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Reviews of Atena Bordeaux Sud Est Créon - Vélo Friendly

2 out of 5
Atena Bordeaux Sud Est Créon - Vélo Friendly
55, Avenue de L'Entre Deux Mers, Créon, Gironde

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 163 reviews" "
Rating 8 - Good. 63 out of 163 reviews" "
Rating 6 - Okay. 23 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jean, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept establishment in a commercial area, curiously very quiet despite many guests. Satisfactory price quality relation
Stayed 2 nights in Jul 2022
Response from Jean Brice on 2 Aug 2022
Thank you very much sir for your very positive feedback on our establishment! We look forward to welcoming you back to our hotel on your next vacation.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent versatile room, with one bunk bed and two other beds. Garage for bikes. Quiet and clean.
Stayed 1 night in Jul 2022
Response from Jean Brice on 2 Aug 2022
Thank you very much sir for your comment which strengthens us in the quality of our services on a daily basis. Looking forward to welcoming you again in our establishment, during a future stay in France.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, comfortable and clean. Great breakfast.
Stayed 1 night in Mar 2019
Response from anne on 28 Mar 2019
Thank you very for your comment! See you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Julien on 16 Mar 2019
Cher client, nous sommes ravis de constater que tout s'est bien passé. Nous espérons vous revoir prochainement. Bien cordialement

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean budget hotel
Stopped here for a wedding locally. Hotel pleasant enough for the price, staff very friendly and, after overcoming the language barrier (speaking some French helps massively here no English speakers), was shown to my room. Tidy and comfortable, USB chargers in wall - great touch as I hadn’t forgot my plug adapter! Shower was ok, although the holder was broken so one handed showering required. Local amenities were great - supermarket across the road, a petrol station and a fast food restaurant. Restaurant next door too, although I never tried it. Very friendly staff, from manager to cleaners, very accommodating for my poor French. Would use again.
Stayed 2 nights in Sep 2018
Response from julien on 12 Sep 2018
Dear Customer. Thank you for your interest in our institution. I will work my english;) Hoping to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, friendly staff, good breakfast. Good value.
Stayed 2 nights in Aug 2018
Response from anne on 8 Sep 2018
thank you very much. See you soon

4/10 Poor

ross, glasgow

Disliked: Staff & service, property conditions & facilities
Worse experience I’ve ever had on holiday
Total nightmare from the start we arrived at the hotel around just after 9 o’clock nobody was at the reception to let us in or show us to our room we had to stay at another hotel so that was money wasted as we had already paid to stay at atena creon .. reception weren’t very helpful at all when they finally bothered to show face I tried to explain on numerous occasions that they had took money out my account 240 pounds for the 4 nights stay and for some reason they took another 90 pounds from my account I explained the whole situation to them and asked to speak to a manager but all I was told was the manager won’t be back till Monday I would never stay here again in a million years very disappointed but I guess that’s what happens when you book with a 2 star hotel
Stayed 4 nights in Aug 2018
Response from Atena on 30 Aug 2018
Dear guest, we are sincerely sorry if your stay at our hotel did not go smoothly. We hope that to date, the misunderstanding has been resolved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit
Good functional hotel. Used as a base but local facilities useful. Quick check in.
Stayed 2 nights in Aug 2017
Response from Fabienne on 19 Aug 2017
Dear customer, Thank you for your comment and know that the team of the Hotel ATENA in Créon makes every effort to make your stay pleasant. Best regards. Julien Hotel ATENA Créon

10/10 Excellent

Georgina, Cheshunt Herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:-)
Really lovely friendly staff. Clean hotel and grounds. Good parking everything you need. Affordable
Response from Fabienne on 25 Jun 2016
Dear customer, Thank you for your comments and very favorable rating with respect to the staff and the services offered by our establishment . The whole team is delighted that your stay will be pleasantly smoothly because our main concern is your satisfaction . Looking forward to welcoming you again in the same conditions. Best regards, Fabienne CHARLES , MANAGER HOTEL ATENA CREON

10/10 Excellent

Georgina, Harlow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creon
Our stay was lovely the Hotel Atena staff could not do enough for us and their English although limited we understood eachother. The rooms were clean and comfortable. The WiFi could have been a bit better but on the whole we enjoyed our stay.
Response from Fabienne on 25 Jun 2016
Dear customer, Dear customer , Thank you for your comments and very favorable rating with respect to the staff and the services offered by our establishment . The whole team is delighted that your stay will be pleasantly smoothly because our main concern is your satisfaction . Looking forward to welcoming you again in the same conditions. Best regards, Fabienne CHARLES , MANAGER HOTEL ATENA CREON

