The location is very convenient to Winter Park Resort. We arrived early and basically, they refused to allow us to check in early because we booked with Expedia. We were told, they were short staffed and while there were empty rooms we could have, again... Expedia was the reason the front desk had their hands tied. In fact it wasn't until we were there almost 3 hours (watching Chiefs vs Titans) the lady told us, "Oh you can use the ammenities, I should have told you that earlier."