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Reviews of Holiday Inn Express Las Vegas - Stadium Area

2.5 out of 5
Holiday Inn Express Las Vegas - Stadium Area
5760 Polaris Ave, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 44 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

German F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for value. Breakfast can use some help, not asking for five course meal but sausages three days in a row, come on. Good location just far enough from the strip
Stayed 3 nights in May 2024
Response from sam on 8 May 2024
Thank you for providing your feedback.

10/10 Excellent

Melissa

Business traveller
Liked: Staff & service, property conditions & facilities
Great Holiday Inn
Stayed 1 night in Apr 2024
Response from sam on 1 May 2024
Thank you for the great review!

6/10 Okay

Bethany

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved that breakfast was included and the parking was close to entrance. Housekeeping needs to do better on checking & refilling lotion, body wash, etc. Also the cook for breakfast was no where to be found on our last day.
Stayed 5 nights in Apr 2024
Response from sam on 24 Apr 2024
Thank you for taking the time to review our property.

10/10 Excellent

Mari

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Thank you!
Stayed 1 night in Apr 2024
Response from sam on 24 Apr 2024
Thank you for the great 5 star review.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from sam on 24 Apr 2024
Thank you for taking the time to review our property.

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The TVs didn’t work in both of our rooms. The door locks were problematic and the staff was aware of the issue. Many of our light switches were not functioning. Decent place but I wouldn’t necessarily stay there again.
Stayed 1 night in Apr 2024
Response from sam on 20 Apr 2024
Thank you for taking the time to provide your feedback.

2/10 Terrible

Brittany

Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from sam on 20 Apr 2024
Thank you for taking the time to review our property.

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from sam on 19 Apr 2024
Thank you for taking the time to provide your feedback.

4/10 Poor

Jason

Stayed 1 night in Apr 2024
Response from sam on 24 Apr 2024
Thank you for taking time to review our property.

6/10 Okay

maria

Liked: Property conditions & facilities
Average. Some staff were not exactly friendly or helpful.
Stayed 3 nights in Mar 2024
Response from sam on 5 Apr 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

Balraj

Stayed 1 night in Apr 2024
Response from sam on 24 Apr 2024
Thank you for the great 5 star review.

6/10 Okay

Kelley

Travelled with family, Business traveller
Not enough towels, toilet ran all night and kept no flushing. Airplane noise and hallway noise was terrible. Breakfast ran out of food, they need more employees to help with the breakfast, the sweet worker girl couldn’t keep up by herself,
Stayed 3 nights in Mar 2024
Response from sam on 3 Apr 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

Emily

Stayed 1 night in Mar 2024
Response from sam on 24 Apr 2024
Thank you for the great 5 star review

8/10 Good

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the things are fine at the hotel. However, it was too close to the airport and it was noisy in the early morning.
Stayed 2 nights in Mar 2024
Response from sam on 3 Apr 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from sam on 3 Apr 2024
Thank you for the great 5 star review!

8/10 Good

Wei Wei

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
good but not good enough consider the rate is as high as any hotel in main strip
Stayed 5 nights in Mar 2024
Response from sam on 3 Apr 2024
Thank you for taking the time to provide your feedback.

8/10 Good

Paul

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, close to airport, clean
Response from sam on 29 Mar 2024
Thank you for taking the time to review our property.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family of 6! The beds were comfortable, the room was very clean and breakfast was great! We had no complaints! We ended up needing to call the front desk to ask for a toilet plunger and I thought they would just drop one off. However, a staff member came and took care of the clog in our toilet AND even wiped everything down even though it wasn’t necessary. I was very impressed by this and the staff member was so kind! We highly recommend this hotel!
Stayed 1 night in Mar 2024
Response from sam on 29 Mar 2024
Thank you for the wonderful review. I will be sure to share your kind words with our amazing staff.

8/10 Good

virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Mar 2024
Response from sam on 29 Mar 2024
Thank you for taking the time to review our property.

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from sam on 29 Mar 2024
Thank you for taking the time to review our property.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, beds were comfortable, and location was great. Only complaint is the noise from being so close to the airport. You can hear the planes take off at night.
Stayed 3 nights in Mar 2024
Response from sam on 25 Mar 2024
Thank you for the great review!

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is friendly. AC is good. Breakfast is great. The only minor thing is that the air port is close by and the noise could be a issue for somebody while it's not a big issue for us. That's why I only give 4 stars for "Area around the property" while leave 5 stars for everything else.
Stayed 3 nights in Mar 2024
Response from sam on 25 Mar 2024
Thank you for the great review!

10/10 Excellent

Saori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but if we could have more pancakes, it would be so much better! Ladies at front desk are very nice! Our room was very clean and organized. I loved the big sized shampoo, conditioner and body soap bottles!
Stayed 2 nights in Mar 2024
Response from sam on 25 Mar 2024
Thank you for the great review!

4/10 Poor

Juan Pablo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience during our stay at Holiday Inn Express Las Vegas - Stadium Area was poor. Upon arrival, the check-in process was not the best. The room was not ready even though we arrived after the expected time. The cleanliness of the room was also subpar; the soap and shampoo bottles were almost empty and only lasted for one day. The bathroom sink was clogged, making it difficult to use. When we called for additional pillows and blankets, the front desk informed us that they had run out of them. The door handle was difficult to operate, and the WiFi signal was poor and hard to connect to.
Stayed 2 nights in Mar 2024
Response from sam on 23 Mar 2024
Thank you for providing your feedback.

