8 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)
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Reviews of Hyatt Vacation Club at The Welk, San Diego Area

3.5 out of 5
Hyatt Vacation Club at The Welk, San Diego Area
8860 Lawrence Welk Dr, Escondido, CA

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1006 reviews" "
Rating 8 - Good. 227 out of 1006 reviews" "
Rating 6 - Okay. 157 out of 1006 reviews" "
Rating 4 - Poor. 102 out of 1006 reviews" "
Rating 2 - Terrible. 84 out of 1006 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio, San diego

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place is not taking care of! Nothing work properly! All the games are broken or updated Hal of the firepit we tried didn’t worked even the one in the room! No service in the pool area the guy closed the bar when the pool was starting to be busy so silly!!! The manager of this place should really change line of work! Unacceptable!
Stayed 1 night in May 2024

10/10 Excellent

Marlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it here! It was so nice and quiet! Such a great staycation! So Family friendly and so much to do. There was a kitchen which was so useful and they were stocked with pots/pans/playes/cups/utensils and even grill amenities. It has a toaster, microwave, fridge, and coffee maker. Also has a little closet in the hallway with a broom/vacuum/iron/ironboard. The bathroom was pretty big with good water pressure and stocked with shampoo/conditioner/bodywash. Would definitely recommend! And would definitely stay again I wish check in time was earlier and check out was a little later to enjoy more but we did love the two pools and splash pad. So fun for the kids and us adults!
Stayed 1 night in May 2024

6/10 Okay

Douglas

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautifully maintained grounds. The unit needed work. Badly scuffed baseboards, dirty carpet, chairs near end of life. Mold in the shower. Expedia booked us into a different part of the resort than was described and shiwn in pictures. We'll never use Expedia again.
Stayed 5 nights in May 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Secluded location with a few stores within driveable distance
Stayed 2 nights in May 2024
Response from Kit E. on 15 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times over the past 20 years and it is always a great spot for family and fun.
Stayed 2 nights in May 2024
Response from Kit E. on 14 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Big
Stayed 2 nights in May 2024
Response from Kit E. on 14 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

German

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2024
Response from Kit E. on 13 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Mark Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not care that our room was on the 3rd floor ( 2 stair wells down below ground level).No elevators. With check in time at 4 pm and check out @ 10 Am...for the price of the room should be 11am check out and 3 pm check in.
Stayed 2 nights in May 2024
Response from Kit E. on 13 May 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Kit E. on 7 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

shlomit

Liked: Cleanliness, staff & service, property conditions & facilities
The best resort for family that want fun
Stayed 10 nights in Apr 2024
Response from Kit E. on 2 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kit E. on 2 May 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the price was fair.
Stayed 2 nights in Apr 2024
Response from Kit E. on 30 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

DARLENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how amazing the views are the cleanliness and the spacious bedrooms. Oh my God the place is amazing so many things to do from golfing to theater to swimming tennis courts great place to get away as a couple or even with Family will be coming back many times
Stayed 2 nights in Apr 2024
Response from Kit E. on 30 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Marvin

Liked: Cleanliness, property conditions & facilities
Restaurant and bar options close way too early
Stayed 2 nights in Apr 2024
Response from Kit E. on 30 Apr 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Good

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a beautiful setting but the amenities are a bit old. The room is large, nice space. The restaurants are old and a lot smelly.
Stayed 2 nights in Apr 2024
Response from Kit E. on 13 May 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Kit E. on 30 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Bess

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kit E. on 29 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property will be going back had an amazing time.
Stayed 2 nights in Apr 2024
Response from Kit E. on 26 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
I was surprised when I found out that a lot of people got there rooms for free when we paid over full price for mine. We did get a couple of free tickets to the Safari and the zoo. I am disappointed that Expedia did not tell me it was a time share.
Stayed 5 nights in Apr 2024
Response from Kit E. on 25 Apr 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Good

jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Kit E. on 23 Apr 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

