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Reviews of P21 Chiang mai

3 out of 5
P21 Chiang mai
No.7, Soi 1, Kotchasan Road, Chiang Mai, Chiang mai

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 220 reviews" "
Rating 8 - Good. 103 out of 220 reviews" "
Rating 6 - Okay. 22 out of 220 reviews" "
Rating 4 - Poor. 5 out of 220 reviews" "
Rating 2 - Terrible. 1 out of 220 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Achikam, Cuver City

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Steve

Disliked: Staff & service
poor hotel
Very surly staff. No porter and no lift. Rooms tiny with no real window. Separate seating area is a two seater bench in an alcove. Why do hotels tell lies. No parking and area had no parking. All in all a bad choice of mid priced hotels. Save your money and go somewhere decent
Stayed 2 nights in Mar 2020

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of elevator, other than that it was perfect.
Stayed 3 nights in Feb 2020

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great service. Needs an elevator or help to get your bags upstairs. Rooms were good but really needs outlets to connect your cell phone, iPad or whatever you need to plug.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
money over compassion
I did not stay here. A few days before my trip a close relative passed away in tragic Circumstances I immediately called Hotels.com to try and cancel or even partially refund my stay. The hotel manager was cold hearted and did not try and consider my request. I feel that they prefer greed and money over any human compassion and therefore should not enjoy your money. It is a shame that this is what they preferred. I was willing to pay a cancellation fee. Aside from dealing with a loss of a loved one I had to deal with the financial losses.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good except for the hot water issue..the circuit box in the room will flick off to prevent the hot water from going off
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Reasonable stay for the price.
Stayed here for a reasonable price during the lantern festival when hotel prices around the area were sky high. The hotel is a 2 minutes short walk from the main road into an alley but you will feel safe enough. Maintenance of the room needs to be better because it feels run down although it seems to be renovated not long ago. Or perhaps renovation budget got cut midway. Staff were friendly, and when we forgot our deposit and left for Chiang Rai, they went out of their way to contact our Chiang Rai hotel and made an arrangement with them to return my deposit.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel. New and clean, big rooms. Pretty close to the night market (5-7 min walk).
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Window very small no natural light but apart from the very happy with the hotel
Stayed 1 night in May 2019

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Hotel was great, staff very friendly, great location Very little natural light in the room, very small window. No lift so stay on the lower floors
Stayed 5 nights in May 2019

8/10 Good

Andrew, Krabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - back street frontage fair
Stayed 2 nights in May 2019

6/10 Okay

Claire

Unfortunately this Hotel was under referbishment , so we were moved to another hotel which was lovely. Only problem was it was right over the other side off the city which made it a little more difficult for getting out and about.
Stayed 3 nights in Nov 2018

10/10 Excellent

brian, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast was very good, staff s helpful, location's convenience.
Stayed 2 nights in Apr 2018

10/10 Excellent

Kayla, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel
Super cute boutique hotel located in O Town area, perfect for walking around near the water and to multiple restaurants and shops.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good find
Great hotel. No lifts and noone helps to take your luggage up which is difficult (we were on 4th floor). Room is lovely, spacious and very clean! Free bottled water is a plus! Front desk had only 1 person that could understand you and most dont seem like they have knowledge of where to go etc. So better off having that done yourself. Close to night markets and overall shops - close to Mcdonalds which is great for early morning breakfasts before a tour. Overall great location even if at first it seems like its down an alley it is fine. Overall happy with the hotel just better if you could have more help from front desk
Stayed 3 nights in Mar 2018

6/10 Okay

YenL, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
It's like a hostel
Location - near to Tha Phae Gate and sunday market, walking distance 10min. We stay 3 nights, room 306 & 307. Toilet smelly, toilet's mirror paint peel off, terrible sound prove especially from corridor. Not many choice of restaurant nearby the hotel. The staff always forgotten to close the door for staircase. it's dangerous when you accidentally fall down from there.
Stayed 3 nights in Feb 2018

