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"The front office needs to be tidy。I saw the restaurant check out desk was a mess. I was dining in one night, and they would took dishes or objects in front of me, but without asking me first, which is rude. The guys at front door area were nice but their uniform were loose and unfit, no spiritual expression. Plus , they were a little old, although this is not an important issue. The hotel check in and check out service were excellent. People were polite, efficient, and very accurate! I rate them the best! Too many tourists were taking photos in the lobby, and they are too loud. A customer"

"Overall very good stay"

"We forgot our bag in our taxi back to the hotel without any information of the driver. The staffs are so nice to help us find the taxi by camera recording and we are so lucky to have our bag back. "

"Excellent service and convenient location!"

"The room was impressive and clean. The staff of the hotel are all approachable and accommodating."

"In an excellent position for all attractions - either walking or transport. Friendly staff, the rooms with river views are great."

"Right above the train station and a metro station about a block behind, so transport is very convenient. Car parking is included in room rates, but the car park is opposite connected by an overhead bridge. Carrefour is not too far away. Only drawback is I didn't receive my VIP benefit likely because they used self-check in."

"This hotel allows us to go straight down to B1. From B1, we can easily access the Metro"

"Its in the heart of Ximen. Convenient"