2/10
This is one the worst stays that we have experienced. We paid a high price for a hotel where we were expecting a good service and adequate room accommodations. We spent (3) full nights without A/C in the middle of the summer and the only thing the hotel management were able to offer was a tiny fan for our room. Management did not offer any means to change us to a different room with AC or with any sort of action to be taken to accommodate us. We asked for the Manager and he was never available for one reason or the other. We asked for a discount and nothing was offered even after requesting for it. Unmistakably one of the worst accomodations given by a hotel such as a Holiday Inn. We will take time to write a letter directly to headquarters to see if they are willing to take action to this matter.
Igor
เข้าพัก 3 คืน, กรกฎาคม 2025