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Reviews of Etosha Safari Camp

2 out of 5
Etosha Safari Camp
C38, 10 km South of Andersson Gate, Okaukuejo

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 100 reviews" "
Rating 8 - Good. 45 out of 100 reviews" "
Rating 6 - Okay. 11 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's only 10km from Etosha NP and breakfast is served from 6:00.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the friendly staff really made it what it was. Loved the nightly music around the fire and the breakfast was delicious!
Stayed 2 nights in May 2023

4/10 Poor

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service for past clients
Everything was as expected and have no complains about the property except for their post service.I stayed at the property on the 6th of Jan and checked out on the 7th of Jan. Made my booking through Hotels.com who charged my credit card. Upon check out,etosha asked me to make payment as they had not received monies from Hotels.com. I then paid them directly to avoid back and forth,also as i had to leave for my next trip. To this day (10th Feb), I'm struggling to get the refund for the double charge as Etosha does not respond to Hotels.com to verify that i paid them directly.I also sent them an email myself and have never received any acknowledgement of receipt. They have ruined a perfect stay in exchange for poor review which will drag their reputation as a proper establishment.
Stayed 1 night in Jan 2023

10/10 Excellent

Frik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay
Stayed 3 nights in May 2022
Response from Nicole on 14 Jun 2022
Dear Frik Thank you so much for your positive review and for taking the time to provide feedback. We are delighted to hear that you had a positive experience with us at Gondwana Collection Namibia. We hope to welcome you back soon. Kind regards Gondwana Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option near Etosha Anderson Gate
Well located for Etosha NP. Reasonably priced and nice accommodation. Local band performance for dinner. Recommended.
Stayed 2 nights in Dec 2021
Response from elke on 14 Dec 2021
Thank you very much for your review. We look forward to welcoming you to one of our lodges again, sometime in the future. Kind regards Gondwana Collection

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super experience, facilities were great, staff is very nice and amazing value with breakfast included. 5 minute drive to park gate.
Stayed 2 nights in Mar 2021
Response from Sigrid on 17 Mar 2021
Thank you for your positive feedback, it is much appreciated

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etosha escape
The service was great place is exceptionally clean and was great value for money. Would definitely stay there again. Great excursion organised got see a pride of lions, several giraffes, brief glimpse of rhino, elephant, zebras and the various springboks.
Stayed 2 nights in Dec 2019

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Rude reception staff
The registration staff people were rude. We were told that we could only have the buffet dinner, no other choices. Another guest was given a dinner option for him grandson. We ate elsewhere. The air conditioning was not able to adequately cool our safari tent. This was probably to be expected, given the extreme temps outside.
Stayed 1 night in Nov 2019

2/10 Terrible

John, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was cleen, everything was marvellous, expect they wanted to charge us twice because they do not know how to get the money from Expedia 2hich I paid in advance
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Comfortable, however a bit dated. Dining situation is wide open and lets birds fly in and out and eat from the buffet. Rooms are basic.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyed casual friendly atmosphere and good dinners. Disliked poor maintenance - sewage line and plumbing broken and leaking at chalet, very poor WiFi
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem. Great meals and entertainment. Close to Etonian Pan west gate.
Stayed 1 night in Jul 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We thoroughly enjoyed our visit. The cabins were adorable and well designed. The staff were friendly and helpful. We missed breakfast as we were so tired from a long drive the day before that we slept in.
Stayed 1 night in Jan 2019

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice close to Etosha National Park
Nice room with good facilities close to Etosha National Park....small pool and free breakfast buffet
Response from Social Media Assistant on 18 Apr 2018
We want to say many thanks for elaborating our property with such great words Marlene. It was a pleasure hosting you and we hope we have inspired you to visit our establishment again soon. Keep well and kind regards, Koney

8/10 Good

Scott , Tiburon, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Etosha base camp!
Super staff and food. Fun atmosphere. Cool little cabins. Great base for Etosha park - before day begins and after, too.
Stayed 1 night in Sep 2017

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend it!
This was a great place to stay overnight before passing through to Etosha. The staff was very friendly, breakfast was simple but good, the room was very clean & pretty much bug free! Really close to the NP!
Stayed 1 night in Mar 2017
Response from Social Media Assistant on 3 Jul 2017
Five stars! Thank you so much for this excellent rating. We are glad that we have made your visit as awesome as it sounds. Enjoy the rest of your travel adventures ahead. Kind regards, Koney

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family of 5 stayed here one night and loved it. The camp is close enough to Anderssen Gate that we spent an afternoon in the park and returned to spend the night before continuing our journey through Etosha the following day. The cabins are as clean as camp cabins can be, spacious, and perfectly spaced apart for privacy and convenience. We all loved the elephant showers!! Restaurant and bar are good. Would definitely go back (if we can ever afford another trip to Africa!!)
Response from Social Media Assistant on 16 Jun 2017
Thank you so much for sharing your excellent experience with us! It was indeed a pleasure to host you and we are hoping for more exciting moments with you on your next African adventure! Best wishes, Koney