Cara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller, this resort was the wrong choice. I felt unsafe to walk around the property after dark, even to walk to the restaurant. It was too isolated for solo travel. I ended up staying in my room after dark and checked out after 1 night.
Stayed 5 nights in Apr 2024
Response from Kit E. on 22 Apr 2024
Thank you for your review. We apologize for the issues you encountered. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Terrible

christina

Travelled with family
Disliked: Staff & service
Customer service was horrible
Stayed 1 night in Apr 2024
Response from Kit E. on 15 Apr 2024
Thank you for your review. We apologize for the issues you encountered with our staff. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

2/10 Terrible

Gina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
From the moment we arrived we experienced inconveniences. Resort was very spread out and every employee would either give us a different/incorrect answer or didn’t have an answer so we wasted a lot of time for what should have been very simple. Very frustrating. Unit was very outdated, was not thoroughly clean upon entry, a maintenance tech even came by asking if everything was “working okay” as he was supposed to have “inspected” the unit before we were let in. Ridiculous. The unit above us sounded like they were moving furniture all night and early morning or it was under construction. Front desk rang very loudly after 9:30 pm waking us up (we were already in bed tired from travel). We agreed to a 90 min sales meeting which went well over 2 hours because THEY were running late. I could go on and on. You could not pay me to stay at this property ever again.
Stayed 4 nights in Apr 2024
Response from Kit E. on 15 Apr 2024
Thank you for your review. We apologize for the issues you encountered with our maintenance team and our front desk. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

8/10 Good

Rajat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is big and beautiful, but having vip access, i was not offered the room credit nor room upgrade. Added connected rooms in expedia notes which was not honored.
Stayed 2 nights in Apr 2024
Response from Clay on 9 Apr 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience, but apologize for the inability to provide connecting rooms. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Privacy
Stayed 1 night in Apr 2024
Response from Clay on 9 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Noe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2024
Response from Ryan on 8 Apr 2024
Thank you, Noe, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

6/10 Okay

Trisha

Travelled with family
Disliked: Property conditions & facilities
Two of the three advertised dining options are always closed and staff have no idea if and when they will open. The third dining option is only open certain days of the week. You will need to bring your own groceries and cook in your room for every meal or drive about 20 minutes outside of the resort to find food. Rooms are in disrepair - holes in blankets, stains on upholstery, broken furniture and decor. Resort property is massive and beautiful but you will need to drive everywhere. There is an advertised shuttle to get you around, but we found it incredibly inconsistent. One might we had to walk a mile back to our rooms with sleepy kids at bedtime because there wasn't enough staff to pick us up in the shuttle. There were lots of activities for kids and the staff running the activities were very kind and doing the best with what was available to them (broken games and equipment). Our stay felt more like renting a run down airbnb with a good community pool than a 4 star resort.
Stayed 4 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you for your review. We apologize for the issues you encountered with dining options, room conditions, and our shuttle service. Your feedback is invaluable, and we're taking immediate action to address these concerns to enhance our guest experience. We're committed to ensuring our resort lives up to the standards our guests expect and hope to welcome you back for a much-improved stay.

10/10 Excellent

Eric, Tega Cay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice complex with above average amenities.
Stayed 5 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you, Eric, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that their were many resources to do on property for the family. Enough to have a great time.
Stayed 1 night in Apr 2024
Response from Ryan on 8 Apr 2024
Thank you, Victor, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Keivan, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you, Keivan, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

gaby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Peaceful
Stayed 2 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you, Gaby, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain View . Love love
Stayed 3 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you, Amanda, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Poor

christopher

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible conditions that were not addressed by on site staff. Also, Expedia never followed up with my pre trip concerns and scheduling requests. I have lost faith and confidence in Expedia
Stayed 3 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you for sharing your feedback. We are truly sorry to hear about the conditions you experienced and the lack of follow-up on your pre-trip concerns. Your satisfaction is very important to us, and we're taking your comments seriously to improve our service and communication. We hope for another opportunity to restore your faith in us.

