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Reviews of Criterion Hotel Warwick

2.5 out of 5
Criterion Hotel Warwick
84 Palmerin Street, Warwick, QLD

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 113 reviews" "
Rating 8 - Good. 45 out of 113 reviews" "
Rating 6 - Okay. 22 out of 113 reviews" "
Rating 4 - Poor. 8 out of 113 reviews" "
Rating 2 - Terrible. 10 out of 113 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jul 2022

4/10 Poor

meredith

Travelled with group
Disliked: Amenities, property conditions & facilities
After i had booked this room almost 6 months in advance.. THE OWNER cancelled it because he wanted to use the room- by that time all accommodation was booked out because of the festival. Expedia was impossible to contact and it not know it had been cancelled.
Stayed 2 nights in Jul 2022

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Stayed for a week during the recent Ulysses Rally. The one thing that really stands out is how good the staff are. In a word, exceptional. They are hard working and more than once went out of their way to accomodate requests.
Stayed 7 nights in Apr 2022

8/10 Good

James

Liked: Cleanliness, staff & service
Good value
Good price for a solo traveller just wanting a bed to sleep.
Stayed 3 nights in Apr 2022

10/10 Excellent

Alarna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage charm and lovely staff. Great location. Older style and basic facilities but makes up for it with the warm atmosphere
Stayed 3 nights in Mar 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities
poker machines had subwoofer sounds which penetrate upstairs
Stayed 1 night in Mar 2022

8/10 Good

Barbara

Stayed 1 night in Mar 2022

6/10 Okay

Catherina

Stayed 1 night in Mar 2022

4/10 Poor

Virginia

Travelled with family
Dinning service poor lost our order. Only 2 towels for 3 adults.not enough pillows.
Stayed 1 night in Mar 2022

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old charm but very comfortable. Very clean. Friendly staff. Even had a slightly spooky incident from a resident ghost... it didn't like how I'd plugged in my mobile...went down to the common room to put a drink in the fridge... locked door behind me...only gone 2 mins... unlocked the room... my mobile was unplugged and moved. 👻 No other incidents but fascinating and I had a great sleep. 😁
Stayed 1 night in Mar 2022

8/10 Good

Miriam

Travelled with partner
Liked: Staff & service
Old character was nice, staff friendly, chatty & helpful, good pub food, overall was a different experience. Enjoyed our stay
Stayed 1 night in Mar 2022

10/10 Excellent

Wilfried

Convenient location, friendly staff, value for money. It was a pub, priced accordingly. Not ashamed of bangers and mash, rissoles and gravy on the menu and unashamedly so. They weren’t pretending to serve locally made gourmet sausages and garlic puréed potatoes. We had a good time, when in Warwick next we’d stay again.
Stayed 1 night in Mar 2022

4/10 Poor

Kate

Travelled with family and small children
Disliked: Cleanliness, staff & service
Such a pity. It’s a lovely historic building with adequate facilities. You can get a decent meal at the restaurant. The let down being that it does not have aircon so you need the window open. Our windows were directly above the beer garden which had clearly marked no smoking signs. Unfortunately these were not enforced by the staff ( and actually staff were seen smoking right next to one) which meant our small children were inflicted with a decent amount of passive smoke for hours. 4 of us are asthmatics and required medication due to the smoke. When I spoke to management she fobbed me off and did not care that they were breaking anti smoking laws as this area is not far enough away from where food was being served or building entrances. It is not adequately screened off as required. Bad management making for a bad experience
Stayed 2 nights in Mar 2022

8/10 Good

Josephine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were hospitable, the led light windows in the front bar are beautiful the property was clean
Stayed 1 night in Mar 2022

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff were friendly and we cannot fault our stay for the price.
Stayed 1 night in Mar 2022

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
We booked a veranda room for an overnight stay. Loved that the hotel had a lot of history and the vintage look. Room was very spacious and comfortable and that it opened up onto the veranda that overlooked the main street. The shared lounge/tv room also had coffee making facility. The shared bathroom was very clean and tidy, also had a iron and ironing board. We will differently book again to stay here.
Stayed 1 night in Feb 2022

