see you again.

4/10 Poor

Bill

Travelled with group
Liked: Staff & service
Disliked: Amenities
No tv except internet access omly,empty pop machine,card only vending machines
Stayed 1 night in Oct 2023
Response from ABVI Zumbrota on 31 Oct 2023
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not my favorite
Immediately drove up and trash everywhere, screens off windows, missing paint. Check in was okay, staff was friendly. Checked into room and smelled a little musty. Bed was hard as a rock and shower had hair in it still. Walls were paper thin and our upstairs neighbor was up all night banging around. Tv was nice, very disappointed in the overall quality.
Stayed 1 night in Oct 2023
Response from ABVI Zumbrota on 19 Oct 2023
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stay
Very friendly front desk service!! Room was clean and the bed was comfortable. A great no frills stay at a great price.
Stayed 1 night in Oct 2023
Response from ABVI Zumbrota on 19 Oct 2023
Thank you for staying with us, we hope to see you again.

8/10 Good

Paula, Valley Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ABVI Zumbrota on 19 Oct 2023
Thank you for staying with us, we hope to see you again.

8/10 Good

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet
Stayed 1 night in Oct 2023
Response from ABVI Zumbrota on 15 Oct 2023
Thank you for staying with us, we hope to see you again.

6/10 Okay

Allan

Disliked: Property conditions & facilities
needs maintenance
Stayed 3 nights in Sep 2023
Response from ABVI Zumbrota on 6 Oct 2023
Thank you for staying with us, we hope to see you again.

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were uncomfortable, white towels were yellow, the room smelled, the vinyl desk was peeling, seemed very understaffed. Never again
Stayed 1 night in Sep 2023
Response from Management on 25 Sep 2023
Hi, we apologize your stay what not up to your standers. Next time, please let management know immediately if you are unsatisfied with your accommodations. Thank you.

8/10 Good

Chris

Stayed 1 night in Sep 2023
Response from ABVI Zumbrota on 15 Oct 2023
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant visit
Stayed 1 night in Sep 2023
Response from Management on 16 Sep 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were really kind and helpful. Also, there’s a restaurant within easy waking distance (it’s the blue building in front of the hotel), so that was nice too!
Stayed 2 nights in Sep 2023
Response from ABVI Zumbrota on 12 Sep 2023
Thank you for staying with us, we hope to see you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very friendly staff
The room seem pretty clean but the stairwell could use some vacuuming
Stayed 1 night in Sep 2023
Response from ABVI Zumbrota on 12 Sep 2023
Thank you for staying with us, we hope to see you again.

8/10 Good

Shanna

Liked: Cleanliness
Disliked: Staff & service, amenities
Noisey
Stayed 2 nights in Aug 2023
Response from ABVI Zumbrota on 26 Aug 2023
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Marvis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from ABVI Zumbrota on 26 Aug 2023
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023
Response from Management on 14 Aug 2023
Thank you for staying with us, we hope to see you again soon!

8/10 Good

Randall

Stayed 1 night in Aug 2023
Response from ABVI Zumbrota on 12 Sep 2023
Thank you for staying with us, we hope to see you again.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older hotel but kept up good. Room was small but accommodating. Continental breakfast was very good. Beds were a little firm for us.
Stayed 1 night in Aug 2023
Response from Management on 13 Aug 2023
Thank you for staying with us, we hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from ABVI Zumbrota on 10 Aug 2023
Thank you for saying with us. We hope to see you next time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs up grades and better cleanliness
Stayed 1 night in Aug 2023
Response from ABVI on 9 Aug 2023
We are sorry for the poor cleaning in your room. Our rooms will be extra thoroughly cleaned from now on. We will make sure yours and others expectations will be met from now on.

10/10 Excellent

Tanner

Stayed 1 night in Aug 2023
Response from ABVI Zumbrota on 12 Sep 2023
Thank you for staying with us, we hope to see you again.

