Reception

Reviews of ABC Arabian Suites

ABC Arabian Suites
Off kuwait st Mankhool Area port rashid, Behind new gold souk bur dubai UAE, Dubai

Reviews

5.8
Rating 10 - Excellent. 16 out of 130 reviews" "
Rating 8 - Good. 28 out of 130 reviews" "
Rating 6 - Okay. 30 out of 130 reviews" "
Rating 4 - Poor. 35 out of 130 reviews" "
Rating 2 - Terrible. 21 out of 130 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sunil, mumbai

Good Experience
Arabian Suites is an well located specious apartment hotel in Bur Dubai which gives you the privacy and access to all the preferred sites in Dubai. Clean and spacious rooms with high ceilings which makes it an excellent place to stay for unwinding. Food is not great but you can get food delivered from hotels close by who offer an excellent home delivery menu.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Gil, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Was very disappointed in hotel. Suites yes but no
Hotel not updated and getting old. Picture on internet very disappointed, Not reality. Breakfast expensive for what is offered,

4/10 Poor

Wren, Auckland

Disliked: Cleanliness, property conditions & facilities
Don't stay here!
Like others, I expected this to be a 4 star hotel. I booked one of Wotif's 'mystery hotels' and assumed it would be good quality as a 4 star hotel should be. It was 2 star at most. We were shocked, and I will think twice before booking a mystery hotel again. The view out the very dirty window was of the back of another apartment only meters away. The decor was dated, damaged and uninviting. The tile grouting on the floor and around the bath was filthy. The toilet paper holder was broken in the bathroom, and there was only one towel. When we rang to ask for some more towels they took forever to come so we had to ring again. It was miles from anywhere. It took us 25 minutes in the heat to walk to the nearest metro station. Apparently "This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation." I assumed they had a shuttle and tried to contact them before arriving but got no reply. I rang when we arrived in Dubai and was told they didn't have anything and we'd have to get a taxi so we had to join the queues at the airport and it was expensive. The man on the front desk gave us directions to an address in Dubai and we caught a train and taxi only to find they'd sen I don't trust the good reviews on this site, anyone who gives this a good review has never stayed in a 4 star hotel.

4/10 Poor

Ghassan, Michigan usa

Disliked: Staff & service, property conditions & facilities
Not recommend
No customer service what so ever. Nothing in the web was describe or granted was honored.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was listed as a 4 star. Not even close.
There hotel staff were not at all helpful. There was mold in the bathroom. The kitchen was not equipped. There were stain on the sofa. The bathroom smelled. Not a good experience. We had to change hotels. The location was also horrible.

2/10 Terrible

Pam, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I ever stayed in!!!
Hotel was dirty, reception guys were unfriendly and sleepy (I arrived at 2AM from the airport) and my room door couldnt be locked as the lock was broken! I am travelling a lot and this hotel is a far cry from being a 4* hotel!!! It deserves a 1-2* max! Very disappointing :((( Although I paid for 2 nights, I left the hotel after 6hrs. That was the best decision as I am enjoying a clean and nice room now!

4/10 Poor

claudette, montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was supposed to be a 4star hôtel
When I booked this hôtel it was supposed to be a 4star surprise. But it was far from it. At thé most It should rate 2star hôtel. Thé breakfast was horrible. Thé location so so because we had to take a Taxi to the Metro. It was too far to walk there. I am very dissapointed with expédia for this.

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Richard, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff that really CARES
Hotel Staff was completely 100% customer service oriented. This made well deserved stay pleasant. What was amazing that the staff did this so easily. I will return to ABC Arabian Suites they are on the top of my list.

2/10 Terrible

Z, Ankara, TR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Dubai
This hotel is a brothel. I had to sleep one day as it was very late and in the morning I woke up with immense pain my whole body. I left the hotel next morning immediately. Wouldn't stay there again even if it was free.