8/10 Good

Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky place
The place was great with the house we were in recently painted. The live music with dinner added to the warm atmosphere. Very good food especially in the evening. It was great to be in a different kind of place from a traditional lodge.
Response from Social Media Assistant on 16 Jun 2017
We would like to take this opportunity to thank you for your wonderful words. We are so glad to hear that you had a remarkable time with us, we will surely ensure to maintain the exceptional standards of service delivery. Keep well and best wishes, Koney

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
secluded bungalow
The camp have separated their bungalows in groups of about 5 and have spaced them so that you feel very secluded. VERY poor and slow wifi in the bar area only. The room was very basic, but adequate. Expected a bit more for the price we were paying.
Response from Social Media Assistant on 3 Jul 2017
We would like to take this opportunity to thank you for sharing your feedback with us. We really appreciate your visit to our property and we hope this was not the last we have seen of you. Your concerns and the difficulties you encountered have been shared with the property management for immediate consideration. We are wishing you happy times ahead and we are hoping to welcome you back soon! Kind regards, Koney

6/10 Okay

David

Liked: Cleanliness, staff & service
Unfriendly front counter staff.
I booked a family room and had not specified 3 people. They got very upset at me and charged me a much higher rate for the extra person than I paid on line for 2 people. The shower was cold and had very little pressure. Only buffet option for food which is twice the price as dinner in the national park. Property was nice and relaxing. Feels like the hotel takes advantage of travelers wherever they can. Very expensive compared to national park that had a night time water hole and larger swimming pools.
Response from General Manager on 23 Feb 2017
Dear David, Thank you very much for sharing your experience and for making us aware of this situation. Our aim is to never make our guests feel less valued, we sincerely apologise for the inconvenience we have caused. Our housekeeping staff and lodge management has ensured to improve the standard of services delivery and hope to make your next visit a great success. Kind regards, Koney

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Option just outside the park
The hotel has good facilities but was a little pricey compared to other places we stayed in Namibia. This was probably due to the time of year and location so close to Etosha.
Response from General Manager on 17 Aug 2016
Thank you very much for taking your time to write this review. We are happy to hear from you and we have taken your concern into consideration. We hope to offer you a near perfect experience on your next visit to our establishment. Kind regards, Koney Social Media Assistant

8/10 Good

Patrick, USA

Liked: Staff & service
Great option south of the park
This camp is directly off the main road, just south (and outside) the park. It consists of a central cluster of buildings that include dining areas, reception shop, bar, pool p and so on. Scattered about the surrounding hill are detached bungalow style cottages. Most if not all the cottages have a car parking area so one may drive to and from the main area if walking does not suit. A campground is laid out in a large level and grassy plain. A buffet dinner is served in the evening. The food during my stay was excellent. I would not hesitate to stay here again.
Response from Social Media Assistant on 6 Nov 2015
Thank you very much for taking the time to write us a review about your stay at the camp. We appreciate your feedback greatly and look forward to welcoming you back at the camp in the future. Kind regards, Katrin

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top gerne wieder
Stayed 2 nights in Oct 2023

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé
Les bungalows sont très propres, suffisamment éloignés les uns des autres pour garantir une atmosphère très calme. Le repas du soir et le petit déjeuner sont servis sous forme de buffets. Le camp est très bien situé, à 10 km de la porte Anderson, au sud du parc Etosha. Le camp est facile d'accès, très bien indiqué.
Stayed 1 night in Jul 2023

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ze zorgen voor wat ambiance s avonds Mooie kamers Dichtbij het etosha park
Stayed 1 night in Jul 2023

4/10 Poor

Jörg

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Im Großen und Ganzen ist das Camp ok, aber die Kommunikation und Abrechnung ist mangelhaft bis unverschämt. Ich hatte für eine Person gebucht, da damals nicht sicher war, dass meine Partnerin mitreisen kann. Als klar war, dass sie mitkommen kann, habe ich dem Camp geschrieben, dass wir zu zweit kommen. Bei einem reservierten Doppelzimmer sollte das kein Problem sein. Als wir abends ankamen wusste niemand etwas davon und wir mussten für die zweite Person soviel wie für die ersten nachbezahlen. In der dünn besiedelten Region ohne Alternative war das ziemlich unverschämt.
Stayed 3 nights in Aug 2022

8/10 Good

LOREDANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Nicole on 14 Jun 2022
Dear Loredana Thank you so much for your positive review and for taking the time to provide feedback. We are delighted to hear that you had a positive experience with us at Gondwana Collection Namibia. We hope to welcome you back soon. Kind regards Gondwana Team

10/10 Excellent

Josef

Stayed 2 nights in Apr 2022

8/10 Good

Mike

Stayed 1 night in Oct 2021

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Sigrid on 6 Oct 2021
merci beaucoup

10/10 Excellent

Yuri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella, ben curata ed organizzata. Il personale molto gentile e competente. Abbiamo prenotato una giornata al parco Etosha e la nostra guida Jackson è stata fantastica!
Stayed 2 nights in Aug 2021
Response from Elke on 7 Sep 2021
Thank you for taking the time to provide feedback on your recent stay. We look forward to be your host again, sometime in the future.