10/10 Excellent

laja

Stayed 1 night in Mar 2024
Response from Kit E. on 15 Apr 2024
Thank you, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Estefania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful location . The only thing I didn’t like was the invited us to the timeshare meeting I went with open mind to see if it was worth it buying it but the sales man was rude and giving attitude. Until the supervisor notice and came to apologize but it was too late because by the time I was already thinking about leaving the place.
Stayed 2 nights in Mar 2024
Response from Clay on 11 Apr 2024
Thank you for your review. We're sorry to hear about the experience you encountered during your vacation ownership presentation. We're addressing these issues to ensure a smoother and more informed process for our guests. We appreciate your patience and hope to offer you a better experience in the future.

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Beautiful scenery, quiet, pools are warm, beds are comfortable including the couch pull out, they keep the towel cabinet open so you dont have to call for towels, which is nice, bbq pits, fire pit, golf course, full kitchen with utensils, and food was good at the Grill. Dislikes: no elevators, parking is not the greatest, and staff wasnt very accommodating. I asked to be close to our family and we were told we were, but we were literally 3 buildings away (which its a large property) and when i called front desk to see about changing rooms (the room next to my family was unoccupied) they said they would ask management and call back. I stayed there for 4 days, no one ever called us back... that was disappointing. It was a far walk everytime we had to do anything... and you have to walk because theres never parking near your hotel rooms.... Overall, it was a nice resort and we loved our stay.
Stayed 1 night in Mar 2024
Response from Ryan on 8 Apr 2024
Thank you, Ashley, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Kit E. on 11 Apr 2024
Thank you, for taking the time to leave a 4-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Micheal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery! Rooms clean and warm. Excellent parking and extremely safe.
Stayed 1 night in Mar 2024
Response from Ryan on 8 Apr 2024
Micheal, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

TRANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. Would have given it 5 stars, except the dishwasher was broken.
Stayed 3 nights in Mar 2024
Response from Ryan on 8 Apr 2024
Trang, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Leta, Laguna Niguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented and kids safe. Lots of activities for everyone.
Stayed 3 nights in Mar 2024
Response from Ryan on 14 Mar 2024
Thank you, Leta, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ryan on 8 Apr 2024
Derek, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan on 8 Apr 2024
Nick, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

8/10 Good

Jim

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is a very nice property. Lots of pools with slides and splash pads for the kids. It is fairly expensive and I would have thought that they would include activities for the kids. Went to make slime with my granddaughter and it was $20. Felt nickel and dimed. Room could have been cleaner. Small details were overlooked. Dust on the light fixtures, found a bra behind the dresser. Received lots of pressure to attend a sales meeting which we did just to receive some tickets to the zoo. Hard to get out of there. You need to be able to say no over and over.
Stayed 7 nights in Feb 2024
Response from Ryan on 8 Apr 2024
Jim, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place
Stayed 2 nights in Mar 2024
Response from Ryan on 14 Mar 2024
Thank you, Kevin, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is nice. A couple of issues - no shower curtain (had to request one) - bed not properly made (bottom sheet was too short for bed, 6 inches of mattress showing at foot of bed), dirty spatula left on top of fridge. Runner who brought us a shower curtain was excellent!!! Decent accommodation just had a few issues that are staff related. Stayed here previously and had no issues.
Stayed 1 night in Feb 2024
Response from Ryan on 26 Mar 2024
Thank you for your review! We apologize for the missing shower curtain and messy bed. We'll address these issues with housekeeping to ensure consistent service. We appreciate you highlighting the excellent runner's service.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful resort with great views. Staff was all kind and courteous.
Stayed 2 nights in Feb 2024
Response from Ryan on 14 Mar 2024
Thank you, William, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ryan on 14 Mar 2024
Thank you, Mike, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

christopher

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 1 night in Feb 2024
Response from Ryan on 26 Mar 2024
Thank you for taking the time to share your feedback. We noticed that your review does not have any comments on your stay. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

elizabeth, N Las Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly checkin staff. Family had lots of fun in the arcade.
Stayed 1 night in Feb 2024
Response from Ryan on 14 Mar 2024
Thank you, Elizabeth, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ryan on 8 Apr 2024
Thank you, Joseph, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!