6/10 Okay

Verified traveller

Liked: Room comfort
Decent accommodations. Staff is a little slow following up on requests and it was annoying to have to pay for internet.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far from everything
Staff was poor and charges for everything no internet

6/10 Okay

Silvia, NEW YORK

Liked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2/10 Terrible

Nitin, new delhi, India

Disliked: Staff & service, property conditions & facilities
terrible experience .. will never return back
As i have been a frequent visitor to Dubai and all of my travel is due to business this was the worst experience i have had in my life time, the receptionist was like a barking dog , very unfriendly and rude, I had booked a 2 bedroom suite and we were 3 guests, we were provided with just one room key as that was all they had per room and upon requesting another one we were told that there is someone at reception 24 hrs and they will take us to the room and open the door if required, there were no shower curtains, tissues, glasses, cutlery and the best of all safety box was movable anyone could pick it up and take it away without any hurdle, forget complimentary water are coffee maker or tea bags. This one is hilarious so we called the housekeeping for a box of tissues and to our surprise we were asked why do we need them, there were 4 small arabic style tea glasses ( shot glasses) and when we requested for 4 proper glasses we were provided with 2 again telling us that that was all they had, breakfast was at its worst with all stale food and no variety at all. In short stay is not recommended at all, please book anything else but this hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Adrianne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Overall it was good. It's cheap that's why you only get what you paid for. It's good value for it comes with breakfast. The appliances are not so great but still in working condition. It might also help it the staff can communicate in English. It's near the airport and public transportation.

8/10 Good

Lil Sis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to downtown and all amenities
I enjoyed my stay at this hotel, although it was for 3 days only. The staff was very helpful in terms of local directions and tourist activities, etc. However there were a few undiscovered treats that would have benefited from a 5min tour or debrief from staff on arrival. For instance, if there was a hotel gym or pool or even that there was the mini bar within the suite was left to my imagination. I didn't miss it because I wasn't interested but it would have given one that extra nice touch.

6/10 Okay

don, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities
I will not be back
The king bed was just two beds pushed together with the split right down the middle . The kitchen was not very clean or well equipped . There was black mold on the tile in the bathrooms .

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't find the hotel as described by pictures
First of all the receptionest was rude with us.. we were tired and kept waiting for one hour, bad uncleaned ACs.. bad swimming pool.. its like 2 stars motel.. Internet 120 EUDs per day.. the reception is only a desk... I don't recommond it only for desperated.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Arabian Suites Dubai
Very helpful and courteous staff.The rooms were lovely but need updating ie some room items not available (kettle) until requested.The pool area needs a face lift. I would stay again, a very convenient location. Thanks ABC for a nice stay.

6/10 Okay

Verified traveller

Good location, but not top quality
Ok service. The food was terrible. No hot water. Otherwise good.

6/10 Okay

Trev, Malaysia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not so pleasant stay!
The hotel is difficult to locate by visitors and not many taxi drivers have heard about it...so one has to constantly flash the business card to them...Also the most of the staff are not friendly and extremely clinical...No provision is made for guests on arrival like a bottle of water or some tea bags...Everything is charged and the prices are high. Although the hotel itself is comfortable but its way out from Metro Stations and budget eateries.

6/10 Okay

Hussein, London, UK

Liked: Cleanliness, staff & service, room comfort
Disappointed
When we arrived at the hotel we were offered alternate accomodation elsewhere because apparently they had some air conditioning issues but I rejected the offer and soon after the receptionist allocated a room for us with no issues with not a word of explanation as to why he did not do that in the first instance.secondly the swimming pool and the gym were were out of use,we were diverted to another block!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
The hotel was a bit out of the way but it gives you a great bang for you buck. I was very happy that I made this choice and definitely wouldn't have any problem going back.

8/10 Good

Atheer

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Tony Houston, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bangkok 5 star hotel in Dubai
This is a real 5 star hotel. I am very impressed with everything. Excellent location, very close to the Metro (pulplic transportation on rail on top of the city, not subway) which is important for people who wants to discover Dubai without Taxi every time) Their staffs are super friendly.

4/10 Poor

lalit, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities
Would never recommend. Rude staff. No free calls as shown on internet marketing. No internet (very expensive if bought). Worst restaurant. Don't trust photos shown. All photos and high reck rates areall illusion. Bad and tired place.

