The service is very good. The staffs are very friendly. Only one thing needs to be improved is the breakfast menu should be changed every day. I stayed here 3 days, the menu is the same everyday, very boring.
Excellent!! Beautiful hotel, super clean, quiet, breakfast buffet is excellent, delicious and high quality food. My bedroom had a 360 view to Yokohama. Espectacular view, room was super clean, 5 stars hotel definitely. Highly recommended. I had the best experience in Japan. I love it!! I will be back soon.
We stay at the IC every time we’re in Minato Mirai. It’s very convenient and the service is generally top notch. This last time that we stayed, it was high occupancy so I felt like they stuck us in a smaller room than they normally would for 3 people (my wife, 9 y/o son and myself). They also only supplied towels for two people which I felt was a lack of attention to detail. We called the front desk and the towels were brought immediately but we really shouldn’t have had to call. Still love the IC but felt like they weren’t as good as they normally are.