8/10 Good

paula, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and a good size.
Response from Fabienne on 29 Jun 2016
Dear customer, Dear customer , Thank you for your comments and very favorable rating with respect to the staff and the services offered by our establishment . The whole team is delighted that your stay will be pleasantly smoothly because our main concern is your satisfaction . Looking forward to welcoming you again in the same conditions. Best regards, Fabienne CHARLES , MANAGER HOTEL ATENA CREON

8/10 Good

sally, cambridge, england

Liked: Cleanliness, staff & service
excellent of its type.
The staff on duty were friendly and helpful. The room was compact but the bed was perfectly comfortable for one night. Air conditioning was good (after a bit of adjusting) as the weather was very hot. The shower was excellent - loads of hot water. The room and shower room were very clean. We were not disturbed at all by other guests. We did not have breakfast. Parking easy and good wifi connection. You couldn't walk into the town which might be nicer but it was all very good for one night's stay on our way north.
Response from FABIENNE,MANAGER HOTEL ATENA CREON on 29 Jun 2016
Dear customer, Dear customer , Thank you for your comments and very favorable rating with respect to the staff and the services offered by our establishment . The whole team is delighted that your stay will be pleasantly smoothly because our main concern is your satisfaction . Looking forward to welcoming you again in the same conditions. Best regards, Fabienne CHARLES , MANAGER HOTEL ATENA CREON

6/10 Okay

Paul, Broome, Norfolk

Disliked: Staff & service
Dissapointing
There were no humans present when we arrived. Booking-in was by machine. I had arranged to store our bikes in a secure room, but as there were no staff present, we had to store them in our bedroom, which was already cramped, even without the bikes.
Response from Fabienne on 26 Apr 2017
Dear Customer, Thank you for your return, it is essential for us to improve us. Since your stay the hotel has changed direction and pricing policy. Also the hotel is undergoing renovation. Our concern remains your satisfaction. Glad to see you soon. Julian Hotel ATENA Créon

8/10 Good

Stephane, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stopping place
Simple, quiet, clean, comfortable bed, generous classic breakfast, close to shops.
Response from Fabienne on 29 Jun 2016
Dear customer, Thank you for your comments and very favorable rating with respect to the staff and the services offered by our establishment . The whole team is delighted that your stay will be pleasantly smoothly because our main concern is your satisfaction . Looking forward to welcoming you again in the same conditions. Best regards, Fabienne CHARLES , MANAGER HOTEL ATENA CREON

10/10 Excellent

Liz, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Really enjoyed. Great staff and breakfast. Comfy bed. Great location for wedding at chateau gorce.
Response from Jean Brice on 1 Feb 2022
Thank you very much for your positive feedback Looking forward to welcoming you again in our hotel Best regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Response from Jean Brice on 1 Feb 2022
Merci pour votre retour d'expérience !

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sandra on 24 Dec 2023
Bonjour merci beaucoup pour votre note ,nous sommes ravis !! Au plaisir de vous accueillir de nouveau ! Cordialement ,Sandra, Hôtel Atena .

10/10 Excellent

Bastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil même en arrivent assez tard Le petit déjeuner etait très bien
Stayed 1 night in Dec 2023
Response from Jean Brice on 13 Dec 2023
Cher client,Nous sommes ravis de savoir que vous avez apprécié notre accueil chaleureux, même en arrivant tard. Nous faisons tout notre possible pour offrir un service de qualité à tous nos clients, peu importe l'heure d'arrivée.Nous sommes également heureux de savoir que vous avez apprécié notre petit déjeuner. Nous mettons un point d'honneur à proposer des produits de qualité, variés et équilibrés pour satisfaire tous les goûts.N'oubliez pas que vous pouvez réserver directement sur notre site web et envisager de créer un compte de fidélité pour bénéficier d'avantages exclusifs lors de vos futurs séjours.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans notre hôtel et de vous offrir une expérience tout aussi agréable.Cordialement, Hôtel ATENA

8/10 Good

claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jean Brice on 6 Dec 2023
Cher client,Nous vous remercions pour votre retour positif. Nous sommes ravis de savoir que vous êtes satisfait de notre réponse. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider.Cordialement , hôtel ATENA

