6/10
We booked two rooms well in advance . One for myself and wife and one for our adult children. We were able to check in one room at 2.00pm and were advised the other room would be ready at 3.00pm. We informed the reception that we were going to Hyde park for a Stevie Wonder concert and would be back at 11.45 ish. On returning to the hotel they informed us that they were now overbooked by four rooms. We were tired and not impressed wirh this at all. We were offered another hotel for half of our party! After a while the receptionist eventually came up with an available room. I won’t be staying at this hotel again as our booking was not honoured and we felt like they were doing us a favour when they eventually found an available room.
Rob
เข้าพัก 1 คืน, กรกฎาคม 2025