10/10 Excellent

Arthur, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, helpful staff, great location
P21 was perfect for our two day stay in Chiang Mai. Staff was incredibly helpful, and was only a three minute walk from The Gate and the perimeter of the main city area.
Stayed 2 nights in Jan 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Easy access to nearby places of interest. Recommended!
Stayed 2 nights in Dec 2017

6/10 Okay

Erica, honolulu, hi

Liked: Staff & service
Nice location
Overall hotel was fine and staff was really friendly. The hotel was not a 4.1 star in my opinion. A/C is crap and leaked all over our clothes. The WiFi was not great and the beds are really uncomfortable even by Thai standards. The location was the best part of the stay as you are right in old town. Check out the coffee shop down the road it’s great
Stayed 3 nights in Oct 2017

10/10 Excellent

Paul, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to explore the city!
Great hotel near the Thae Pae Gate. Five mins stroll to the night Bazaar or the old City. The staff couldn't be more helpful or welcoming. Breakfast was great too! Would definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean rooms
The hotel is located very near to the Thapae gate. It's a quiet place. The rooms are very clean. Decent breakfast. Staff there are friendly. One thing not very convenient is that it does not have a lift. Other than that, it's a pretty valued for money place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modern hotel in old town
Very clean, comfortable, and Wi-Fi signal very strong.

10/10 Excellent

Zaher, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed here for Songkran 2017 and it was perfect! 3 minutes walk to Thapae Gate and so close to all of the action. Rooms were modern and elegant, price was fantastic and service was excellent as well. I will definitely be staying here again.

8/10 Good

moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, friendly staff and safe.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Our Purposes
We stayed for three nights although we spent one of those nights at the Elephant Nature Park about an hour north of Chiang Mai. One should probably be aware there is no lift in this hotel but my wife and I are both plenty fit and it was only four floors. The staff were very friendly and I would highly recommend this hotel. I imagine I will stay there again.

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good hotel
The hotel is very good for the price you pay. Is located in a hidden road but very near the center. The staff is very nice and always willing to help us. The room was clean, the bed was a little bit hard but ok. The shutters are not very good since it enters too much light in the room from 7 a.m. The bathroom was good but sometimes a little but smelly from the pipes. The wifi is good. Overall good experience and value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Good!

8/10 Good

Joanne, South Shields

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice in convenient location - take ear plugs!
really nice hotel tucked away between night bazaar and old town walls. Staff friendly and helpful. But take earplugs as the walls are paper thin and an eye mask as the curtains are very light. No complaints otherwise though! xx

8/10 Good

Farang, Farang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel is centrally located next to Tapas Gate yet is in a very quiet alley so there isn't any noise from outside gr hotel. The staff at the reception are always friendly and helpful. The room are spacious and clean. There is basically everything you need inside the room. The spacious lobby is a great place to relax. The only area that can be improved:doors and bathroom "windows" (actually openings).They are not all all soundproof. The cleaning staff usually start moving their equipment around and discussing their work pretty loudly between 8:00-9:00 am. and it could be disturbing if the guests are still sleeping.

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

stephen, sydney

Liked: Staff & service
Good location
Good staff big rooms no lift had to walk up 4 flights of stairs

8/10 Good

Sue, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious room with an affordable price
huge rooms with comfy bed. clean and cosy. quiet area. walking distance to food places and shops. friendly and helpful staffs.

10/10 Excellent

Jennie, Chester, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a good price
Hotel is great location just outside of the city walls and walkable distance to night bizzare. Really warm welcome when we arrived and allowed to check in early. Staff took the time to go through Chiang Mai map and point out good places to go. Staff continued to be excellent and friendly throughout stay. Room was lovely with comfy bed. For the price we payed we were very happy and would stay again if we got the chance to go back to Chiang Mai.

