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Reviews of Hoang Kim Hotel

2.5 out of 5
Hoang Kim Hotel
Phai Nam Road, Ban Sisaket, Vientiane

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Bee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very limited space. Shower head is cracked, You will have to ask for room service if you need it, otherwise you’ll get nothing. Property list English language as well. When I get there no one know how to speak English. Breakfast is limited as well, only noodles for breakfast everyday.
Stayed 4 nights in Apr 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to sites
Stayed 2 nights in Feb 2024

10/10 Excellent

Nhia

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Lando

Stayed 1 night in Nov 2023

4/10 Poor

Lando

Disliked: Cleanliness, amenities, property conditions & facilities
Location is in the middle of everything which is very convenient. Rooms are very small and are not clean. The staff members are friendly. Recommended for a short stay. 1 or 2 nights.
Stayed 5 nights in Nov 2023

6/10 Okay

Emilia

Travelled with partner
Liked: Cleanliness, staff & service
Comfortable bed (mattress is on the harder side but I prefer that), hot water needed a little time to reach our room but when it got hot, it was boiling hot. Working AC, smart tv to connect your own device or netflix - takes a while to find your own tv in your room. Eggs for breakfast are made for order along with buffet of Lao brekfast dishes. A couple of maintenance issues: toilet tank was leaking leaving a huge puddle on the bathroom floor every time we flushed the toilet; tap was moving around, my husband fixed it. 😀
Stayed 4 nights in Nov 2023

2/10 Terrible

Michael Shigeru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dusty and dirty. Behind the bed looked like it had never been cleaned and still wasn’t despite asking for it to be. Black mold on the bathroom ceiling and ants crawling around the room the whole stay (they were already there when I checked in). The only positives were that the A/C and WiFi worked okay.

8/10 Good

todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food area was great and good food. No elevator so need to be in shape. 5 floors. Older rooms but all worked.
Stayed 2 nights in Jul 2023
Response from MR Ming on 12 Aug 2023
Thank you very much, hope we will have the opportunity to serve you next time.

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Had a really nice stay here even though it was only for one night. Quick check in, all staff very friendly even those who had limited English. Room was very clean, hot water and TV working with HBO. Great breakfast and nice location. Front desk helped me arrange a tuk tuk to the airport.
Stayed 1 night in Jun 2023
Response from MR Ming on 5 Jun 2023
Thank you very much, hope we will continue to serve you for the next time.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, for what I paid. Very clean & friendly staff. It was basic, but had everything you needed. If there was a down point, it was the sound proofing. I was on the top floor & could here doors banging & people talking. Would stay there again.
Stayed 4 nights in Oct 2022
Response from Mr Ming on 21 Nov 2022
Thank you very much, hope my hotel will continue to be your place to stay in the future.

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
Ok for overnight
Stayed 1 night in Sep 2022

8/10 Good

Mai Ong, Wausau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and restful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Trunk, Switzeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty small but nonetheless it created a warm, cozy feeling. The room was so much better than i anticipated compared to the amount i paid. What i like the most was the location as well as the friendliness of the staff and owner.
Stayed 1 night in Jan 2021
Response from Hoa on 4 Jan 2021
Wish you have a happy vacation, welcome to your next trip.

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
NIce little family-run hotel.
Stayed 2 nights in Nov 2020

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Nice little hotel with friendly, helpful staff.
Stayed 1 night in Nov 2020

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning not up to Standard Note this applies to my room only Maybe other rooms are ok
Stayed 5 nights in Jul 2019

8/10 Good

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス精神のよいホテル。
朝食も美味しかった。荷物も部屋まで運んでくれ従業員のサービスも非常に良かったです。
Stayed 4 nights in Jan 2023

6/10 Okay

??

Business traveller
화장실 변기가 가끔 말성.
Stayed 5 nights in Nov 2022

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Está cerca de la estación de autobuses que te lleva o trae a Bangkok. No necesitas Tucktuck salvo que lleves un maleton. A los alrededores un magnífico sitio de masaje 80.000 equivale una hora a 5 € técnica diferente a Thailandia pero de 10. Encontrarás puestos de comida local y sino también tienes a la derecha saliendo del hotel y después izquierda un sitio de hamburguesas naturales, magnífico. En el Hotel el desayuno estaba incluido y te dan un arroz vietnamita con pepinillo y con un te frio no está mal para empezar el día. El Hotel es al mismo tiempo Restaurante, se come bien y normalmente hay mucha gente en la recepción porque es la misma zona de restaurante. La atención de todos ellos es educada y amable. El inglés a excepción de un chico los demás no lo controlan. Las habitaciones son muy básicas, pero las camas son duras y se duerme bien. Y desde mi punto de vista es una magnífica opción cuando tienes que venir de Thailandia para gastar uno o dos días.
Stayed 1 night in Nov 2022
Response from MR Ming on 21 Nov 2022
Thank you very much, hope my hotel will continue to be your place to stay in the future.

4/10 Poor

Paolo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L unica nota positiva è stata il ragazzo della reception che parla inglese ed è molto gentile e mi ha aiutato per tutto quanto ma amche lui con informazioni approssimative ecc... ha il padre che ha un tuc tuc e quaindi ci si puo fidare di lui per spostamenti. Ma a livello camere...dotazione camere... e servizio ... beh ...non ci siamo proprio. Si staccava la luce se volevo alzare il boiler per avere acqua calda. No phone in dotazione. Camera davvero sporca e di materiali scadenti. Acqua che colava quando pioveva sul comodino dal tetto con macchia annessa.... un disastro
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
電気ﾎﾟｯﾄがなくレストランでのポットを使用するようにした。 その他説明が不十分です。
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location, poor service
The hotel itself is clean and comfortable, but we were disappointed regarding the service. Firstly, we booked airport pick up from the hotel, everything was confirmed but in the end they did not send anyone to pick us up, and when we arrived with a taxi they claimed they had no clue the were supposed to pick us up. Secondly, we found another guest entering OUR room without our permission or the hotels knowledge. The hotel stores the keys to the rooms on the counter downstairs, so when no staff is present anyone can grab the room keys. Luckily nothing was stolen from our room.
Stayed 1 night in Dec 2019
Response from Tinh Le Quang on 14 Dec 2019
Thank you so much for taking the time to write a review and comment on the hotel. We sincerely apologize for the errors.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

John, Hong Kong

Liked: Cleanliness, staff & service
Budget hotel for traveler. Pros 1) Breakfast included and taste good. 2) Convenient location which near to the airport bus station and most of attractions by walk 3) Good price Cons 1) Noise of the air conditioner 2) No lift 3) Window face to corridor
Stayed 3 nights in Nov 2019
Response from MR: Le Quang tinh on 21 Nov 2019
Cảm ơn bạn rất nhiều, hi vọng chúng tôi được đón tiếp bạn thêm nhiều lần tiếp theo. xin trân trọng cảm ơn.

8/10 Good

TOMO, BKK

Liked: Cleanliness, staff & service, property conditions & facilities
シャワーはお湯が出ますか? 私は出なかったけど？
Stayed 1 night in Oct 2019
Response from Tinh Le Quang +8562099585959 on 18 Oct 2019
ホテルには24時間お湯があります