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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

Choose dates to view prices

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Lobby
Front of property – evening/night
Laundry room
Desk, blackout curtains, soundproofing, iron/ironing board
Dormy Inn Premium Otaru Natural Hot Spring offers warm hospitality and modern comfort in downtown Otaru. Enjoy spa treatments, relax in the sauna, or savor meals at the restaurant. The helpful staff provides 24-hour front desk service and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(45 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 8 min walk - 0.7 km
  • Sakaimachi Street - 11 min walk - 0.9 km
  • Shin Nihonkai Ferry - 3 min drive - 2.4 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 79 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪若鶏時代 なると 本店 - ‬4 min walk
  • ‪味処たけだ - ‬2 min walk
  • ‪魚萬 - ‬3 min walk
  • ‪Coffee House CHAFF - ‬3 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel near Otaru Canal
Take advantage of dry cleaning/laundry services, a full-service spa and a restaurant at Dormy Inn Premium Otaru Natural Hot Spring. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A 24-hour front desk, luggage storage and a lift
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

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Hotel Torifito Otaru Canal

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  • Breakfast available
9.0 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dormy Inn Premium Otaru Natural Hot Spring?

Self-parking is available for JPY 1400 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Checkout is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is within a 15-minute walk of Nichigin-dōri and Otaru Canal. Old Endo Matabei House and Otaru City Art Museum are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.

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Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1012 reviews
Rating 8 - Good. 293 out of 1012 reviews
Rating 6 - Okay. 100 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ming Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

8/10 Good

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath is great
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and bus station
Stayed 1 night in Oct 2024

4/10 Poor

Kelsey

Liked: Staff & service, property conditions & facilities
They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

6/10 Okay

Diana

Liked: Amenities
Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

4/10 Poor

Joonsung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive for the quality.
Stayed 1 night in Jan 2025

6/10 Okay

Diego

Liked: Staff & service
Run down. Two of the three leather chairs in the lobby had large holes where you sat. After living in Japan for 4 years and the memories I had (1989-1993), I felt it was intolerable for their usual standards. High volume of budget travelers and constant activity in the lobby. Our rooms were sadly a disappointment in size and feel; it felt shabby and musty. Our Japanese friend who accompanied us on this trip actually took our room in exchange as theirs was a corner unit with windows and well light, while ours was similar to the feeling of being in a closet. Being from Oahu and growing up with an economy dependent on tourism it was a familiar feeling of feeling overwhelmed at certain attractions with large tourist buses and having to wait in long lines for everyday services. With this in mind, the Japanese do use on service is what keeps quaint towns like Otaru vibrant and enjoyable. But we are in search of towns with heart and soul and not overrun with tourists.
Stayed 3 nights in Jul 2025

8/10 Good

まさこ

Disliked: Property conditions & facilities
いちばんは朝食が味付けや彩りがとても良かったです。 あとは、部屋も和室でベットなので くつろげました。 気になる点は大浴場です。 洗い場の数が少なく裸で5人程待つ状態でした。 駅前にあるホテルなので使いやすかったです。
Stayed 3 nights in Oct 2025

8/10 Good

Makoto

Liked: Cleanliness
とても良かった。
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の雰囲気がとてもよく落ち着いてリラックスできました
Stayed 1 night in Oct 2025

8/10 Good

星人

Liked: Cleanliness, amenities, property conditions & facilities
大浴場が快適でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
楽しめました ありがとうございます
Stayed 2 nights in Sep 2025

8/10 Good

KEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このホテルは人気があって、毎回チェックイン、とくに早い時間のチェックインが混み合う。ラビスタ函館ベイほどではないが、行列を見るとうんざりすることもある。 しかし総じて共立リゾートレベルであり、満足度は高い。
Stayed 1 night in Oct 2025

8/10 Good

Takahito

Liked: Cleanliness, property conditions & facilities
とても素敵な朝食でした！
Stayed 2 nights in Oct 2025

10/10 Excellent

Kazunori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室とお風呂も綺麗でした。 ありがとうございました。
Stayed 1 night in Oct 2025

10/10 Excellent

TAKASHI

Liked: Amenities
お風呂と立地場所がとても良いです。
Stayed 2 nights in Aug 2025

8/10 Good

chihiro

Liked: Staff & service, property conditions & facilities
スタッフの方が親切でとてもありがたかったです。
Stayed 2 nights in Oct 2025

10/10 Excellent

路子

Liked: Cleanliness, property conditions & facilities
温泉 サウナ付きで最高でした👍
Stayed 1 night in Oct 2025

8/10 Good

SHOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が旅の疲れを癒せるので選んだポイント。夜鳴きそばもぺろりといただけてよかった。朝食が贅沢しなくていいので軽くいただけるプランがあればよかった。３泊する中で毎朝3,000円はリッチすぎて気が引けた。立体駐車場が二つのうち一つが調整中だったのか、少し混雑してるように感じた。手洗い場のほかに部屋に鏡があれば化粧しやすいと思った。２人いたら取り合いになる。 全体的には満足。周辺のお店が閉まるの早過ぎて、不規則に定休日のお店もありご飯難民になって悲しかった。
Stayed 3 nights in Oct 2025