Standard Room, 1 Queen Bed, River View | Desk, laptop workspace, blackout curtains, soundproofing
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Reviews of Motel le Point de Vue

2.5 out of 5
Motel le Point de Vue
1099, chemin du Golf, La Malbaie, QC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 422 reviews" "
Rating 8 - Good. 139 out of 422 reviews" "
Rating 6 - Okay. 22 out of 422 reviews" "
Rating 4 - Poor. 9 out of 422 reviews" "
Rating 2 - Terrible. 6 out of 422 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Annie

Stayed 2 nights in Feb 2024
Response from Nicolas on 6 Feb 2024
Bonjour , je crois qu'il y a eu erreur sur votre Note car nous avons discuté ensemble par téléphone

10/10 Excellent

Laura ashley

Stayed 2 nights in Jan 2024
Response from Nicolas on 4 Feb 2024
Merci beaucoup pour votre visite ! Au plaisir de vous revoir

10/10 Excellent

Aldo

Response from Nicolas on 19 Jan 2024
Merci beaucoup de votre visite !

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique
Accueil sympathique, chambre propre, lit confortable
Stayed 1 night in Dec 2023
Response from Motel le Point de Vue on 28 Dec 2023
Merci de vos commentaires au plaisir de vous accueillir à nouveau

6/10 Okay

Verified traveller

Liked: Staff & service
Good location. Friendly service. Motel needs a freshen up
Stayed 1 night in Dec 2023
Response from Nicolas on 5 Feb 2024
Au plaisir de vous revoir !

8/10 Good

Samuelle

Stayed 1 night in Dec 2023
Response from Motel le Point de Vue on 28 Dec 2023
Merci au plaisir de vous accueillir à nouveau

8/10 Good

Samuel

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Motel le Point de Vue on 9 Dec 2023
Merci au plaisir de vous accueillir à nouveau.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Motel le Point de Vue on 8 Nov 2023
Merci beaucoup pour votre visite !

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Nicolas on 18 Sep 2023
au plaisir de vous accueillir prochainement

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in special mais efficace! Très belle vue sur le fleuve! Je recommande!
Stayed 1 night in Aug 2023
Response from Nicolas on 16 Aug 2023
Merci de votre visite !

10/10 Excellent

Guylaine

Stayed 1 night in Aug 2023
Response from Nicolas on 16 Aug 2023
Merci de votre visite !

8/10 Good

nicole

Travelled with partner
Liked: Property conditions & facilities
The service was very good...facilities also goos, microwave, fridge and coffee maker in room. Access to cuttlery and plates near reception. My ONLY COMPLAIN, we were there fir 5 days and room was not cleaned for the whole stay... Dirty plates, glasses, cups left in the room. Good thing we only bought croissants and orange juice for morning. Melissa was very helpful booking our whale tour, very pleasant and always smiling. The motel has a lot of potential but cleaning should be improuved.
Stayed 4 nights in Jul 2023
Response from Nicolas on 16 Aug 2023
Merci de votre commentaire !

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Motel is along the road, a little noisy, but fine when the window is closed. Beds are excellent and the view is great.
Stayed 1 night in Jul 2023
Response from Nicolas on 16 Aug 2023
Merci :-)

8/10 Good

Shinji

Stayed 1 night in Jun 2023
Response from Nicolas on 16 Aug 2023
Merci d'être venu nous visiter !

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean well furnished motel with a view of the river. Large room and comfortable beds. Contactless check-in; you call to get the door code. Some road and train noise, but not bad in shoulder season. Cute little coffee shop right across the street. I’d stay there again.
Stayed 2 nights in May 2023

8/10 Good

Deidre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host contacted me to make check-in easy and effortless. The room was clean and tidy upon arriving and was the perfect stay for our quick overnight travels.
Stayed 1 night in Apr 2023

10/10 Excellent

D Lawrence

Stayed 1 night in Apr 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2023

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Malbaie!
Stayed 1 night in Apr 2023

10/10 Excellent

Dr. Isreal, BOWIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very welcoming and friendly. I would highly recommend staying at this property.

