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Reviews of avid hotel Midland, an IHG Hotel

2.5 out of 5
avid hotel Midland, an IHG Hotel
2308 E Interstate 20, Midland, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 365 reviews" "
Rating 8 - Good. 83 out of 365 reviews" "
Rating 6 - Okay. 27 out of 365 reviews" "
Rating 4 - Poor. 16 out of 365 reviews" "
Rating 2 - Terrible. 21 out of 365 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Good accommodations
Stayed 4 nights in May 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and friendly
Stayed 2 nights in Apr 2024

6/10 Okay

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property but the room felt a little cramped and it had a tiny fridge. So it's mostly ideal for short stays
Stayed 1 night in Apr 2024

10/10 Excellent

Cody

Stayed 1 night in Apr 2024
Response from Michelle on 16 May 2024
Dear Cody,Thank you for taking the time to tell us about your experience at Avid Hotel Midland.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid Hotel Midland. Sincerely, Michelle Cid

6/10 Okay

Bill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no fans in the bathroom.
Stayed 1 night in Apr 2024

8/10 Good

Julie

The TV repeatedly came on during the night waking us up.
Stayed 1 night in Apr 2024

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nd peaceful
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean!
Stayed 2 nights in Apr 2024
Response from Michelle on 10 Apr 2024
Dear Pamela,Thank you for taking the time to tell us about your experience at avid MIDLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously makeChanges to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hopeThat you will allow us to serve you again in the future.Again, thank you for choosing avid, have a nice day. Sincerely,Michelle Cid General Manager

8/10 Good

Miguel

Stayed 2 nights in Mar 2024

2/10 Terrible

Maddie

Travelled with family and small children
Disliked: Staff & service, amenities
I liked how patient Cecilia (the front desk) receptionist was with the trouble I was having with my reservation and checkout. What I did not like, is how Michelle (the manager) made smart comments, being loud and exemplified that she totally lacked the understanding and knowledge of what happened, and what exactly needed to be done. Spending over almost $3,000 here within the last 2 months, makes me really upset to be treated in such a manner. I’m extremely disappointed.
Stayed 3 nights in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Maddie,Thank your for staying at the Avid hotel.We want to apoligize for the misunderstanding. We were just trying to let you know your card was getting declined, which we couldn't checked you out. Its not the first time we have trouble with your payment or wait for your to pay but we did worked with you, and we tried making your stay better. Hope you give us another chance, have a good day. sincerly,MichelleGeneral Manager

2/10 Terrible

Maddie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The way I was treated by the Manager. Me and my children have been coming here off and on for about (2) and I can admit, this was the 2nd time I was treated terribly. Michelle showed that she lacked knowledge of her duties and empathy for her guest. Me, specifically. She tried mocking, being sassy and also made a remark that made me feel uncomfortable.
Stayed 4 nights in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Maddie,Thank you for staying at the Avid Hotel.We want to apolize for not meeting your expectations and the misunderstanding, i was just trying to explain to you that your card was getting declined. Which its a personal issue, you were asking questions which i did answer but my intentions were never to offend you or disrespect you. I apoligize, we did worked with you cause we loved having you.If you have any questions, don't hesitate to call us. Thank you.SincerelyMichelle CidGenereal Manager

10/10 Excellent

Manohar, Oshkosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat clean and new property. Highly recommend
Stayed 1 night in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Manohar,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Disarya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at this hotel and it was good. I will definitely recommend and will be coming back.
Stayed 2 nights in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Disarya,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

4/10 Poor

Cristian

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Only cold water on the shower, elevevator didn’t work and I stayed in the 4th floor so and my wife has a bad knee so imagine that
Stayed 1 night in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Cristian,Thank you for choosing avid and for taking the time to provide feedback about your experience at avid MIDLAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We already take care of it and I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us. Sincerely, Michelle Cid General Manager

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Lydia,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Peter,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and place was very clean
Stayed 4 nights in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Jonathan,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but there was a bad odor coming from inside and outside the room.
Stayed 1 night in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Alicia,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