8/10 Good

Gilles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jean Brice on 22 Nov 2023
Merci pour votre retour positif !Nous sommes ravis d'apprendre que vous avez passé un très bon séjour chez nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour. À bientôt chez Hôtel ATENA

10/10 Excellent

Sandrine

Stayed 1 night in May 2023
Response from Jean Brice on 22 Nov 2023
Cher client,Nous sommes ravis d'apprendre que vous avez passé un excellent séjour chez nous ! C'est vraiment fantastique de savoir que vous avez apprécié votre expérience à Contact Hôtels. Votre satisfaction est notre priorité absolue et nous sommes heureux d'avoir pu répondre à vos attentes.Nous tenons à vous remercier d'avoir pris le temps de partager votre avis positif. Votre retour est très précieux pour nous et nous encourage à continuer à fournir un service de qualité à tous nos clients.Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous les faire parvenir. Nous sommes toujours à l'écoute de nos clients pour améliorer encore davantage notre offre.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjourCordialement , Hôtel ATENA

10/10 Excellent

monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant
Le personnel a ete tres accueillant . Je n ai juste pas trouve de poubelle de tri (pour les papiers ) a proximite ni meme sur le parking du carrefour contact .
Stayed 2 nights in Oct 2023
Response from Jean Brice on 30 Oct 2023
Merci beaucoup madame pour ce gentil commentaire !Cordialement , Hôtel ATENA

8/10 Good

Martine

Stayed 1 night in Oct 2023
Response from Jean Brice on 30 Oct 2023
Merci beaucoup madame !

10/10 Excellent

chahyoung

Stayed 1 night in Oct 2023
Response from Jean Brice on 30 Oct 2023
Merci beaucoup pour votre commentaire qui nous fais très plaisir !Cordialement , Hôtel ATENA

6/10 Okay

Didier

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Jean Brice on 10 Oct 2023
Merci monsieur pour votre note positive.Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain séjour dans la région.Cordialement , Hôtel ATENA

10/10 Excellent

Hadj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favori pour les itinerances
Superbe hôtel ,bon service, personnels accueillants . Très bon rapport qualité prix
Stayed 1 night in Sep 2023
Response from Jean Brice on 27 Sep 2023
Merci beaucoup monsieur pour votre gentil commentaire !Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain déplacement dans notre région.Cordialement , Hôtel ATENA

10/10 Excellent

TATIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones y excelente servicio del personal
Stayed 1 night in Sep 2023
Response from Jean Brice on 22 Sep 2023
¡Muchas gracias señora por su amable comentario que nos hace muy felices!Saludos cordiales, Hotel ATENA

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed fietsers hotel.
Vriendelijk personeel. Konden al vroeg inchecken. Goede stalling voor de fiets.
Stayed 1 night in Sep 2023
Response from Jean Brice on 22 Sep 2023
Hartelijk dank voor uw vriendelijke reactie, waar wij erg blij mee zijn!Met vriendelijke groet, Hotel ATENA

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jean Brice on 21 Sep 2023
Merci beaucoup madame pour votre commentaire qui nous fais très plaisir !Cordialement , Hôtel ATENA

2/10 Terrible

Tatiana

Stayed 2 nights in Sep 2023
Response from s on 17 Sep 2023
Bonjour nous sommes navrés que votre séjour ne vous ai pas convenu Cordialement Hôtel Atena

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Jean Brice on 1 Sep 2023
Merci beaucoup madame pour votre note qui nous fais très plaisir !Cordialement , Hôtel ATENA

10/10 Excellent

Philippe

Stayed 1 night in Jul 2023
Response from Jean Brice on 15 Jul 2023
Chère client ,Nous vous sommes reconnaissants pour cet avis élogieux. Nous sommes heureux d'avoir pu vous satisfaire et continuerons à faire de notre mieux pour apporter le meilleur service à nos clients.Cordialement , Hôtel ATENA

8/10 Good

isabelle

Stayed 1 night in Jul 2023
Response from Jean - Brice on 7 Jul 2023
Merci beaucoup madame pour votre gentil commentaire qui nous fais très plaisir !Au plaisir de vous recevoir de nouveau dans notre hôtel.Cordialement , Hôtel ATENA

8/10 Good

Ghita

Stayed 1 night in Jun 2023
Response from Jean- Brice on 23 Jun 2023
Merci beaucoup madame pour votre commentaire qui nous fais très plaisir !Au plaisir de vous recevoir de nouveau dans notre hôtel.Cordialement , Hôtel ATENA

6/10 Okay

Anthony

Stayed 1 night in Jun 2023
Response from Jean Brice on 14 Jun 2023
Merci monsieur pour votre commentaireAu plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain séjour dans la régionCordialement , Hôtel ATENA

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Jean Brice on 3 Jun 2023
Merci beaucoup monsieur pour votre excellente note qui nous fais très plaisir !Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain séjour dans la région.

