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Reviews of New iHouse Hotel - Hostel

3 out of 5
New iHouse Hotel - Hostel
72/6 Pangkham Road, near Namphu Fountain, Vientiane

Reviews

5.8
Rating 10 - Excellent. 5 out of 68 reviews" "
Rating 8 - Good. 16 out of 68 reviews" "
Rating 6 - Okay. 26 out of 68 reviews" "
Rating 4 - Poor. 11 out of 68 reviews" "
Rating 2 - Terrible. 10 out of 68 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Tv broken. Air con broken. Toilet gurgling all night. Place stinks of cigarettes but has sign saying if smoke in room is $200 dollars fine. Not worth $18
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scamed. Sold my prepaid room
Got to I house at 10.30pm. They told me my booking did not exist and they have no rooms. Lies and deciet. Pure greed and theft. Avoid this hotel at all cost. They are dishonest and corrupt. Karma will get them. My prepaid booking was in there system which was confirmed by hotels.com. do much for a garunteed room. Hotels like this give the hospitality industry a bad name.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location
Good location, close to cafes and restaurants and nam phou Park. Room was too small and didn’t feel very clean. There was mound in ceiling and on bathroom door.
Stayed 5 nights in Jul 2018
Response from ihouse staff on 1 Aug 2018
thank for your reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Great value, this was a return trip, will stay here again. Very close to the Namphu Fountain. convenient for everything.
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay OK but no window,small bathroom
Staff and room were OK but the lack of any natural light or any view put me off. Room had a window with a view of a brick wall 3 inches away!! No natural light at all got through. Bathroom was more like a small closet, but adequate.
Stayed 5 nights in Nov 2017
Response from iHouse Hotel on 3 Dec 2017
We are sorry for the inconvenient And we would like to thank for your comment Your feedback is important to us, for improvement. Best regard. iHouse Hotel

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommend
Room inside with ants. Bed sheets with blood stain

8/10 Good

mike, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice room with a view, paying extra was worth it. Good location and room was comfortable. Bathroom is small. Close and walkable to many things.

10/10 Excellent

Joel, Liverpool, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Very hotel with friendly staff who were helpful and kind. Hotel was in a good location, with lots of restaurants and shops nearby. Room was clean and modern, with reasonably good WiFi.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Nothing Nothing
Room Confort ZERO Hotel Staff don't speak English Clean .... i don't know where Bed not good entry after midnight you wait at the door because the reception sleep Never Never Never comeback there

2/10 Terrible

Roman, Thailand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Only one thing is good - location.
There were no room, witch I booked. When I decided to cancel and wanted to go to another hotel - staff forgot english at all in 1 second. Rooms are realy terrible, looking definately not like on foto. Very small bathroom, shower is realy under the toilet. Everything very old and disgusting.

4/10 Poor

Kim Jong, Ny

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good for low budget travelers
It has everything you need and you will get what you pay. But do not expect more than that. Staffs are very nice. Bathroom was tiny and dirty but it has hot water and soap. Ac worked very well.

4/10 Poor

yajsab, california

Liked: Staff & service
Disliked: Cleanliness, room comfort
Kind of nice hotel and close to attraction
The hotel is nice and situated in a lot of good attraction. But the room that I slept was not comfotable at all. The blankets are old and rip. The bathroom door cut it open too high in the bottom. It about 8 to 10 inches open. When you take a shower, the water comes out to where you sleep. I reserved for seven nights and slept 4 night and left 3 out. Waste my money.

4/10 Poor

Boram

Disliked: Property conditions & facilities
Great location/ competitive price/ poor condition
Shower was broken, room was 5th floor without elivator...

6/10 Okay

Savannah

Liked: Cleanliness, staff & service

2/10 Terrible

Maichoua, San Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
Never again.

2/10 Terrible

Munish, Vietnam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Statisfied but not all
I dont like they given me 4th floor and without lift. And very bad towels. And very noicy fan voice.

6/10 Okay

Verified traveller

Disliked: Room comfort
Budget hotel
The bed was very old & the mattress was terrible.There was a to with lots of different language channels which was good & the balcony had a table & chairs which is lovely.Bathroom was mega small & fittings didn't work that well.staff were helpful & there was a coffee shop but it was never open.

6/10 Okay

Lindsay, Toronto

Disliked: Property conditions & facilities, room comfort
Damp room. Good neighbourhood
We stayed in one of the rooms without windows and it was pretty bad... neighbourhood was great but the dampness in the room was terrible. If you stay here try and get a room with a window or a balcony at least, otherwise skip it.

6/10 Okay

Verified traveller

Liked: Staff & service
Good place, good location...
Very nice staff. No elevator in building. Room nothing like picture. Priced competitively for location. Location was great. I felt it was within walking distance of everything

4/10 Poor

CHUNG, Glasgow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap for Laos and that's about it
Stay here 3 nights on 2nd floor room. As with all hotels in Laos, prices are high and quality is low. The room was windowless, but ventilated with a fan. The room is tiny, basic, functional and not comfortable. A small plastic stool and a ledge in lieu of a table meant the most comfortable way to work on a laptop was the bed. The room was in need of maintenance and redecorating. Sockets falling out, pipes running along the walls. The bathroom was rubbish. Mold over the sink, just about large enough to showers, impossible to get anything but lukewarm water and with a door with the bottom cut out, letting water into the bedroom. Wifi is patchy, same as everywhere in Laos. The daily housekeeping happened only on the first day, none thereafter. The reception staff were friendly. Although they were just a bunch of kids who were really just manning the reception. Location is pretty good for everything and that's the main positive.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ihouse Hotel
Good cheap hotel to stay at for a couple of nights. Bathroom was very small with the shower over the toilet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Johanna, Finland

Liked: Cleanliness, room comfort
Good basic hotel
Good location and room nice and clean. nothing too fancy, has all you need!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

2/10 Terrible

aga, Poland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
ok location
We had terrible experience up there. There was no window, even though windows were present on all photos. The light in the room was sooo weak that it was impossible to read over there. We asked for extra lap, never got it, despite promises. That was very inconvenient for us, because we had to study during our stay. The stuff spok little English. Wifi didn't work on our floor.

10/10 Excellent

Kyle-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, nice big beds, very clean and great location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at iHotel
Had a fine stay at iHotel. The staff helped me book a sleeper bus to Luang Prabang. They also directed me (with a free map) to where I could rent a scooter. The hotel was quite nice considering it was one of the cheapest I researched. It is centrally located, only a hop away from the cultural museum, cafes, currency exchange, and a bakery. I was a solo traveler, but I would take my wife here.

10/10 Excellent

matt, Nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to shops, market
Excellent staff, friendly and more than helpful. Made my stay very enjoyable. 30 sec check in, wow great. Room was clean everything worked, good shower, over all great value for money. Close to shops , bout 10 min walk to market. Fantastic.

8/10 Good

NZ Traveling , New Zealand

Liked: Cleanliness
Disliked: Property conditions & facilities
Great location.
This hotel is a situated in a great place near temples wats palaces and the amazing nightmarket. I enjoyed my stay here it is very clean. The roster are quite and staff are friendly and helpful. Be aware there is not elevator so if your on the tip floor good luck.

4/10 Poor

Michael, Melbourne

Disliked: Property conditions & facilities
Disappointing
Super thin towels. Windowless rooms. Cheap though.

6/10 Okay

Eric, Chiang Mai

Liked: Staff & service
Par for the course!
Room is acceptable... clean and in a good location, but had no window and also felt somewhat damp. Internet and Cable TV worked well. Bed too big for the size of the room, so kept stubbing my toes on the bed's base, which jutted way out from the mattress. All in all, can't really complain for the price, but to be honest, felt somewhat over-priced compared to similar accommodations in neighboring Thailand.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
남푸분수에서....
남푸분수 주변으로 식당이 있었고, 야간에는 공연을 하여 심심하지 않았음, 바로 맞은편과 옆에 마사지 샵이 위치하고, 참파마사지를 비롯한 마사지 샵들이 중상이상은 함.. 위치가 비교적 좋음.. 예를들어 야시장(메콩강변을 따라 2KM) 시작하는 차오아누봉 동상이 있는 곳까지 툭툭이로 5분(50,000KIP ---> 30,000KIP으로 깍음)이고 걸어서 덥지만 20분정도임..좋고 나쁨을 떠나 가성비로 접근해야하는 호텔임..
Stayed 1 night in May 2019

