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"Wonderful customer service. I mentioned how last year when attending the TED Conferemce, they gave me a room that had a harbor view - and they made sure to do it again! Thank you thank you!! "

"Nice view of Canadian waterfalls"

"Checkin counter lady receptionist was very polite but friendly. Few people were behind us but she took time to cover my questions precisely. Thank you for upgrading us to a beautiful falls view large suite. It was fantastic! My sister from Japan fully enjoyed a overnight stay. "

"Staff was very courteous and hotel was clean and always smell fresh. "

"The staff was friendly and helpful. The location was closest to the falls. There were lots of options to eat and shop within the hotel. "

"Beautiful hotel & the staff are very nice and helpful! Our kids have loved watching all the airplanes flying overhead from our room!"

"We needed a comfortable place to recharge, relax and reconnect. The service at breakfast was so welcoming and excellent food. Area was quiet too."

"It was very good"

"Located inside airport terminal, beautiful luxury rooms! The black out curtain could be improved by offsetting the railing so that one side of the curtain goes past the other so there is no gap in the middle!"