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hassles to stay here.
Stayed 1 night in Feb 2022

8/10 Good

Sharie

Travelled with partner
Liked: Cleanliness, amenities
For the price this is good old fashioned pub style accommodation. Located in the Main Street of town and close to shops and restaurants. If you have mobility issues this is not for you as there are lots of stairs.
Stayed 3 nights in Jan 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

heloise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical and Great location
Stayed 3 nights in Oct 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The heritage of the building is beautiful
Stayed 1 night in Oct 2021

10/10 Excellent

Bruce

Stayed 2 nights in Sep 2021

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Warwick
Traditional pub stay with pretty comfortable beds. Verandah room a plus with direct access to sitting and space for morning coffee as Warwick wakes up to Saturday.
Stayed 1 night in Aug 2021

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Historic grand old pub, just needs a bit of a facelift to bring back the forner glory. But was great fun to stay in a charming old pub like that. Very central and convenient and great value room. The pub meals were great and well priced. We really enjoyed our stay
Stayed 1 night in Aug 2021

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Good, cheap, typical Queensland country hotel. Pub grub dinner menu was excellent…rissoles & veg, salt & pepper calamari and a nice bottle of Semillon Sauvignon Blanc. Friendly, efficient staff. I’d stay here again.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Loved the old brass bed to match the era of the hotel. Looking a bit tired in appearance but is a huge hotel to upkeep.
Stayed 2 nights in Aug 2021

8/10 Good

Natalie

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
I loved that it was a presumably heritage listed building. The bathrooms were really clean and well-maintained and the hotel itself was warm and cosy. I didnt like how noisy it was though when trying to sleep, because of drunk, loud patrons. The beds were warm and comfortable but the overall bedroom was very outdated... needed new carpet and dresser, and the sink was stained and only had cold water.
Stayed 1 night in Jul 2021

8/10 Good

Patricia

Disliked: Amenities
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Music too loud & very noisy place.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my overnight stay, the bed was comfortable and the room and amenities were very clean, the meals were excellent and very well priced, the staff go out of their way to make you feel at home, you have to like vintage buildings to fully appreciate the experience, its no all glisten & gleam, but has a charm that only 100 years can bring to a building, loved the striking of the clock next door, didn't keep me awake at all, can't wait for my next stay!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed in the Princess room that was. Very spacious and charming. Had an en-suite and air con so was very comfortable. Brass bed, claw foot bath and chesterfield lounge were lovely surprises
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Great Pub, Good meals. Was particularly cold so an electric blanket would have been welcome.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Basic Room
The room was very basic, but cheap! Disappointing there was no heater in the room and it was very cold.
Stayed 1 night in May 2021

10/10 Excellent

Martyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower didn't work, the toilet didn't flush. The dining room had no food. Young men were running around banging at doors well after midnight. All in all I won't be back.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room that was presented to us was nothing like as advertised on the website. The room was extremely small, no TV or a/c, no in room tea & coffee facilities, no cupboard, the amenities were shared, & the atmosphere was extremely uncomfortable. We decided to go elsewhere & would expect to be re-imbursed for the costs incurred.
Stayed 2 nights in May 2021

6/10 Okay

Shiralee

Liked: Staff & service, room comfort
Interesting hotel, a little noisy but it is a hotel, needs a lot of work done to it, smelt damp
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
A charming old building, but looking very tired. Bedrooms could do with a freshen-up, & cleaned properly.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel closed at 4pm - it was a public holiday but if they are receiving payment for accommodation then there should be someone there. We couldn't get a room with an ensuite because they were booked out - but, there wasn't anyone staying in those rooms?? There weren't any windows in the bedroom and there weren't any screens on the doorways - the mosquitos were bad so we couldn't let any air into the tiny bedroom. Fortunately we weren't able to stay the night anyhow.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
When having a shower water went all over the floor like a flood. The hotel is beautiful with lots of character. The room was clean but other people’s rubbish was left behind
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A historic site in central Warwick, close to everything.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Cute building Only one powerpoint in room
Stayed 1 night in Apr 2021