10/10 Excellent

Barbara Ann, South Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shea was amazing
Stayed 3 nights in Mar 2024
Response from sam on 23 Mar 2024
Thank you for the great review.

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed on the strip many times we found the Hoiday Inn was a fantastic location to leave the hustle and bustle behind. It’s super close to the strip and Allegiant Stadium and nice and quiet in the evening. The staff are so friendly and accommodating! They went above and beyond for us.
Stayed 2 nights in Mar 2024
Response from sam on 23 Mar 2024
Thank you for the wonderful review.

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable beds. The air conditioning is quite noisy
Stayed 1 night in Mar 2024
Response from sam on 23 Mar 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for anyone going to an event at the Allegiant Stadium! The hotel is across the street from it and also next to an In and Out Burger if you’re hungry before and after any event. The staff were super friendly! Room was clean with nice amenities. The breakfast was just right. Very close to the airport too.
Stayed 1 night in Mar 2024
Response from sam on 19 Mar 2024
Thank you for the great review!

10/10 Excellent

Nyles

Travelled with partner
I liked everything. Had no problem. In&Out was walking distance so that’s a plus.. But my stay there was nice. 👍
Stayed 2 nights in Mar 2024
Response from sam on 23 Mar 2024
Thank you for the wonderful review.

10/10 Excellent

Jherick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sam on 19 Mar 2024
Thank you for the great review!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from sam on 16 Mar 2024
Thank you for the wonderful review!

10/10 Excellent

Moncy

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from sam on 14 Mar 2024
Thank you for the great 5 star review!

10/10 Excellent

Mick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Mar 2024
Response from sam on 14 Mar 2024
Thank you for the great 5 star review!

8/10 Good

ARVIND

Liked: Cleanliness, property conditions & facilities
Not so friendly front desk staff
Stayed 3 nights in Dec 2023
Response from sam on 14 Mar 2024
Thank you for taking the time to provide your feedback.

6/10 Okay

Benjamin

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This property was undergoing some renovations, so it was dirty and noisy at times. The area is very close to the new Allegiant Stadium, but there are a lot of homeless that wander around the area giving it an unsafe feel outside of the hotel. The staff was very friendly and the rooms provided adequate comfort for a brief stay at a decent price. Once the renovations are complete, this might be an okay choice for future travel, but something has got to be done about the safety/security outside of the hotel.
Stayed 2 nights in Feb 2024
Response from sam on 13 Mar 2024
Thank you for taking the time to provide your feedback.

2/10 Terrible

Greg

Stayed 1 night in Mar 2024
Response from sam on 29 Mar 2024
Thank you for providing your feedback.

6/10 Okay

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from sam on 7 Mar 2024
Thank you for taking the time to review our property.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very helpful.
Stayed 1 night in Mar 2024
Response from sam on 5 Mar 2024
Thank you for providing your feedback. I will be sure to relay your kind words to our team!

10/10 Excellent

Hayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best beds!
Stayed 1 night in Feb 2024
Response from sam on 2 Mar 2024
Thank you for the wonderful review!

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn't cleaned before we came. Hair in the bathtub,hair in the bathroom floor. The only thing good was the bed. Since the sheets are white,they looked clean. I would not recommend this place.
Stayed 3 nights in Feb 2024
Response from sam on 29 Feb 2024
Thank you for taking the time to provide your feedback.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fine properly in questionable area of town. Breakfast without no cinnamon rolls that HI is famous for was a huge disappointment but liked the seasoning on the potatoes. Housekeeping didn’t fill the soap in the shower which was a real bummer.
Stayed 1 night in Feb 2024
Response from sam on 29 Feb 2024
Thank you for providing your feedback.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sam on 21 Feb 2024
Thank you for the great review.

6/10 Okay

Mauri

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from sam on 21 Feb 2024
Thank you for your feedback.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
In and out Burger so handy
Stayed 1 night in Feb 2024
Response from sam on 21 Feb 2024
Thank you for your feedback.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Great hospitality. Tasty breakfast. Needs a little upkeep, but nothing that ruined our stay (broken safe and malfunctioning heater/ac). The pool and hot tub are open late. We enjoyed the place!
Stayed 3 nights in Feb 2024
Response from sam on 10 Feb 2024
Thank you for the great review!

10/10 Excellent

Pedro

Liked: Staff & service, property conditions & facilities
Noce place
Stayed 1 night in Feb 2024
Response from sam on 7 Feb 2024
Thank you for the great review!

10/10 Excellent

Germain

Stayed 1 night in Feb 2024
Response from sam on 7 Feb 2024
Thank you for the great review!

2/10 Terrible

NOGIVENNAME

Travelled with family
Disliked: Staff & service
They over charged me 250$ without my permission for cleaning fee and when i called them they told me that we were smoking in a room which we don’t and then i told that lady that we didn’t smoking then she don’t have any answer and she keep on telling me that to call back in morning I always use holiday inn for my stays but this time they disappoint me so much
Stayed 1 night in Feb 2024
Response from sam on 7 Feb 2024
Thank you for providing your feedback.

10/10 Excellent

Johnson

Stayed 2 nights in Feb 2024
Response from sam on 7 Feb 2024
Thank you for the great review!

8/10 Good

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and gasoline
Stayed 1 night in Jan 2024
Response from sam on 1 Feb 2024
Thank you for the great review!