10/10 Excellent

Stephen, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little boutique budget hotel
Great budget hotel perfectly situated in Chiang Mai. The hotel staff were superb and couldn't do enough for you. The room was always immaculately cleaned. The room lacked a few facilities that would have made it better, namely kettle, cups & saucers, iron & ironing board. The bed was also very hard, at the point of being uncomfortable (and we like a very firm mattress). However, there was nothing that would put me off recommending this hotel, if you want a centrally located, budget, boutique style hotel. Very good value! We didn't have the breakfast at the hotel, and I am glad we didn't as there were great places just inside the wall of the old city, a five minute stroll away. Our favourite being The Coffee Lounge, that offered great breakfast options.

10/10 Excellent

Daren, Memfrica, TN.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't hesitate to book again
Good location, clean and comfortable room. I didn't really like the fact that this hotel required a 1000 THB deposit payable only in cash. However, since I was going to be in Thailand 4 more days after check out, it wasn't that big of a deal. I would recommend this hotel to others.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ching Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

steve, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most friendly hotel we have ever stayed in!!
This is a new, well equipped hotel in an excellent central location, the small road that it is situated in is nice and quiet at night. The staff went out of their way to make our stay most memorable. The most friendly hotel we have ever stayed in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service, clean, but .......
Hotel is clean and comfortable to stay. However, it only have ONE socket in the room and is under the bedside table, not easy to find.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel, quiet neighborhood. One caveat...
This is a tough one... The hotel is beautiful, clean, and inviting. It's in a neighborhood that's close to everything, but off a major road so you won't hear any traffic . My room was decently sized, spacious, and comfortable. Most of the rooms are face building next door so there is no real view. I had a few issues during my stay. First, i got put into a room that was separated by the adjacent room with a locked door in between. Not cool because you will hear everything going on in the next room and vice versa. Also, beginning in the evening, until well after midnight, you will hear an incessant buzzing that sounds like an electric alarm. I complained and was told that it is the frogs in the neighborhood. Whatever the cause, it is very annoying and impossible to avoid. The last complaint had to do with an extra night i had booked. When i realized how loud the external noise is, i tried to get them to cancel the extra night and they refused. it was only after i made a big stink and threatened to block the charges that they decided to be fair about it. They wound up doing the right thing, but not for the right reason. That said, when i left, the manager gave me a nice little gift to make up for the bad night i had and the hassle i had to deal with to get the next night cancelled. At the end of the day, avoid this place if you're sensitive to noise. If you're not, I think you'll be happy here (just make sure you get a room without a door in between).

10/10 Excellent

ng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small otel but good stay
Good stay,small hotel but very beatiful,cleanleness,friendly staff,good location(10-15 min to airport).

10/10 Excellent

roderick, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
p21 is tops
brilliant.clean, great staff, wifi excellent,.this is a great small hotel with all the amenities you require .i will be back for sure.thank you p21

10/10 Excellent

em, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Fantastic little hotel with everything you could want for a comfortable stay in Chiang mai. Perfectly located within easy walking distance to pretty much everything. Staff were incredibly friendly and helpful - recommending places to eat and even writing the names down in Thai to make it easy for drivers to find. Room was spotless, water and other free drinks replenished daily and the air conditioner was very effective. The walls are a little thin and some guests were loud walking the stairs and hallway but it didn't impact on our sleep. Great value for money and we wouldn't hesitate to stay again.

8/10 Good

Sadie, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the night market
Very nice hotel, the staff are very friendly and helpful. The location is perfect for the night bazaar, a 10 minute walk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with a great location
Nice hotel and room with great location in the center of Chiang Mai. Enjoyed walking around the city and had easy access to walking from this location. Very clean and well maintained property. Also, there is computer access in the lobby downstairs as well and that is very convenient for checking your on-line accounts. My only criticism is that the bathroom in our room is right off the hallway outside of the room, so there is really no privacy when you are in the bathroom. We found ourselves whispering while we were in the shower together.

8/10 Good

Phillip, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
A good basic hotel in a great location. Staff were so lovely friendly and helpful. Breakfasts were good. Stayed for 13 days and only downside was our stayed coincided with Chinese New Year and Chinese tourists who always seem to need to shout!