6/10 Okay

Henry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location was good, room was ok but furniture very, uncomfortable, bathroom very dark. Staff was non existent from late afternoon until morning, only left a phone number if there was a problem. Found the room rate high for amenities received compared to other properties on our trip.
Stayed 2 nights in Sep 2022

8/10 Good

jean-claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a surprise! A good one :)
This hotel is way better than you actually think. First off, the check in during Covid, was awesome. They emailed me a code for the door and I let myself in. They did say that if there was any problems to contact them and they'd be happy to help. The room was quite a surprise, very spacious, with a desk, and a table with 2 chairs, and a beautiful view of the water and small part of town. The beds were comfortable, nothing too fancy, but clean and modern. Will be staying here again for sure.
Stayed 1 night in Jan 2022
Response from djé on 8 Feb 2022
Thank you looking forward to seeing you again

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Nice view. Clean and serviceable
Stayed 1 night in Oct 2021

10/10 Excellent

sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a sea view Insonorisation between rooms is not good a little boy was jumping in the room The others were very quiet
Stayed 1 night in Sep 2021

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excelent hotel. Really good value. Excellent view
Stayed 1 night in Aug 2021
Response from djé on 8 Sep 2021
Merci ce fut un plaisir de vous accueillir

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from djé on 8 Sep 2021
Merci ce fut un plaisir de vous accueillir

2/10 Terrible

Sandy L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever.
I travel a lot and don’t normally post bad reviews but the service I received at this property was disgusting. We stayed for two nights, the first night the sheets were stained and the pillow cases were full of long hair. It was obvious the sheets had not been changed from the previous guests. The second night we came back late in the evening to find out our beds had no comforters so we froze all night. Both days the reception office closed at 5 pm so there was no way to fix our issues. So the first night we had to strip the bed and sleep with no pillows or sheets and the second night we froze. No excuse for such terrible housecleaning service. Having no employees on site after 5 pm is strange as well.
Stayed 1 night in Aug 2021
Response from Jérome, owner on 23 Aug 2021
We are very sorry that you didn’t enjoy your stay at our establishement. At the moment, we are very short-staffed, and mistakes can happen. We have also reduced our office hours. HOWEVER, we explain to every guest that we are reachable 24/7 if you have any problems or demands. The office phone is transfered on our personnal mobile phones, and we do everything to fix any mistakes or oversights that happen. We are powerless if you don't ask us to fix the problem during your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Booked this hotel last minute as we decide to visit Charlevoix longer then expected
Stayed 1 night in Aug 2021
Response from djé on 8 Sep 2021
Merci ce fut un plaisir de vous accueillir

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

David H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ill be back
was worried because it was so inexpensive.. but it was a great stay. clean. great locatiin
Stayed 1 night in Dec 2020
Response from vicky on 16 Dec 2020
tank you very much!!! hope to see you again!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout etait parfait .. magnifique vue ! Tres bon service !
Stayed 1 night in Oct 2020
Response from Pat on 24 Oct 2020
merci

8/10 Good

MIKAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atisfied
Was close to everything We loved the view Staff very freindly
Stayed 1 night in Sep 2020
Response from Pat on 26 Sep 2020
thank you for your visit to us

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre et gens sympathiques
Gens sympatiques, très belle vue sur le fleuve, près de bons restaurants. Endroit securitaire avec parking. WI-FI rapide ainsi que choix de postes de télévision. Je vais certainement y retourner. Merci à l'équipe.
Stayed 1 night in Sep 2020
Response from Pat on 6 Sep 2020
merci de votre passage!!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Pat on 6 Sep 2020
Merci de votre passage chez nous"!!!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great location. Great hosts, really helpful. Would stay again.
Stayed 3 nights in Jul 2020
Response from vicky et regis on 5 Aug 2020
tank you very much for your visit!!! come back again!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome in La Malbaie
Nice large rooms within walking distance to many restaurants and other areas of interest. Clean and comfortable rooms. Very helpful, cheerful and friendly hosts who are eager to help in both languages. Would definitely stay with them again!
Stayed 1 night in Jul 2020
Response from Patrick on 26 Jul 2020
hank you very much looking forward to seeing you again

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
So neat and beautiful view. Friendly costumer service.
Stayed 1 night in Jun 2020
Response from Pat on 19 Jun 2020
thanks for the pleasure of seeing you again

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Claude-Andre

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est bien, propriétaire très sympathique chez fantastique
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok for a last minute booking, king of expensif for the place and facility
Stayed 1 night in Jul 2019
Response from Vicky and Redg on 29 Jul 2019
Thank you for your comment

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice update to my very quiet cabin
Stayed 1 night in Jul 2019
Response from Vicky and Redg on 19 Jul 2019
Thank you very much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était très bien l’emplacement la vue sur le fleuve la propreté et à proximité de l’hotel
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to services and destinations
Stayed 2 nights in May 2019
Response from Redg on 8 May 2019
Thank you very much

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect Place to stay to go skiing
Great great motel in La Malbaie, Nice view, small fridge, 5$ breakfast, cozzy beds, Ideal to go skiing to Mont Grand-Fonds (20 minutes). Friendly French staff
Stayed 1 night in Mar 2019
Response from Redg on 1 May 2019
Merci :)

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019