8/10 Good

Maddie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always tries their best to help you with whatever you’re needing help with, as far any questions or accommodations needed to enhance the experience of your stay!
Stayed 1 night in Mar 2024
Response from Michelle on 27 Mar 2024
Dear Maddie,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

8/10 Good

Maddie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, both receptionists and housekeepers are always welcoming and polite. Anything that I needed help with or had questions about, the entire receptionist team, managers included were genuinely and exceptionally knowledgeable, helpful and very supportive. Each and every one exceeded their expectations! Great teamwork!
Stayed 1 night in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Maddie,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

4/10 Poor

Amy

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not a safe spot For Women traveling alone. I had a note on my car in the morning to come to a man’s room so he could give me a massage.
Response from Michelle on 23 Mar 2024
Dear AmyThank you for choosing avid and for taking the time to provide feedback about your experience at avid MIDLAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Again, we apoligize for the inconvinience hopefully next visit, let us know anything you need and we would be gladly help you to have a better and safe stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us. Sincerely, Michelle Cid General Manager

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, trying to get there is another issue!
Stayed 1 night in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Oscar,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Samuel,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the truck parking, close to truckstop, Fleetpride, walmart and places to eat
Stayed 2 nights in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Tim,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Laura,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room
Stayed 1 night in Feb 2024
Response from Michelle on 23 Mar 2024
Dear Diana,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Richard

Stayed 2 nights in Feb 2024
Response from Michelle on 27 Mar 2024
Dear Richard,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

6/10 Okay

Aaron

Stayed 2 nights in Feb 2024
Response from Michelle on 13 Feb 2024
Dear Aaron,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Consuelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jojo did a great job she was courteous and efficient when checking us in and out as well as the breakfast attendee. Will definitely recommend this property.
Stayed 2 nights in Feb 2024
Response from Michelle on 13 Feb 2024
Dear Consuelo,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

6/10 Okay

Armida

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The water in the shower was cold. Had to run it for 10 to 15 minutes to warm up. Loud noises inside the room. Kept us up.
Stayed 2 nights in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Armida,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Rigoalberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente servicio instalaciones muy modernas y limpias
Stayed 4 nights in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Rigoalberto,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Avery

Stayed 1 night in Jan 2024
Response from Michelle on 27 Mar 2024
Dear Avery,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Avid, have a nice day. Sincerely, Michelle Cid General Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Check in was a breeze! Check in area was clean and very well lit. Room was clean and the TV was on and had a welcome message with my name. Beds were comfy and I loved the soft pillow! Wish I could buy one haha
Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Valery,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

4/10 Poor

richard

Parking is excellent
Stayed 2 nights in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Richard,Thank you for choosing avid and for taking the time to provide feedback about your experience at avid MIDLAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.

6/10 Okay

Maryjo

Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Maryjo,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

L Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear L Blake,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was horrible. Our room smelt like sewer and instead of addressing issue she called us names. Rude customer service and I can’t rely on management only karma. What a joke.
Stayed 2 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Lauren,Thank you for choosing avid and for taking the time to provide feedback about your experience at avid MIDLAND. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.

10/10 Excellent

Ruben

Stayed 2 nights in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Ruben,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Austin,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good for a stop along the highway
Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Amy,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Katelyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on 13 Feb 2024
Dear Katelyn,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Roger,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Wendy,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Jose,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

8/10 Good

Jochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times in 2023 and it has been nice every time. No real complaints.
Stayed 2 nights in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Jochelle,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise view
Staff was friendly. Room was clean, comfortable, and great view of the sunrise.
Stayed 1 night in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Julian,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked for the night
It was fine. Small. Incredibly small, but I didn't need much more room. I had a hard time locating it by using the address and there is a LOT of construction around the area. But it was clean, quiet, and did the job. The staff was nice and the breakfast was basic. The gym was small. Nothing exciting, but nothing bad.
Stayed 1 night in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Rodney,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager

8/10 Good

Monica

Stayed 1 night in Dec 2023
Response from Michelle on 13 Feb 2024
Dear Monica,Thank you for taking the time to tell us about your experience at avid MIDLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are so glad to hear you enjoyed your stay and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing avid, have a nice day. Sincerely, Michelle Cid Front Desk Manager