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Reviews of Sheraton New Caledonia Deva Spa & Golf Resort

5 out of 5
Sheraton New Caledonia Deva Spa & Golf Resort
Lot 33 Domaine de Dév, Route de Poé B.P. 50, Bourail

Reviews

8.4

Very good

Rating 10 - Excellent. 196 out of 503 reviews" "
Rating 8 - Good. 208 out of 503 reviews" "
Rating 6 - Okay. 68 out of 503 reviews" "
Rating 4 - Poor. 24 out of 503 reviews" "
Rating 2 - Terrible. 7 out of 503 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet
Stayed 4 nights in Mar 2024
Response from Sheraton New Caledonia Deva Spa & Golf Resort on 26 Mar 2024
Dear Carol, We would like to thank you for your comment and we are delighted to hear that you enjoyed your stay and appreciated the relaxing beachfront setting. We look forward to welcoming you back. Sheraton New Caledonia Deva Spa & Golf Resort Team

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.
Stayed 1 night in Mar 2024
Response from Sheraton New Caledonia Deva Spa & Golf Resort on 26 Mar 2024
Dear Patrick, Thank you for taking the time to share your experience. We're sorry to hear that you didn't enjoy our restaurant offering. Please know that we offer a wide variety of food at our various sales points. Indeed, our hotel is located in a secluded and relaxing setting, and we are truly sorry that this did not suit you. We look forward to welcoming you back.Sheraton New Caledonia Deva Spa & Golf Resort Team

10/10 Excellent

Zoe

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax. The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition. Overall we had a great time and loved the private beach the property sits on.
Response from Anne-Sophie on 26 Mar 2024
Dear Zoe, We would like to thank you for this pleasant comment on your experience.The satisfaction of our customers is our priority and we are happy to know that you had a good time with us.We have taken on board your recommendations and look forward to welcoming you back soon,Sheraton New Caledonia Deva Spa & Golf Resort Team

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.
Stayed 3 nights in Dec 2023

6/10 Okay

Daniel

Stayed 5 nights in Dec 2023

2/10 Terrible

Louis

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Such good potential.
We had a lovely stay, the room was gorgeous. A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving. We also paid a lot for a themed buffet- the food was average and rather tasteless. Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.
Stayed 3 nights in Dec 2023

4/10 Poor

H

Stayed 1 night in Dec 2023

10/10 Excellent

Iris

Stayed 4 nights in Dec 2023

8/10 Good

Barry

Stayed 1 night in Dec 2023

8/10 Good

Elodie

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Stayed 3 nights in Oct 2023

10/10 Excellent

Aniess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Chantal

Stayed 1 night in Sep 2023

8/10 Good

Joao Robert

Stayed 6 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Stayed 3 nights in Aug 2023

6/10 Okay

Phillip

Stayed 1 night in Aug 2023

10/10 Excellent

Danielle Kate

Travelled with family
Liked: Amenities
We loved our stay, such a beautifully designed bungalow right near the gorgeous beach! Highly recommend spending a peaceful time at this beautiful resort and take advantage of the nearby hikes in the mountains and long walks on the beach. A must is the glass bottom boat nearby to see the sea turtles and a flight over the barrier reef.
Stayed 7 nights in Jul 2023

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.
Stayed 4 nights in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and peaceful. Easy access to Deva park, perfect for people loving hiking, horse riding, biking and access to the beach and golf. Stunning property replicating traditional architecture. Great staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.
Stayed 3 nights in Jul 2023

8/10 Good

christophe

Stayed 2 nights in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay at beautiful location
Stayed 3 nights in Jun 2023

6/10 Okay

Valérie

Stayed 2 nights in Jun 2023

10/10 Excellent

LAURA A

Stayed 4 nights in Jun 2023

8/10 Good

Connie

Stayed 2 nights in Jun 2023

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.
Stayed 1 night in May 2023

6/10 Okay

HERVE

Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Stayed 1 night in May 2023

8/10 Good

Bevan

Liked: Staff & service, property conditions & facilities, room comfort
A wonderful unwind and getaway!! BYO breakfast.
We had an incredibly relaxing time here. PLUSes: I absolutely love the reception area, and pool and surrounds. Cocktails brought to the poolside. Lunch! Especially the steak and the shrimps on a skewer with the side choice of roasted pineapple. Just 10!! Bungalow, and the deck and deck furniture on it. Being able to hire bikes. The poolside design and appearance, in all respects, are absolutely lovely and photogenic. MINUSes: Croissants: the most miserable ones I’ve ever found, consistently with uncooked dough in the middle. Midgies always flying over the fruit at breakfast. Breakfast, somewhat blah and remember the price is around NZ$500 a night (all day long a five star price) so food should be better. Having to chase people to get poolside drink delivery. Dirty wooden floors in indoor bar area. Need deep cleaning. Broken bits on outsides of some bungalows. Shabby golf carts (used for first trip to bungalows with bags). The property is really really good but a few aspects as above need a very good refurb. Being unable to turn off a number of lights in our bungalow (room 2) which seemed to be down to a dodgy light switch. All night on.
Stayed 3 nights in May 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

guillaume

Stayed 2 nights in Apr 2023

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable, everything is perfect! What an amazing place to stay!
Stayed 1 night in Apr 2023

8/10 Good

fany

Stayed 1 night in Apr 2023

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further
Stayed 2 nights in Apr 2023

6/10 Okay

Jean Pierre

Stayed 3 nights in Apr 2023

6/10 Okay

philippe

Stayed 3 nights in Apr 2023

8/10 Good

Mark

Stayed 3 nights in Apr 2023

6/10 Okay

stefan

Stayed 3 nights in Apr 2023

8/10 Good

Florian

Stayed 2 nights in Apr 2023

4/10 Poor

Camille

Stayed 2 nights in Apr 2023

6/10 Okay

Jubin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid saturday nights !
Confort was on top, but the hotel was full, and they did not know how to manage it. We have waited 45 min for a cocktail, we'cancelled it because we booked at the restaurant. But.. We had to wait again to go inside and eat. We did not have any glass, s9 we did not drink, and NO ONE came to ask if we wanted smth. I came once on week day it was quiet and it was perfect. I'm disppointed for the price we paid, that's insane (the buffet at 60 usd pp !!)
Stayed 1 night in Mar 2023

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in New Caledonia. All of the ataff were helpful and friendly. We stayed in the garden bungalow and it had all the amenities you would want including perfect temperature control. Very close to the beach front although due to large amount of sea grass in that area is not great for ocean swimming however the pool is stunning and you can hire kyaks to go out on the water. Great buffet breakfast, would recommend. If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. Would recommend the glass bottom boat tour! A highlight of our trip.
Stayed 6 nights in Mar 2023

8/10 Good

Marie Claire

Stayed 1 night in Mar 2023

8/10 Good

Nadine

Stayed 1 night in Feb 2023

8/10 Good

Friant

Stayed 1 night in Feb 2023

8/10 Good

SMITH YOKOYAMA

Stayed 1 night in Feb 2023

6/10 Okay

Damien

Stayed 4 nights in Jan 2023