2/10
I stayed at this hotel to attend a concert nearby. I arrived early and asked about early check in and was told it would be about 45 mins before my room was ready so I went to grab some food and wait. When I got back there was a line that wrapped through the lobby 3 times full of angry people because no rooms were ready and doors were opening for the concert in 30 minutes. They also offered a shuttle service but you couldn’t sign up for that until check in so the shuttle was full before we even had a chance to sign up. We got ready in the lobby bathroom and headed to the show rather than waiting. We returned at 2am and the front desk staff couldn’t even be bothered to say anything more than “sign here.” There’s construction happening and the next morning we woke up to shouting in the hallway and water pouring out of the ceiling right by the elevators. This was among the worst hotel experiences I have had.
Nicole
เข้าพัก 1 คืน, มิถุนายน 2025