Thank you, Oliver, for your kind words about our spacious rooms and good value for your stay. Our swimming pool is always a hit with the kids! We sincerely apologize for not meeting your expectations in room cleanliness. We've taken immediate action with our housekeeping team to address this issue and ensure it doesn't recur. We appreciate your valuable feedback and hope to see you again in the future!

We are glad to hear you enjoyed your stay, William! We hope to see you again on your next trip to Newark!

Thank you for valuable feedback, Felix. We are glad to hear you enjoyed your stay with us! Our elevator is in the process of being repaired and we are sorry that it caused you an inconvenient. We hope to see you again in the future.

We are sorry to hear that you were dissatisfied with your stay, Andrea. Please reach out so we can make this right for you. We hope you will give us another opportunity in the future.

Thank you for your feedback, Michael. Guest satisfaction is of the utmost importance and I am sorry we fell short. Please reach out so we can make this right for you.

Thank you for your feedback, Olivia. Upon check in, we authorize your credit card for an additional 20% for incidentals. This is not a charge and is released upon check-out. If you have any questions, don't hesitate to reach out to the hotel. We apologize for any confusion and hope you will consider staying with us in the future.

We are glad to hear you had an excellent stay, Tanya! We hope to see you again soon!

Thank you for your feedback, Donna. We are glad to hear you enjoyed the breakfast and happy hour! We apologize for the issues you experienced in your room and with the guest service agent. Your feedback is important as we continually work to improve the guest experience. We hope you will give us another opportunity in the future.

Thank you for your feedback, Roberto. We are glad to hear everything was great! We are sorry you were not able to check-in on the Hilton Honors app. Please stop by the front desk and our team can assist you. We look forward to seeing you again soon!

We are sorry to hear you did not enjoy your stay. Please reach out so we can make this right for you.

Thank you for your feedback, Shaylynn. We are sorry to hear that you did not enjoy your stay with us. Please reach out so we can make this right for you.

Thank you for the great review, Shannon. We are glad to hear you enjoyed your stay with us. We hope to see you again soon!

Thank you for your feedback, Nicol. Unfortunately, we had to close the pool for the safety and security of our guests. We sincerely apologize that your daughter and her friends were unable to swim. We hope you will come back in the future to enjoy the pool!

Guest satisfaction is of the utmost importance and I am sorry we fell short. We hope you will give us another opportunity in the future.

We are glad to hear you enjoyed your stay with us! We hope to see you in the future, Jon!

We are glad to hear you enjoyed your stay, Francesca. We hope to see you again soon!

Thank you for the 5, Binki. We hope to see you again on your next trip to Wilmington!

We are glad to hear our location was convenient for you. We hope to see you again on your next trip to Newark!

Thank you for the valuable feedback, Terri Denise. We are sorry that the elevator caused you an inconvenience. We hope you will come back again in the future!

Thank you for your feedback, Alexis. We hope you will give us another opportunity in the future.

We are sorry to hear that you were disturbed by the sports team. We do our best to try and keep the kids from running and screaming in the halls. We hope you will give us another chance in the future.

Thank you for your kind words, Emily. I look forward to sharing your feedback with our wonderful staff. We hope to see you again on your next trip to Newark!

We are glad to hear that you had a great experience at our hotel! We look forward to seeing you again soon!

We appreciate your valuable feedback, James. We hope to see you again on your next trip to Newark!

We are glad you enjoyed your stay with us, Shella! See you again soon!

Thank you for your feedback, Joseph!

Thank you for your valuable feedback, Donna. We hope to see you again on your next trip to Newark!

Thank you for the 5, Robert! We are glad you enjoyed your stay!