Kayaking

Reviews of Quality Inn South Lake Tahoe

2.5 out of 5
Quality Inn South Lake Tahoe
4127 Pine Blvd, South Lake Tahoe, CA

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1004 reviews" "
Rating 8 - Good. 318 out of 1004 reviews" "
Rating 6 - Okay. 145 out of 1004 reviews" "
Rating 4 - Poor. 94 out of 1004 reviews" "
Rating 2 - Terrible. 64 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hannelore

Travelled with family
Liked: Cleanliness, staff & service
Easy to walk to shops restaurants
Stayed 2 nights in Apr 2024

8/10 Good

Alexander

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Low water pressure but good breakfast and very affordable for being close to statline
Stayed 1 night in May 2024

8/10 Good

Santhosh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Angelina

Travelled with partner
Nothing unique, woman at desk wasn’t very helpful. Told several times we need to call ahead if booking a room with a view to ensure they actually have it. Same with hot tub, which is completely out of order.
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi Angelina. We apologize for the lack of uniqueness during your stay and for any inconvenience caused by the unavailability of certain amenities, such as rooms with a view and the hot tub being out of order. Your feedback regarding the staff's assistance and communication will be addressed with our team to ensure better service in the future. We understand your frustration and appreciate your understanding. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly. We hope to have the opportunity to provide you with a more satisfactory experience in the future.

8/10 Good

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was decent area needs work, but I see working in progress
Stayed 1 night in May 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi James. Thank you for your feedback. We're glad to hear that you found our property decent and acknowledge that there's work in progress in the surrounding area. Ensuring a comfortable and safe environment for our guests is important to us, and we appreciate your understanding as improvements are being made. If there's anything specific we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Raina

Liked: Cleanliness
Nice clean rooms. My building had an elevator, but not all buildings do. This should be clearly advertised but isn't. Staff is helpful (24/7 at the front desk). Have microwave and fridge which is useful.
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Raina! Thank you for your review and for highlighting the cleanliness and amenities of our rooms. We appreciate your feedback regarding the elevator accessibility, and we'll certainly take this into consideration for our advertising materials to ensure clarity for future guests. It's wonderful to hear that our staff provided helpful assistance throughout your stay, and we're glad you found the microwave and fridge convenient. We strive to make every guest's experience comfortable and enjoyable, and we hope to welcome you back again soon for another pleasant stay.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to the Heavenly gondola and town. Breakfast was better than expected. Enjoyed the stay!
Stayed 7 nights in Mar 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Nathaniel! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our convenient location near the Heavenly gondola and town, as well as our breakfast offerings. It's always rewarding to know that we exceeded your expectations during your stay. We look forward to welcoming you back for another enjoyable visit in the future!

8/10 Good

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my seven-day stay. Six nights were quiet, but numerous guests talked loudly in the hallway well past midnight on Saturday night. Breakfasts were great, food-wise. But on Saturday and Sunday morning, there were no free tables, and I ate on a wet bench outside.
Stayed 7 nights in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi Theodore! Thank you for sharing your feedback on your recent seven-day stay. We're delighted to hear that you enjoyed the majority of your visit, particularly the breakfast offerings. However, we regret any inconvenience caused by the noise disturbance on Saturday night and the lack of available seating during breakfast hours on the weekend. Rest assured, we'll address these concerns with our team to ensure a more consistent and enjoyable experience for all our guests. We appreciate your valuable input and hope to welcome you back for an even more seamless stay in the future.

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk woman graciously changed our room upon request. Much appreciated. Excellent service.
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 29 Apr 2024
Hello Kameron! Thank you for your kind words. We're pleased to hear that our front desk staff provided excellent service and accommodated your request to change rooms graciously. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we're glad that we could assist you promptly. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 23 Apr 2024
Dear Timothy, Thank you for rating us 4/5. Your business is very important to us and your satisfaction is what we aim for. We commit to continuously strive in order to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Gregorio, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of juice choices, but no plain water at breakfast. Other than that small detail, everything was great.
Stayed 4 nights in Apr 2024
Response from CC - Guest Relations Manager on 22 Apr 2024
Dear Gregorio,Thank you for your feedback, and we're delighted to hear that you had a great experience overall. We appreciate your suggestion regarding the availability of plain water at breakfast, and we'll certainly take it into consideration as we strive to enhance our offerings for guests. Your satisfaction is important to us, and we're grateful for your valuable input. If there's anything else we can do to improve your stay in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

6/10 Okay

Susie

Travelled with family and small children
Disliked: Property conditions & facilities
The continental breakfast was more than expected! They had a good variety of breakfast items along with breakfast drinks- coffee, tea, oj, apple juice and other flavored juices. Our son loved making us waffles with their waffle maker. That was a huge plus! The room was just ok. They need to hire a better contractor to do better patch work and coverings around the walls. It makes the room look unpleasant. The bed was pretty amazing and comfortable. The floors outside of our room were damaged and stained black. I hope they replace it. It was gross. This hotel also allows pets so if you have children traveling with you that are allergic, this place isn’t for you. We could sometimes hear dogs barking at night. Overall, the pros were breakfast (waffle maker), warm running water, heater that worked very well and a great bed, and cons were all the above. Hope they fix the issues or at least make it look more presentable.
Stayed 2 nights in Apr 2024
Response from CC - Guest Relations Manager on 15 Apr 2024
Dear Susie,Thank you for sharing your thoughts on your recent stay. We are glad to hear that the variety and quality of our continental breakfast exceeded your expectations, and that the waffle maker was a particular highlight for your family. It's also reassuring to know you found the bed comfortable and the room amenities like the heater and hot water satisfactory.We appreciate your feedback regarding the room's aesthetics and the condition of the carpets outside your room. We are continuously working on improving our facilities and your comments are invaluable as part of this process. Please be assured that we are taking steps to address these issues to enhance the overall guest experience. We also understand the concerns regarding pet allergies and aim to ensure all guests have a comfortable stay. We hope to have another opportunity to serve you better in the future.Sincerely,