2/10 Terrible

SAMAD, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT HAPPY
VERY BAD experience, Im not happy about all. not good service, rooms abosalutly unconfertobale.

6/10 Okay

Sass, Afghan

Good Hotel to get away from it all-peace and Quiet
This hotel at least a mile away from anything and in the school and residual areas unless you are driving you will be spending a lot of money for taxis or walking a lot! And I wasn't satisfied with the facilities they were a little small. Then having to use a knife to open the washing machine is not my ideal of safety. It wasn't quite what I expected. The bed was comfortable and I enjoyed having a stove, refrigerator, and other working applicances that worked.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
not good Hotel
It is not worth the many payed Should be rated 3 stars or below

6/10 Okay

Verified traveller

Liked: Cleanliness
brack first is very poor.other wise hotel is all right in this rate at bur dubai.again i will stay this hotel when i will go at dubai in murch/april 2013.Recomented is hotels.staff is good.

6/10 Okay

Freddie, Australia

quite location, opposite to a mosuque
not bad hotel, for families , not the cheapest, quite location, dining room very tight, food is ok, not great , i would call it 3 star hotel,

10/10 Excellent

CLARKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place to stay
ABC has always been one superb hotel I love to stay in whenever am in Dubai. I enjoythe breakfast and customer service.

8/10 Good

Amjad, Karachi, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families and Business Travelers
Good decent hotel apartments. A little away from happenings. But I really liked the area as I had rented a car. I would certainly go there again. There are some more Hotel apartments in the area which are also very good. and for this price, I would say this is the best I could get.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Romantic calls to prayer
A good location for the port, just make sure your taxi is clear on the address. The room was nice, and balcony was useful. Unfortunately the lits in the bedroom were not functional, a fuse issue perhaps. Would stay here again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
mcali4nia
good ,and nice

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
clean but no frills
The "free" breakfast was horrible. Although the hotel was clean, nothing about it would convince me to return. I guess you get what you pay for

2/10 Terrible

Arild, Fairbanks, AK, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
ABC ARABIAN SUITES AKA THE DUMP
This has got to be one of the worst hotels in Dubai. Although the reception was nice and the employees fairly helpful, the room was a complete disaster. The sheets on the bed was stained and dirty, the room safe was locked and the carpet filthy. The bathroom lacked toilet tissue, no soap, no towels and gunk growing everywhere. I checked out about ten minuttes after I checked in. Not worth your money at any price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, very clean, staff friendly.

10/10 Excellent

anwar gani, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quite and comfortable hotel
excellent hotel with all the facilities in one single room,tv toster,washing machine microvave and but the internet is pricy. internet should be complimatory.... hotel is bit far from the downtown bur-dubai, need taxi to go downtown. hotel manager very freindly and staff too. overall nice hotel and would go back when i can. and would recomend this hotel .

8/10 Good

Sue, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed before, would stay again.
Having stayed at this hotel before, we had no problems staying there again. The manager and his staff were very friendly and helpful. We were always greeted with hello and smiles whenever going through the reception area. The room was comfortable enough with the cleaner coming every day. The location of the hotel was ideal for us, reasonably quiet but close enough to walk to the creek and metro station. When going back, we will stay at this hotel again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ABC ARABIAN SUITES DUBAI
Just arrived back from this hotel a little disappointing staff on reception not that helpful, hotel is very tired and a little shabby for a 4 star.Breakfast was poor and is opposite mosque so you are awoken by noise early morning and during rest of day. We would not recommend this hotel or use again although we did very much enjoy Dubai and will be going again but in a different hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

kelley, Minnesota

Liked: Cleanliness, property conditions & facilities, room comfort
ABC Arabian Suites -
The hotel was conveniently located between the port and the city center. The neighborhood seemed to be safe. the room was spacious with a full kitchen and washing machine. Bed was comfortable and clean. The hotel has swimming pool, whirlpool, sauna, exercise room, etc. Very accommodating.

2/10 Terrible

Jovi, Los Angeles, CA

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Alan, South Africa

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tooqi, Oman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort