Family Room | Free WiFi, bed sheets

Reviews of Discovery Inn Hotel

2 out of 5
Discovery Inn Hotel
15 Bishopgate Street, Leeds, England

Reviews

8.2

Very good

Rating 10 - Excellent. 339 out of 1006 reviews" "
Rating 8 - Good. 452 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 49 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but fine. The property charges GBP 1 for luggage storage.
Stayed 1 night in Mar 2024
Response from Regards The Discovery Team on 23 Mar 2024
Im so glad you enjoyed your stay . We do charge 1 per bag as the train station charge a minimum fee of 10 plus they have a restriction on height and weigh . Im so glad you find our rates for staorage reasonable and we do hope to see you again soon

8/10 Good

David

Liked: Cleanliness, staff & service
The property is an ideal base for an overnight stay. Nearby parking but expensive. Shops, bars and pubs on the doorstep.
Stayed 1 night in Mar 2024
Response from Regards The Discovery Team on 21 Mar 2024
We do have an online code for the q-park sovereign square carpark. You do need to book online though but worth the saving . We are glad you enjoyed your stay and we hope to see you again soon

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisy, bed was so hard, made my back worse then it was when I got there. Bathroom very outdated, shower would flood if I was in longer then 2 minutes . Wasn’t happy at all
Stayed 2 nights in Mar 2024
Response from Regards The Discovery Team on 21 Mar 2024
Hi, im very sorry your unhappy i cant seem to find a complaints log at the Reception. Our policy on noise is zero tolerance. We do have a renovation program in progress at the moment we just have an older building that takes time . We would have moved you if we had being aware of the issues faced

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Due to the age of the building it’s not the best to navigate and could do with a spruce up, but that said it’s clean, the staff are friendly and location is excellent for the city centre. I’d stay here again
Stayed 1 night in Mar 2024
Response from Regards The Reception Team on 18 Mar 2024
Thank you for the review we are renovating most areas at the moment starting with the Reception amd bathrooms as you will notice when you next stay with us

8/10 Good

Ian

Travelled with group
Liked: Staff & service, property conditions & facilities
If it’s cheap and cheerful you want this is the place Ideal for shopping , town centre and railway station Great value friendly helpful staff
Stayed 1 night in Mar 2024
Response from Regards The Reception Team on 18 Mar 2024
Thank you ill pass the lovely comments onto the other staff and we hope to see you again soon

8/10 Good

Sahra

Travelled with group
Good for a one night stay
Stayed 1 night in Mar 2024
Response from Discovery Reception Team on 10 Mar 2024
Thank you and we are pleased you decided to try the Discovery Inn we do hope to see you again soon Regards The Discovery Team

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Lovely convenient and clean , within walking distance of the train station, shops bars ECT . Staff were very welcoming . Surprisingly quiet considering it's so close to the train station and night life.
Stayed 1 night in Mar 2024
Response from Discovery Reception Team on 9 Mar 2024
Thank you for staying at the Discovery and we hope to see you again soon

10/10 Excellent

Tiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was very nice - comfortable, big bathroom with bath, and quiet. Staff very friendly. Wonderful value and would definitely stay again
Stayed 1 night in Feb 2024
Response from Regards The Reception Team on 17 Feb 2024
Thank you and i will pass you comments onto all the staff and we do hope to see you again soon

10/10 Excellent

BHAWANI SHANKAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Discovery Reception Team on 23 Jan 2024
Thank you for your review and we hope to see you again soon

10/10 Excellent

Paul, Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to places around and train station
Stayed 1 night in Jan 2024
Response from discovery inn on 22 Jan 2024
thank you for your review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay on new year's eve. Staff very accommodating
Stayed 1 night in Dec 2023
Response from Regards The Reception Team on 8 Jan 2024
I am so glad you enjoyed your stay with us and we do hope to see you again soon Happy New Year

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything hotel is top place been going there year's
Stayed 2 nights in Dec 2023
Response from Regards The Reception Team on 31 Dec 2023
Thank you and we hope to see you again soon

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Discovery Reception Team on 31 Dec 2023
Thank you for staying with us and we hope to see you again soon

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, always best priced in city centre, some rooms are better than others but overall, good value for money, no thrills very basic but very affordable
Stayed 1 night in Dec 2023
Response from Regards The Reception Team on 31 Dec 2023
Thank you and I'm glad you enjoyed your stay with us and we hope to see you again soon

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your review

8/10 Good

Pei Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Clean en-suite room. Worth the $$ since it is just one lane from train station and walk to all scenic places in town
Stayed 3 nights in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank your great review we hope to see you again soon

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your review

4/10 Poor

Darren

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet space was simply too small. So small it was completely unusable. Bed was too short for tall people. Bedroom was freezing cold
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
I am sorry to hear that didn't enjoy your stay I will look in to this for you

8/10 Good

Lindsey

Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good if you just need a bed after a night out
Good hotel if you just need a bed for the night, bit dated Window didn't let in any light, seem to point into the middle of the hotel couldn't see as it was frosted
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your review

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I would stay again
Downside is it is right next to long term roadworks so if you are a light sleeper will defo wake you up early when work resumes each day. The hotel was ok, nothing outstanding but a decent base to explore leeds centre or use the train connections across the road. I would stay again but avoid the continental breakfast which was a bit pants even for a continental breakfast.
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your review we are looking to reveiw the breackfast in the new year so next time you stay the breakfast offering will be more to your liking

10/10 Excellent

Manikandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Discovery Team on 18 Dec 2023
thank you for your great review

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Regards The Reception Team on 3 Jan 2024
I'm glad you enjoyed your stay and we hope to see you soon. happy new year

8/10 Good

George

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Discovery Team on 14 Dec 2023
thank you for your review

6/10 Okay

Lindsay

Travelled with family
Liked: Staff & service
Fab location at a very reasonable price.
The best thing about the hotel is the fabulous location, very close to the station and Trinity shopping centre. Rooms are a little tired, but comfortable. The staff that we encountered were very pleasant, and we would stay again.
Stayed 2 nights in Dec 2023
Response from Discovery Team on 14 Dec 2023
thank you for your review I will pass your comments on to the staff

4/10 Poor

Owen

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Discovery Team on 14 Dec 2023
thank you for your review

8/10 Good

jason

Response from Discovery Reception Team on 7 Feb 2024
Thank you and I'm glad you enjoyed your stay and we hope to see you again soon

8/10 Good

Eilish

Liked: Cleanliness, staff & service
Comfortable accommodation for an overnight stay in Leeds.
Stayed 1 night in Dec 2023
Response from Luke Wilson Operations Manager on 8 Dec 2023
Thank you Eilish we are looking forward to returning very soon

6/10 Okay

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Luke Wilson Operations Manager on 8 Dec 2023
thank you for your review I am glad that you enjoy your time in the Leeds area and hope to see you again soon

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort
It was ok i have disabilities And put on floor 5
Stayed 4 nights in Nov 2023
Response from Regards The Reception Team on 6 Dec 2023
I'm glad you enjoyed your stay. You were on the 5th floor as the lift does go directly from reception to the fifth floor with little walking are floor 6 there are stairs and another lift and a small walk to get to 8,9,10 floors. If on your next booking, you would like floor one we will gladly do that have a lovely Christmas and a Happy New Year.

6/10 Okay

Lesley

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from karen on 15 Feb 2024
thank you for taking the time to write a review

4/10 Poor

Dwaine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff where welcoming and friendly. The location is great. However room was so cold and the radiators didn’t work so struggled to sleep.The room smelt quite damp and the fixtures where also worn and broken the room needs updating.
Stayed 1 night in Nov 2023
Response from Luke Wilson Operations Manager on 30 Nov 2023
thank you for your review i will pass on your comments on to the team

8/10 Good

colin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Regards on 3 Dec 2023
Thank you for your stay with us we hope to see you again soon Regards The Discovery Inn

10/10 Excellent

Helen

Stayed 1 night in Nov 2023
Response from Discovery on 18 Dec 2023
thank you for your review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities
I often stay here after a night out around Xmas time. For a city centre hotel it’s really reasonably priced. It is very no frills, the decor is a dated but I’ve always found it extremely clean, very comfy beds, adequate basic facilities and a good hot shower. The staff are always extremely pleasant and helpful. Perfectly placed close to my work and also the train station. I know what I get for my money. It’s not somewhere to stay for a romantic or luxury break but as a clean, convenient city centre bed, straight out again in the morning it’s spot on.
Stayed 1 night in Nov 2023
Response from Regards The Reception Team on 28 Nov 2023
Thank you for a lovely review and I'm glad you enjoy your stay with us. I am sure we will see you soon if not before Christmas have a good Christmas and a Happy New Year

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023
Response from Discovery Team on 14 Dec 2023
Thank you for your review

4/10 Poor

Nikita

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from karen on 24 Nov 2023
Thank you for your review I a glad to read that you enjoyed your stay with us at the discovery inn Leeds we hope to see you again soon Thank You, Luke Wilson

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Luke Wilson Operations Manager on 18 Nov 2023
Thank you for your great review I will pass the message onto the staff about being helpful and I'm glad the room was comfortable. We do hope to see you again soon Regards The Reception Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from luke on 16 Nov 2023
Thank you for your review we hope that you return soon

10/10 Excellent

Graham

Stayed 2 nights in Nov 2023
Response from Regards The Reception Team on 6 Dec 2023
Thank you for your 5/5. We do hope you have a Merry Christmas and a Happy New Year

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Luke Wilson Operations Manager on 13 Nov 2023
thank your review

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Luke Wilson Operations Manager on 13 Nov 2023
Thank you for your review

2/10 Terrible

Sianie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked where the hotel was but I didn’t like the room as the toilet wasn’t flushing properly but overall a good experience
Stayed 2 nights in Nov 2023
Response from Regards The Reception Team on 9 Nov 2023
Im glad you enjoyed the surrounding areas and had a good experience apart from the toilet flush. Did you mention it to Reception at all ? we hope to see you again soon

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Luke Wilson Operations Manager on 10 Nov 2023
thank you for taking the time to review the hotel we looking forward to welcoming you back again soon

8/10 Good

Ankit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Regards The Reception Team on 5 Nov 2023
Thank you for giving us a review hope to see you again soon

8/10 Good

Daniel

Travelled with partner
Liked: Staff & service
Cheap hotel right in the city centre. Beds wernt particularly comfy and windows don't do much to stop the outside noise. But if you need a cheap place perfect I suppose.
Stayed 1 night in Oct 2023
Response from Discovery Reception Team on 30 Oct 2023
Thank you for our review and we will pass your comments onto the relevant department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent budget hotel opposite the station so ideal for work travel or early trains. The staff were really friendly and helpful.
Stayed 1 night in Oct 2023
Response from Regards the ReceptionTeam on 29 Oct 2023
Thank you for your review and we will tell the staff about the lovely comments. Im glad you enjoyed your stay and we hope to see you again soon

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Regards The Reception Team on 29 Oct 2023
Thank you for staying with us and we hope to see you again soon

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Regards The Reception Team on 26 Oct 2023
Im so glad you enjoyed your stay with us and we hope to see you again soon

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Regards The Reception Team on 26 Oct 2023
Thank you for the 10/10 im so glad you enjoyed your stay with us and we hope to see you soon