4/10 Poor

Z-

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 17 Apr 2024
Dear Z-, Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about. Sincerely,

10/10 Excellent

Jesus De la

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 6 May 2024
Hi Jesus De la! Your satisfaction is very important to us and we value your business. The high rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 15 Apr 2024
Dear Allyson, Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.Sincerely,

10/10 Excellent

amie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear amie, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.Sincerely,

10/10 Excellent

nha trang

Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 3 May 2024
Hi nha trang! I am very pleased that you left us a positive survey rating. This means so much to us at it shows that you had a satisfactory experience and that our hard work has paid off. We hope to see you again!

10/10 Excellent

Sitaram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear Sitaram,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

8/10 Good

Beatrice

Travelled with family
Liked: Staff & service
Staff was great and helpful. Property needs a facelift. The rooms and inside the buildings need are old, including the carpet. There was no available parking for the weekend.
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 9 Apr 2024
Hello Beatrice, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 10 Apr 2024
Hello Jason, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a 10 minutes walk from the Center and was very safe!
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 9 Apr 2024
Hello Melissa, We appreciate your kind words about the location and excellent service from the staff, as well as the recognition of the recent renovations. We are pleased to know that your experience was positive and that you enjoyed your stay.If you have any other suggestions or comments, please do not hesitate to let us know. We appreciate your preference and hope to have the opportunity to welcome you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😄
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 2 Apr 2024
Hello Michael, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Jessie, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

6/10 Okay

Ignacio

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Building inside plus carpet not in good condition. One good this is comfortable Bed
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Ignacio, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Poor

Ialanta

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 1 Apr 2024
Hello Lalanta, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Mayra

The breakfast was good. I’m happy that I chose this hotel. I don’t have any complaints.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Mayra, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Daizy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds a little short
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Daizy. Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would consider coming back!
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Juliana, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay there
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 27 Mar 2024
Hello Carlos, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the suite room. The hot tub was great, water got super hot. However I wish the hot water in the shower would get hotter. Bed was a little firm also but I like my bed on the softer side. Other then that great stay. Room was clean.
Stayed 5 nights in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Monica, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Cristy

Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on 14 Apr 2024
Dear Cristy, Your satisfaction is very important to us and we value your business. The perfect rating you have left us will serve as an encouragement for us to deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,

10/10 Excellent

Dylan, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Dylan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things listed on their website was accurate. Breakfast is available and there was a lot of options
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Rachelle, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Mellissa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. There is a breakfast provided, and the area was relatively quiet.
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 20 Mar 2024
Hello Mellissa, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Good

Carlos

I didn’t like that there wasn’t a snack vending machine only a beverage machine
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 20 Mar 2024
Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Gary, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
OK stay; hot tub not appealing; breakfast options not real healthy; bed acceptable; parking not sufficient, had to park "outside the lines", as did others. Price was right and stay was acceptable,
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 19 Mar 2024
Hello Gary, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Poor

Sandra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The sheets smell like cigarettes
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 19 Mar 2024
Hello Sandra, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 Good

Wenjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good except for the AC. It is too loud and even as we turned it off, it always have those tik sound and it turns on automatically after midnight and startles both me and my wife
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 16 Mar 2024
Hello Wenjie, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Charles, Sacramento

Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 6 Apr 2024
Hello Charles, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , affordable , nice , good breakfasts
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Paula, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 Okay

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Easy place to stay for a weekend in Tahoe. Great breakfast. Only downsides were there should be a non dairy milk & creamer options for guests who can’t have dairy or milk products. The mini fridge in my room smelt horrible and was not clean. Otherwise, fine
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Rachel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast area is a bit small , fyi. But , can’t complain because they had options. Room was clean. Staff at check in was really nice! Parking isn’t too bad. It was an overall great experience. No complains at all.
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Stephanie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 Okay

Scott

Stayed 5 nights in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Scott, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office was very friendly and nice!
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Carolina,Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MP - Guest Relations Manager on 13 Mar 2024
Hello Rosario, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

6/10 Okay

Ramchandra

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 10 Mar 2024
Hello Ramchandra, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okay

shashikanth

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Beds and pillows are not good condition. Also, no water was kept at breakfast
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 26 Feb 2024
Hello Shashikanth, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Fairly comfortable beds. Very cold bathroom with no ventilation when taking a shower. Found a piece of dog food on the floor,
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 26 Feb 2024
Hello Jeanette, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from MP - Guest Relations Manager on 26 Feb 2024
Hello Andrew, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 26 Feb 2024
Hello Roberto, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!