4/10 Poor
Daria
9 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. You can easily walk to restaurants, coffee shops a grocery store and the beach. The property itself is outdated and worn out. The lobby is dark and the elevators smell of sweat. The carpet in the hall is old and worn down. You can see the dirt and stains. When I went into the room the laminate floor was deeply scratched and hadn’t been swept. The linens were stained, and pilled. The baseboards and bathroom floor were dirty. The towels need to be discarded as they were all well past their prime. I witnessed the housekeeping staff put the towels they were replacing in another room on the hallway floor. I was uncomfortable my entire stay. I have stayed at Kimpton properties for over 15 years and this property missed the mark. I will not return. If the neighborhood is most important you will love the area. If being comfortable and clean are important to you I would recommend skipping this property and staying elsewhere.
Daria
Stayed 3 nights in May 2024