I booked this hotel for only one night to visit the local ruins, and after arriving, decided to stay an extra night. Upon arrival, they welcomed us with tea and warm hand towels, the staff was super friendly and before I had a chance to look back, someone had already placed our luggage in a cart. The room was beautiful with high wooden ceilings, big beds, lots of storage. The grounds are beautiful too. One look at the place and I decided this was the place to take a breather after having spent 8 days traveling around northern Thailand. We were tired and needed to relax for a bit before continuing our journey of 8 more days in Bangkok, Krabi and finally Singapore. We actually enjoyed the pool one night, dined at the restaurant twice and had massages both nights. The beds are somewhat hard, but I found that at every single hotel in Thailand. The front desk staff helped me get air reservations to fly to Krabi and were a pleasure to deal with. The breakfast that is included is a great deal with made to order omelettes and different options every day and a variety of juices, breads, cereal and pastries in addition to local thai hot food options. Would stay here again if I ever visit Sukhothai again.