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service
Très belle ambiance musicale en soiree
Stayed 1 night in Aug 2021
Response from Sigrid on 6 Oct 2021
merci beaucoup.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekende ligging. Ruime lodges. Goede wegeninfrastructuur op site wat belangrijk is tijdens regenseizoen. S avonds giraffen voor de lodge gehad. Diner is aan de dure kant als je met andere plaatsen in Namibië vergelijkt. Een koelkast in de lodge was een leuke extra geweest.
Stayed 2 nights in Dec 2020
Response from Sigrid on 11 Jan 2021
Thank you for the review

10/10 Excellent

Sascha

Stayed 1 night in Nov 2020
Response from Sigrid on 11 Jan 2021
thank you for this great score

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Atmosphäre, lecker Essen und schöne Live Musik!
Stayed 3 nights in Feb 2020

10/10 Excellent

Britta, Deutschland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft direkt vorm Etosha. Super schön gestaltet und sehr nettes Personal. Camping2Go war eine gute Abwechslung zum Dachzelt. Das Frühstück reichhaltig und sehr lecker.
Stayed 1 night in Feb 2020

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Wij hadden geboekt meT gratis ontbijt, echter bij de lodge was dit niet bekend. Dit was vervelend, echter de manager eea uit weten te leggen en overtuigd. Voor de rest alles perfect.
Stayed 2 nights in Jan 2020

8/10 Good

ROBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buone lodge
A soli 9 km da Anderson Gate
Stayed 1 night in Dec 2019

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Buffet, tolle Lage, das Personal etwas trantütig.
Stayed 3 nights in Nov 2019

8/10 Good

pascale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait
très bonne option à la sortie (ou à l'entrée) de Etosha, hébergement moins onéreux que dans le parc. Les petites maisons individuelles s'étagent sur la colline offrant une jolie vue, très calmes. Chambres simples mais confortables, salles de bain rigolotes. Très bon buffet le soir, à environ 20 € Excellent buffet du petit déjeuner, très varié.
Stayed 1 night in Nov 2019

6/10 Okay

DAEWOON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
에토샤 주변 아쉬운 숙소
데스크 직원들은 바빠서 그런지 매우 사무적인 대응, 4인 가족용 숙소는 매우 비좁은 공간에 2층 침대를 설치해서 캐리어를 펼치기 힘든 공간이었습니다. 숙소 지붕이 함석 철판으로 지어져 밤까지 열기가 식지 않고 이층침대에 누워서 잠을 자고 있으면 동물이 지붕을 걸어다녀 지붕을 두드리며 잠을 자야했습니다. 가족여행용 숙소로는 합리적이지 않다고 판단합니다.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to entry of Etosha park, so more time in park then on the road towards park. Wifi only in restaurant area. forget 3g/gprs. Not available.
Stayed 2 nights in Oct 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Urlaub in Namibia
Schöne Anlage, die Bungalows weit genug von einande entfernt. Einen Kühlschrank im Zimmer haben wir vermisst.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guter Ausgangspunkt um den Etosha Nationalpark zu besuchen. Gute Angebote für geführte Touren mit tollen Guides.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Die Unterkunft war sehr schön und das Zimmer sauber. Leider war das Personal sehr unfähig, so wurden Bestellung nicht gebracht oder gar nicht erst aufgenommen, obwohl man bereits seit mehr als 30 Minuten beim Essen gewartet hat. Teilweise haben wir gefrühstückt ohne Kaffee und Tee zu bekommen, weil das Service Personal zwar anwesend war, jedoch auf Rufe etc. nicht reagierte. Beim Check in haben wir unsere Expedia Buchungsbestätigung abgegeben, welche einbehalten wurde. Da diese bei der Abreise nicht mehr auffindbar war, wollten sie uns die Beträge erneut in Rechnung stellen, schließlich könnten sie nicht sehen, dass wir bereits bezahlt hatten. Alles in allem eine sehr schöne, moderne und saubere Lodge-Anlage, jedoch mit sehr viel Verbesserungspotenzial bei den Service Mitarbeitern.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden op een kamer gerekend maar bleek een grote Lodge te zijn. Het avondeten met live muziek was geweldig Uitstekend locatie dicht bij Etosha
Stayed 2 nights in Sep 2019

8/10 Good

Lisa, Wiesbaden, Hessen, Deutschland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Buffet war sehr umfangreich morgens und abends und sehr lecker. Abends war bei Livemusik eine tolle Stimmung :) Die Lodge war sauber und - insbesondere das Bad - schön. Die Nähe zum Etosha war für uns ausschlaggebend für die Buchung und hat sich bewährt.
Stayed 1 night in Sep 2019

10/10 Excellent

KEUTGEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019