2/10 Terrible

Jerome

Stayed 1 night in May 2023
Response from Jean Brice on 25 May 2023
Chèr client ,Nous sommes sincèrement désolé que votre séjour ne se soit pas bien passé chez nous .Nous mettons tout en œuvre pour satisfaire nos clients au quotidien.Cordialement , Hôtel ATENA

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Sejour a l hotel suite a un deces familial
Sejour correcte ,personnel aimable ,silence de l hotel ,proprete Petits bemols:manque une penderie un peu plus haute car les vetements trainent parterre Manque des crochets dans la salle de bain pour suspendre les vetements Sol malgre tout glissant dans la douche alirs qu elle est prevue pour handicapee Petit dejeuner industriel et repetitif
Stayed 4 nights in Apr 2023
Response from Jean Brice on 9 May 2023
Merci beaucoup madame pour votre commentaire qui nous fais très plaisir !Nous prenons bien en compte vos remarque et tacherons à l'avenir d'y remédier.Cordialement , Hôtel ATENA

10/10 Excellent

Home bois

Stayed 2 nights in Mar 2023
Response from Jean Brice on 4 Apr 2023
Merci beaucoup monsieur pour votre commentaire qui nous fais très plaisir !Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain déplacement professionnel dans notre région.

10/10 Excellent

Rachid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Jean Brice on 11 Mar 2023
Merci beaucoup monsieur pour votre commentaire qui nous fais très plaisir !Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain déplacement professionnel.Cordialement , Hôtel ATENA

10/10 Excellent

henri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Jean - Brice on 12 Jan 2023
Merci beaucoup monsieur pour votre commentaire !Au plaisir de vous recevoir à nouveau dans notre hôtel lors d'un prochain séjour dans notre région.

2/10 Terrible

Christian

Stayed 1 night in Dec 2022
Response from Jean Brice on 3 Jan 2023
Cher client,Nous sommes désolé si notre hôtel ne vous ait pas convenu.N'hésitez pas à nous envoyer par mail les raisons de votre mécontentement.En vous souhaitant une bonne année 2023Cordialement , Hôtel ATENA

2/10 Terrible

Idir

Stayed 1 night in Nov 2022
Response from Jean Brice on 4 Dec 2022
Nous sommes désolé monsieur que votre séjour dans notre hôtel ne se soit pas passé comme vous le souhaitez.

10/10 Excellent

Romain

Stayed 1 night in Sep 2022
Response from Jean Brice on 14 Sep 2022
Merci beaucoup monsieur pour votre commentaire qui nous fait très plaisir !Au plaisir de vous revoir dans notre hôtel.

8/10 Good

Cyril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jean Brice on 10 Sep 2022
Merci beaucoup monsieur pour votre commentaire qui nous fait très plaisir !

8/10 Good

Sylvain

Stayed 1 night in Aug 2022
Response from Jean Brice on 23 Aug 2022
Merci beaucoup monsieur pour votre commentaire qui nous encourage à continuer dans cette direction.

8/10 Good

Alcind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant et disponible pour régler les détails au plus vite.
Stayed 6 nights in Aug 2022
Response from Jean Brice on 23 Aug 2022
Merci beaucoup monsieur pour votre commentaire !Au plaisir de vous recevoir de nouveau dans notre hôtel lors d'un prochain séjour dans la région.

8/10 Good

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from Jean Brice on 10 Aug 2022
Thank you madam for your positive feedback on our hotel which makes us very happy! We look forward to welcoming you again during your next stay in France.

4/10 Poor

Alberto

Stayed 1 night in Aug 2022
Response from Jean Brice on 9 Aug 2022
Bonsoir monsieur , Nous sommes sincèrement désolé si votre séjour dans notre hôtel ne vous a pas pleinement satisfait. N'hésitez pas à revenir vers nous par mail afin de nous en expliquer les raisons. Cordialement Hôtel ATENA

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Jean Brice on 29 Jul 2022
Muchas gracias senora !