6/10 Okay

Cyril

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Endroit correct rapport qualité prix
On est loin des 35 mètres carrés annoncé pour la chambre Deluxe.... Plutôt 15 dont à peine deux de salle de bain....Même au Japon on a jamais eu une si petite salle de bain sans fenêtre..... Repeindre les murs,c'est bien mais changer le matelas qui est en béton ce serait plus judicieux. Deuxième séjour ici et dernier. La première fois il y a un an,on s'était retrouvé caser dans l'hôtel de gauche. Et cette année on réserve une chambre De luxe et on se retrouve dans l'hôtel voisin de droite sans excuse,c'est limite de l'arnaque...
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Helmut

Liked: Cleanliness, staff & service
Zimmer gut, Bad zu klein
Wir hatten ein schönes Zimmer mit kleinem Balkon. Es war alles in Ordnung bis auf das Bad. Das Bad war viel zu klein.
Stayed 1 night in Jan 2019

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from iHouse Hotel on 18 Jan 2018
Thank for your feedback.

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities
Helt okej, mer inte mer än så
Rummet - stinker instängt och mögel. Duschen är inte fräsch.
Stayed 2 nights in Nov 2017
We are sorry for the inconvenient And we would like to thank for your comment Your feedback is important to us, for improvement. Best regard. iHouse Hotel

6/10 Okay

Cyril

Liked: Cleanliness
Plutôt satisfaisant
Chambre avec balcon privé très calme et télé avec TV5. Sdb minuscule genre à peine 3 mètres carrés avec toilette intégré. Difficile de se laver correctement avec une douchette qun ne tient pas. Chambre de 20 mètres carrés et non 34 comme noté dans le descriptif. Petit déjeuner à 4 $ un peu léger pour le prix.
Stayed 3 nights in Sep 2017

8/10 Good

baek, new zealand

Liked: Room comfort
숙박비용에 적당한 수준
Stayed 3 nights in Aug 2017

6/10 Okay

JINYONG

Disliked: Staff & service, property conditions & facilities
잠만자기 좋음
음 그냥 딱 잘만해요 벌래는없어요

8/10 Good

Florian

Liked: Cleanliness, property conditions & facilities, room comfort
Sauber und Günstig
Wir hatten ein Zimmer mit Fenster (die Aussicht war eine Mauer des Nachbargebäudes etwa 20 cm vor dem Fenster), dieses war sehr sauber. Das Bad war sehr klein. Zu Fuß erreicht man vom Hotel die Sehenswürdigkeiten der Stadt. Für den günstigen Preis ist das Hotel gut.

6/10 Okay

Verified traveller

Liked: Cleanliness
静かな場所で、冷蔵庫なし窓なし４階まで自力でいってくださエレベーターないです。４４１号 まわりに食事もあるし場所はよい。 帰りの空港はバスかタクシーですがここは６００００ｋｐでしたがレンタサイクルのところは５００００ｋｐです。

4/10 Poor

เอกพงษ์, กรุงเทพฯ

Disliked: Cleanliness, property conditions & facilities, room comfort
ที่พักนี้ดีอย่างเดยว คือ ใกล้วงเวียนน้ำพุ
ห้องพักไม่ค่อยสะอาด และมีกลิ่นอับ ความชื้นของห้องน้ำเข้ามาในห้องพัก ช่วงที่เข้าพัก ฝนตกบ่อย ผ้าเช็ดตัวของที่พักจึงมีกลิ่นอับ

6/10 Okay

SEONG HUN

Disliked: Cleanliness, room comfort
직원은 친절합니다. 위치는 좋구요...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
只有價錢便宜這個優點
如果住在五樓的房間，每天怕樓梯會累死 床有夠爛，凹凸不平

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
休むためのホテル
ビザ取りに来ました。少し遠かったですがいい運動になりました。2泊しましたが、十分寝ることができました。ただ決して贅沢な雰囲気というわけではありません。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
lnconvenience with the bathroom
The room was spacious and clean. But the bathroom is too small to take a shower and there was no hot shower.l asked them to fix it and they said they did..But the hot water came out a couple of minutes and stopped all of a sudden.This was repeated.So l just gave up.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
그냥 하루자고 귀국할때나 괜찮음

6/10 Okay

JIHUN, 부천

Disliked: Cleanliness
하룻밤 자기엔 무난합니다.
침구류가 조금 더 깨끗했으면 좋겠습니다.