4/10 Poor

Rita Potvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs remodeling, not much of a breakfast. I had a non-smoking but everywhere smelled like it, even my room.
Stayed 2 nights in Aug 2023
Response from ABVI on 8 Aug 2023
Sorry for the inconvenience during your stay. Smoking in our hotel is prohibited, so we will be sure to get rid of the smell and be extra strict with our smoking policy. We will be sure to fix these problems so you and others can have a more comfortable stay.

4/10 Poor

Donalyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outside of the building is a dump - weeds - bucket of ice melt for sidewalks still sitting right by the only entrance - in August ! Dirty entryway. All towels & washcloths needs to be replaced as they are paper thin & gross . The desk chair in the room had peeled vinyl on the headrest as well as the seat . Didn’t want to sit in that !!
Stayed 2 nights in Aug 2023
Response from ABVI on 8 Aug 2023
Sorry for the inconvenience, we will try our best to to solve these problems. We will fix these problems in a timely manner so your next stay will be better.

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from ABVI Zumbrota on 2 Aug 2023
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

8/10 Good

Jo

Stayed 1 night in Jul 2023
Response from ABVI Zumbrota on 2 Aug 2023
Thank you for saying with us. We hope to see you next time.

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owner has done a nice job keeping the property in good shape.
Stayed 4 nights in Jul 2023
Response from ABVI Zumbrota on 30 Jul 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent Renter
I've stayed at this hotel several times in the past years. It is very convenient for what I require.
Stayed 1 night in Jul 2023
Response from ABVI Zumbrota on 30 Jul 2023
Thank you for saying with us. We hope to see you next time.

4/10 Poor

Stephanie, Holmen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It needs alot of updating. The tub was stained and did not look clean. The shower head was rusted. The sheets were stained. The window sill was worn and broken. Our door did not lock unless we slammed it shut and jiggled the handle. Did not feel safe or clean. Would not recommend at all for families to stay here.
Stayed 1 night in Jul 2023
Response from ABVI Zumbrota on 11 Jul 2023
Thank you for staying with us, we apologize the room was not up to your expectations. We will do better in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 9 Jul 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 9 Jul 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, Clean & Comfortable Bed...Easy Access To Shopping & Dining..Will Definitely Stay There Again.....
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 14 Jun 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Jeffry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night Front desk lady was very nice and helpful. The room was clean and the bed was comfortable. Very satisfied with our stay.
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 14 Jun 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Kathleen

Travelled with partner
Very clean, polite workers, close to excellent restaurant
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 14 Jun 2023
Thank you for saying with us. We hope to see you next time.

8/10 Good

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 14 Jun 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are freindly and polite, rooms are clean and comfortable.
Stayed 3 nights in Jun 2023
Response from ABVI Zumbrota on 14 Jun 2023
Thank you for saying with us. We hope to see you next time.

8/10 Good

marsha, Monona

Travelled with partner
Liked: Cleanliness, staff & service
can tell they are trying to clean it up; still needing some touch ups. Bed was clean. around the property was kinda blah
Stayed 1 night in Jun 2023
Response from ABVI Zumbrota on 9 Jun 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Chuck

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, quiet and good for the price.
Stayed 2 nights in Jun 2023
Response from ABVI Zumbrota on 6 Jun 2023
Thank you for saying with us. We hope to see you next time.

4/10 Poor

Patricia

Disliked: Cleanliness
Stayed 1 night in May 2023
Response from Management on 28 May 2023
Thank for staying we us, we apologize the room was not up to your expectations. We will do better in the future.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you front desk attendant!
The desk clerk was so nice and accommodating, he even found a fan for me to use late at night. I would stay there again in a heartbeat.
Stayed 1 night in May 2023
Response from Management on 28 May 2023
Thank you for saying with us. We hope to see you next time.

10/10 Excellent

Kim

Stayed 1 night in Apr 2023
Response from Management on 28 May 2023
Thank you for staying this us, hope to see you again sometime.

8/10 Good

Connie

Travelled with family, Business traveller
Liked: Staff & service
Older facility, some remodeling taking place.
Stayed 1 night in Apr 2023
Response from Management on 18 Apr 2023
Thank you for your feed back. We hope to see you again.